Minnesota Council of Nonprofits
Case Manager (part-time)
Minnesota Council of Nonprofits, Brooklyn Park, Minnesota, United States
Push for Prosperity is seeking an experienced Case Manager to support participants enrolled in a grant‑funded workforce development program. This independent contractor role is ideal for professionals passionate about career pathways, participant advocacy, and measurable employment outcomes.
Position Summary The Case Manager is responsible for coordinating, managing, and documenting services provided to program participants from initial engagement through job placement. This role ensures participants receive comprehensive, high‑quality support aligned with program goals and grant requirements.
The Case Manager conducts assessments, develops individualized development plans (IDPs), connects participants to appropriate services and resources, and tracks all activities and outcomes in the Workforce One (WF1) system on a weekly basis. This position manages a high-volume caseload and plays a critical role in participant retention, engagement, and successful workforce outcomes.
Key Responsibilities Participant Assessment
Conduct comprehensive intake assessments to evaluate participants’ needs, strengths, barriers, and career readiness.
Perform ongoing evaluations to address immediate and long‑term needs throughout program participation.
Individual Development Planning
Develop and maintain individualized development plans (IDPs) aligned with participant goals and career pathways.
Establish measurable goals, milestones, and outcomes.
Update IDPs regularly based on progress, challenges, and changing needs.
Service Coordination & Referrals
Connect participants to internal supports, community resources, and partner services.
Coordinate with mentors, training providers, and partner agencies to support participant success.
Monitoring, Engagement & Retention
Maintain regular contact with participants to ensure continued engagement and enrollment.
Monitor progress and intervene as needed to address attendance, participation, or employment barriers.
Conduct post‑cohort IDP check‑ins to support job search and placement activities.
Documentation & Data Management
Maintain accurate, timely, and complete documentation of all participant interactions, assessments, services, and outcomes.
Enter case notes, activities, and required documentation into the WF1 system on a weekly basis.
Ensure all program data meets grant, legal, and organizational standards.
Compliance & Confidentiality
Ensure compliance with all applicable laws, regulations, grant requirements, and organizational policies.
Maintain participant confidentiality and ensure data security for all records and documents.
Stay current on best practices and regulatory updates related to case management and workforce development.
Key Performance Indicators (KPIs) The Case Manager is accountable to assess the following deliverables:
Recruitment & Enrollment (20%): Recruit and enroll a minimum of 12 candidates per cohort term; provide weekly recruitment updates to the Workforce Lead.
Onboarding & Documentation (30%): Ensure 100% of applicants are fully onboarded with all required documentation uploaded into WF1, completed no later than four (4) days prior to cohort start.
Grant Partner Coordination (15%): Meet with Grant Mentor Partner at least twice per cohort to review and audit candidates in WF1; provide updates to the Workforce Lead.
Ongoing Recruitment Activities (15%): Conduct online recruitment (Handshake or similar platforms) or grassroots outreach at least once per week or as events present themselves; generate 1–2 qualified candidates per program.
Participant Engagement & Case Management (20%): Maintain enrollment and engagement of all cohort participants in WF1; complete weekly case notes, updates, and service documentation; conduct post‑cohort IDP job search check‑ins within one week of cohort completion.
Qualifications
Bachelor’s degree in social work, psychology, human services, or related field preferred; equivalent experience considered.
Minimum three (3) years of case management, workforce development, or social services experience.
Strong interpersonal, communication, and relationship‑building skills.
Ability to manage a high-volume caseload independently.
Excellent organizational, documentation, and problem‑solving skills.
Proficiency with CRM, customer databases, or workforce tracking systems (WF1 experience a plus).
Working Conditions
Status: Independent Contractor.
Work Location: Remote, with occasional travel to program sites or partner locations.
Hours: Flexible; must meet program deadlines and deliverables. Occasional evening or weekend availability may be required for programming activities.
Why Join Push for Prosperity
Flexible work environment.
Meaningful, mission‑driven work.
Close collaboration with executive leadership.
Opportunity to contribute to organizational growth and impact.
How to Apply Please submit your resume and salary requirements to HR@pushforprosperity.org. Include two professional references from employers within the last three months. Subject Line: Push Job Opportunity Submission Candidate – Case Manager
Equal Opportunity Statement Push for Prosperity is an equal opportunity organization and considers reasonable accommodation for individuals with disabilities. Please visit our website at www.pushforprosperity.org.
