Kaizen Lab Inc.
Resort Manager – Grande Shores Myrtle Beach, SC
Kaizen Lab Inc., Myrtle Beach, South Carolina, United States, 29588
Myrtle Beach Seaside Resorts
believes our employees are our strength, our vendors set our standard, homeowners shape our future, and our guests are our focus. We foster a culture where leaders are
visible, engaged, and actively involved
in daily operations. Exceptional guest experiences are delivered by managers who
lead from the floor—not from behind a desk .
Role Overview The Resort Manager is a
highly visible, hands‑on leader
who leads by example and is actively involved in all daily resort operations. This role is
not office‑based or directive‑only ; it requires stepping in to support staff, resolve guest issues in real time, and ensure smooth, high‑quality operations. Reporting directly to the General Manager, the Resort Manager works
side‑by‑side with department teams —Guest Services, Housekeeping, Engineering, Food & Beverage, and Sales—to maintain a
unified, collaborative operation . This position balances leadership, problem‑solving, and financial awareness while remaining
operationally engaged at all times .
Key Responsibilities
Lead and support daily resort operations, stepping in wherever needed to maintain smooth, high‑quality service.
Inspire and mentor leadership staff, fostering
collaboration, accountability, and a team‑first culture .
Be a
visible, hands‑on leader —work alongside teams, model service excellence, and create a welcoming, supportive environment.
Conduct daily property walks to maintain
cleanliness, safety, brand standards, and memorable guest experiences .
Partner with all departments to optimize operations, staff wellbeing, and guest satisfaction.
Resolve guest concerns
fairly and efficiently , ensuring positive outcomes while upholding company standards.
Oversee audits, inventories, and operational reviews, coordinating with leadership to maintain accuracy and control.
Act as a
communication bridge between departments ,
breaking down barriers
and promoting collaboration.
Lead engaging staff meetings, support hiring and onboarding, and champion ongoing performance development.
Contribute to business planning, financial reviews, and operational improvements to drive resort success.
Requirements
Proven experience in Resort Management or a
comparable hands‑on hospitality leadership role .
Demonstrated ability to
lead teams by actively working alongside them , setting an example, and providing support.
Strong
organizational, communication, and problem‑solving skills .
Working knowledge of
hospitality financials, audits, and basic accounting principles .
Ability to
motivate and manage a diverse workforce
through presence, example, and collaboration.
Proficiency in
Excel and general office systems
(email, POS, property management systems).
Flexible availability , including weekends and holidays.
Valid driver's license.
Qualifying team members may enjoy the following benefits:
Health insurance
401K Plan (matched)
Vision and Dental insurance
Disability, Life, and Accident insurance
PTO (Personal Time Off)
Referral Program
Bereavement leave
201 77th Ave N, Myrtle Beach, SC 29572
#J-18808-Ljbffr
believes our employees are our strength, our vendors set our standard, homeowners shape our future, and our guests are our focus. We foster a culture where leaders are
visible, engaged, and actively involved
in daily operations. Exceptional guest experiences are delivered by managers who
lead from the floor—not from behind a desk .
Role Overview The Resort Manager is a
highly visible, hands‑on leader
who leads by example and is actively involved in all daily resort operations. This role is
not office‑based or directive‑only ; it requires stepping in to support staff, resolve guest issues in real time, and ensure smooth, high‑quality operations. Reporting directly to the General Manager, the Resort Manager works
side‑by‑side with department teams —Guest Services, Housekeeping, Engineering, Food & Beverage, and Sales—to maintain a
unified, collaborative operation . This position balances leadership, problem‑solving, and financial awareness while remaining
operationally engaged at all times .
Key Responsibilities
Lead and support daily resort operations, stepping in wherever needed to maintain smooth, high‑quality service.
Inspire and mentor leadership staff, fostering
collaboration, accountability, and a team‑first culture .
Be a
visible, hands‑on leader —work alongside teams, model service excellence, and create a welcoming, supportive environment.
Conduct daily property walks to maintain
cleanliness, safety, brand standards, and memorable guest experiences .
Partner with all departments to optimize operations, staff wellbeing, and guest satisfaction.
Resolve guest concerns
fairly and efficiently , ensuring positive outcomes while upholding company standards.
Oversee audits, inventories, and operational reviews, coordinating with leadership to maintain accuracy and control.
Act as a
communication bridge between departments ,
breaking down barriers
and promoting collaboration.
Lead engaging staff meetings, support hiring and onboarding, and champion ongoing performance development.
Contribute to business planning, financial reviews, and operational improvements to drive resort success.
Requirements
Proven experience in Resort Management or a
comparable hands‑on hospitality leadership role .
Demonstrated ability to
lead teams by actively working alongside them , setting an example, and providing support.
Strong
organizational, communication, and problem‑solving skills .
Working knowledge of
hospitality financials, audits, and basic accounting principles .
Ability to
motivate and manage a diverse workforce
through presence, example, and collaboration.
Proficiency in
Excel and general office systems
(email, POS, property management systems).
Flexible availability , including weekends and holidays.
Valid driver's license.
Qualifying team members may enjoy the following benefits:
Health insurance
401K Plan (matched)
Vision and Dental insurance
Disability, Life, and Accident insurance
PTO (Personal Time Off)
Referral Program
Bereavement leave
201 77th Ave N, Myrtle Beach, SC 29572
#J-18808-Ljbffr