Ryder
Customer Logistics Manager - Quality Management
Ryder, Charlotte, North Carolina, United States, 28245
Job Description
We are immediately hiring a Customer Logistics Manager (Quality Manager) in Charlotte, NC for our Supply Chain Solutions division. This position is ideal for a Quality Leader driven professional skilled in improving visibility, accuracy, and performance across the customers and inventory operations. Knowledge of SAP, Power BI, and analytics is a plus. Apply today to speak with a Recruiter about the position and the benefits of joining our Ryder Ever Better Team.
Pay Type:
Exempt / Salary paid twice per month
Annual Salary:
$75,000 – $80,000 per year (based on experience)
Shift:
1st: Monday‑Friday, 7:00 am – 3:30 pm (weekends as needed)
Weekend incentive compensation.
Benefits
Medical, Dental, Vision Benefits starting after 30 days
401(k) Savings Plan with company match
Discounted employee stock purchase options
Quality employee discounts on tools, cars, appliances, travel, and more
All major holidays paid and paid time off within the first year
Up to 12 weeks paid maternity leave
Essential Functions
Customer service satisfaction and expectation management
Staffing performance management and development of exempt and non‑exempt employees
Manage day‑to‑day planning and scheduling
Health and safety management
State/Local/Federal regulations compliance
Additional Responsibilities
Perform other duties as assigned
Skills and Abilities
Work within international functional teams
High‑level analytical ability for complex problems
Demonstrated technical and professional skills in job‑related area
Off‑shift support during critical customer network disruption or crisis
Make timely decisions
Strong oral and written communication skills
Create and maintain professional relationships at all levels of the organization
Work independently and as part of a team
Flexibility and self‑drive in a fast‑paced environment
Capable of multi‑tasking, highly organized, excellent time‑management skills
Detail oriented with excellent follow‑up practices
Proficiency in MS Office (Word, Excel, PowerPoint, Access) – advanced required
Logistics industry knowledge – advanced required
Knowledge and understanding of customer/company local and federal regulations – advanced required
Fundamental knowledge of supply‑chain management components – intermediate required
Strong knowledge of manufacturing and production – advanced required
Qualifications
H.S. diploma/GED required
Bachelor's degree in Business, Logistics, Supply Chain preferred
Two (2) years or more relevant experience in supply chain, logistics, warehouse or industry related field required
One (1) year or more direct supervisory/leadership experience required
Proficiency in MS Office (Word, Excel, PowerPoint, Access) – advanced required
Logistics industry knowledge – advanced required
Knowledge and understanding of customer/company local and federal regulations – advanced required
Fundamental knowledge of supply‑chain management components – intermediate required
Strong knowledge of manufacturing and production – advanced required
We are an Equal Opportunity Employer. Ryder is proud to be an inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability.
For more opportunities, visit https://ryder.com/careers.
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Pay Type:
Exempt / Salary paid twice per month
Annual Salary:
$75,000 – $80,000 per year (based on experience)
Shift:
1st: Monday‑Friday, 7:00 am – 3:30 pm (weekends as needed)
Weekend incentive compensation.
Benefits
Medical, Dental, Vision Benefits starting after 30 days
401(k) Savings Plan with company match
Discounted employee stock purchase options
Quality employee discounts on tools, cars, appliances, travel, and more
All major holidays paid and paid time off within the first year
Up to 12 weeks paid maternity leave
Essential Functions
Customer service satisfaction and expectation management
Staffing performance management and development of exempt and non‑exempt employees
Manage day‑to‑day planning and scheduling
Health and safety management
State/Local/Federal regulations compliance
Additional Responsibilities
Perform other duties as assigned
Skills and Abilities
Work within international functional teams
High‑level analytical ability for complex problems
Demonstrated technical and professional skills in job‑related area
Off‑shift support during critical customer network disruption or crisis
Make timely decisions
Strong oral and written communication skills
Create and maintain professional relationships at all levels of the organization
Work independently and as part of a team
Flexibility and self‑drive in a fast‑paced environment
Capable of multi‑tasking, highly organized, excellent time‑management skills
Detail oriented with excellent follow‑up practices
Proficiency in MS Office (Word, Excel, PowerPoint, Access) – advanced required
Logistics industry knowledge – advanced required
Knowledge and understanding of customer/company local and federal regulations – advanced required
Fundamental knowledge of supply‑chain management components – intermediate required
Strong knowledge of manufacturing and production – advanced required
Qualifications
H.S. diploma/GED required
Bachelor's degree in Business, Logistics, Supply Chain preferred
Two (2) years or more relevant experience in supply chain, logistics, warehouse or industry related field required
One (1) year or more direct supervisory/leadership experience required
Proficiency in MS Office (Word, Excel, PowerPoint, Access) – advanced required
Logistics industry knowledge – advanced required
Knowledge and understanding of customer/company local and federal regulations – advanced required
Fundamental knowledge of supply‑chain management components – intermediate required
Strong knowledge of manufacturing and production – advanced required
We are an Equal Opportunity Employer. Ryder is proud to be an inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability.
For more opportunities, visit https://ryder.com/careers.
#J-18808-Ljbffr