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Position Summary The Case Manager is responsible for coordinating, managing, and documenting services provided to program participants from initial engagement through job placement. This role ensures participants receive comprehensive, high‑quality support aligned with program goals and grant requirements.
The Case Manager conducts assessments, develops individualized development plans (IDPs), connects participants to appropriate services and resources, and tracks all activities and outcomes in the Workforce One (WF1) system on a weekly basis. This position manages a high-volume caseload and plays a critical role in participant retention, engagement, and successful workforce outcomes.
Key Responsibilities Participant Assessment
Conduct comprehensive intake assessments to evaluate participants’ needs, strengths, barriers, and career readiness.
Perform ongoing evaluations to address immediate and long‑term needs throughout program participation.
Individual Development Planning
Develop and maintain individualized development plans (IDPs) aligned with participant goals and career pathways.
Establish measurable goals, milestones, and outcomes.
Update IDPs regularly based on progress, challenges, and changing needs.
Service Coordination & Referrals
Connect participants to internal supports, community resources, and partner services.
Coordinate with mentors, training providers, and partner agencies to support participant success.
Monitoring, Engagement & Retention
Maintain regular contact with participants to ensure continued engagement and enrollment.
Monitor progress and intervene as needed to address attendance, participation, or employment barriers.
Conduct post‑cohort IDP check‑ins to support job search and placement activities.
Documentation & Data Management
Maintain accurate, timely, and complete documentation of all participant interactions, assessments, services, and outcomes.
Enter case notes, activities, and required documentation into the WF1 system on a weekly basis.
Ensure all program data meets grant, legal, and organizational standards.
Compliance & Confidentiality
Ensure compliance with all applicable laws, regulations, grant requirements, and organizational policies.
Maintain participant confidentiality and ensure data security for all records and documents.
Stay current on best practices and regulatory updates related to case management and workforce development.
Key Performance Indicators (KPIs) The Case Manager is accountable to assess the following deliverables:
Recruitment & Enrollment (20%): Recruit and enroll a minimum of 12 candidates per cohort term; provide weekly recruitment updates to the Workforce Lead.
Onboarding & Documentation (30%): Ensure 100% of applicants are fully onboarded with all required documentation uploaded into WF1, completed no later than four (4) days prior to cohort start.
Grant Partner Coordination (15%): Meet with Grant Mentor Partner at least twice per cohort to review and audit candidates in WF1; provide updates to the Workforce Lead.
Ongoing Recruitment Activities (15%): Conduct online recruitment (Handshake or similar platforms) or grassroots outreach at least once per week or as events present themselves; generate 1–2 qualified candidates per program.
Participant Engagement & Case Management (20%): Maintain enrollment and engagement of all cohort participants in WF1; complete weekly case notes, updates, and service documentation; conduct post‑cohort IDP job search check‑ins within one week of cohort completion.
Qualifications
Bachelor’s degree in social work, psychology, human services, or related field preferred; equivalent experience considered.
Minimum three (3) years of case management, workforce development, or social services experience.
Strong interpersonal, communication, and relationship‑building skills.
Ability to manage a high-volume caseload independently.
Excellent organizational, documentation, and problem‑solving skills.
Proficiency with CRM, customer databases, or workforce tracking systems (WF1 experience a plus).
Working Conditions
Status: Independent Contractor.
Work Location: Remote, with occasional travel to program sites or partner locations.
Hours: Flexible; must meet program deadlines and deliverables. Occasional evening or weekend availability may be required for programming activities.
Why Join Push for Prosperity
Flexible work environment.
Meaningful, mission‑driven work.
Close collaboration with executive leadership.
Opportunity to contribute to organizational growth and impact.
How to Apply Please submit your resume and salary requirements to HR@pushforprosperity.org. Include two professional references from employers within the last three months. Subject Line: Push Job Opportunity Submission Candidate – Case Manager
Equal Opportunity Statement Push for Prosperity is an equal opportunity organization and considers reasonable accommodation for individuals with disabilities. Please visit our website at www.pushforprosperity.org.
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