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Amazon

Engineering Operation Technician, DCC Communities

Amazon, Canton, Mississippi, United States, 39046

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Job ID: 3156024 | Amazon Data Services, Inc.

Join our dynamic team and become a critical guardian of technological infrastructure! As a Data Center Engineering Technician, you'll play a pivotal role in maintaining the heartbeat of mission‑critical technology infrastructure, ensuring seamless operations that power global digital experiences. Your expertise will directly contribute to maintaining an extraordinary 99.999% uptime, keeping the digital world running smoothly and efficiently.

Key Responsibilities

Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability

Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)

Assist in troubleshooting of facility and rack‑level events within internal Service Level Agreements (SLA)

Perform rack installs and rack decommissioning within internal SLA

Perform preventive maintenance (PM), troubleshooting, root cause analysis, and repair of electrical and mechanical equipment

Technical writing to support change management program

Monitor daily work requests and manage to resolution, and execute projects from conception to completion

On‑site support of contractors, sub‑contractors and vendors, ensuring all work performed follows established practices, procedures and local legislation

Work schedule varies: shifts can be up to 12 hours and may rotate on a predefined schedule; some locations have on‑call rotations

Support more than one location/site as needed

Physical Requirements

Willingness to work in conditions that may require lifting up to 39 pounds independently or 40+ pounds in group lifts

Maintain balance and perform construction tasks while on a ladder, plus other typical physical tasks such as walking, stooping, kneeling, crouching, crawling, climbing stairs, twisting, bending, carrying, pushing, and pulling objects into position

Work in an environment requiring ear protection

Travel, Commute and Site Requirements

Ability to travel to or commute between data center locations as needed, including locations over 50 miles away

Willingness to temporarily work at alternative sites during training periods or until assigned facility becomes operational

Travel frequency will vary based on business needs and operational status of assigned facility

May be required to work at sites still under development

Day in the Life This role acts as Amazon’s front line for hands‑on electrical and mechanical equipment preventative maintenance (PM) and troubleshooting, reporting to a data center facility manager. Responsibilities include maintaining standby generators, fuel systems, 3‑phase electrical systems, UPSs, PDUs, batteries, mechanical equipment such as chillers, cooling towers, water systems, air handlers, pumps, motors, and supporting fire/life safety equipment and building automation systems.

Basic Qualifications

2+ years Microsoft Office products and applications experience

2+ years electrical and mechanical experience

Ability to work on a flexible schedule including days, nights, and/or weekends

Preferred Qualifications

Experience working in a data center or mission critical facility (e.g., hospital, military facility, public safety facility)

Associate or higher education in a related field

Experience with reading and writing procedures, technical documents, and engineering drawings

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

We provide a lump‑sum relocation stipend to eligible candidates who relocate for this position. We do not sponsor H‑1B, TN, or other non‑immigrant visas.

The base salary range for this position is USD 32.00‑57.00 per hour. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on experience, qualifications, and location.

Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription), Basic Life & AD&D insurance, and optional supplemental life plans; EAP, Mental Health Support, Medical Advice Line; Flexible Spending Accounts; Adoption and Surrogacy Reimbursement coverage; 401(k) matching; paid time off; and parental leave. Learn more at https://amazon.jobs/en/benefits.

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