Senior IT Business Analyst, CX & Service Design

A municipal city office in Boulder is seeking a Senior Business Analyst to enhance customer-facing business processes and digital service solutions. The role involves leading the redesign of services through human-centered design and analysis, mentoring junior analysts, and ensuring that developed solutions improve usability and service delivery. Candidates should possess strong skills in business analysis, user research, and experience with CRM systems. This is a full-time position with a competitive salary range. #J-18808-Ljbffr