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Outrigger Resorts

PBX Operator

Outrigger Resorts, Lahaina, Hawaii, United States, 96761

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It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description Work in a company where people truly believe in what they’re doing. At

OUTRIGGER Resorts & Hotels , we look for people who embrace the cultures and communities where they live. Most importantly, we are a company that practices aloha. Every one of our ‘ohana needs to feel aloha and genuinely extend aloha to all, be they guests or colleagues, strangers or friends.

Responsibilities

Exemplify the image of “Aloha” while assisting guests in accordance with Outrigger policies and procedures.

Operate a multi‑line telephone system to answer incoming calls and direct them to the appropriate department or personnel.

Process guest requests for wake‑up calls.

Provide customer service regarding phone directions and inquiries.

Receive and distribute messages for hotel guests and personnel.

Prepare guest amenity list, key inventory, radio checks, and sort internal mail.

Coordinate all emergency communications with appropriate hotel personnel via telephone, radios, and email.

Operate parking gates to assist hotel guests and patrons enter/exit the hotel property and parking structure.

Assist with administrative tasks as needed.

Work under pressure, multi‑task, and have excellent customer service skills.

Have excellent communication skills.

Be available to work various shifts, including nights, weekends, and holidays.

Benefits

Base pay starts at ($23.17/hour - probationary rate; $27.27/hour)

Health Insurance (Dental, Medical, Prescription, Vision)

Paid Holidays, Sick, Vacation and Medical Leave

Retirement Plan (401K)

Recognition and Award Programs

Employee Assistance Program

Discounted Hotel Rates

Many opportunities for growth through training and development programs!

*please note that benefits may vary depending on position or property

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