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First Financial Bank

Retail Lending Quality Control Specialist & Appraisal Reviewer

First Financial Bank, Cincinnati, Ohio, United States, 45208

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Retail Lending Quality Control Specialist & Appraisal Reviewer Join First Financial Bank as a Retail Lending Quality Control Specialist & Appraisal Reviewer. This role is responsible for performing all quality control tasks related to mortgage, consumer real‑estate, and consumer non‑real‑estate files for credit products originated through multiple channels across multiple states, and for reviewing appraisal reports associated with residential mortgage loans as well as consumer real‑estate loans.

Responsibilities

Work with line‑of‑business leadership to ensure sound quality‑control policies and procedures.

Identify and communicate the root cause of recurring loan defects, driving process improvement and additional training.

Provide effective and timely reporting to managers on loan‑origination quality, identifying areas of concern and opportunities to improve loan quality and efficiency.

Ensure timely responses to file requests from Fannie Mae, Freddie Mac, FHLB, VA, FHA, and mortgage insurance companies, resolving issues as needed.

Execute a range of reviews: Prefunding QC, Post‑Closing QC, Denied QC review, Early Payment Default Review, NMLS Quarterly testing, OFAC reviews, LDP/GSA checks, and exception testing.

Review HUD Loan Review System (LRS) weekly and resolve inquiries.

Track repurchase activity—including remedy requests, tracking, and closure of repurchase requests—from agencies and investors.

Review, accept, or deny appraisal reports in accordance with Fannie Mae, Freddie Mac, Interagency Guidelines, USPAP, and the bank’s Credit Policy.

Deliver appraisals and flood notice to borrowers via electronic channel or mailing.

Achieve and maintain a satisfactory level of department turn‑around times, per agreement with the lines of business.

Perform other tasks and assignments as directed by Management.

Qualifications

Bachelor’s Degree in a related field or equivalent experience.

3‑5 years of financial services industry experience.

Ability to read, analyze, and comment on residential property appraisals with respect to FHA, VA, FHLB, FHLMC, FNMA, USPAP, and FIRREA guidelines.

Knowledge of regulations, interagency regulatory guidelines, investor requirements, and the bank’s Credit Policy.

Critical thinking and collaboration skills.

Analytical ability to interpret and apply policies and regulations across a large, complex business.

Time‑management and self‑motivation.

Effective communication skills, both written and verbal.

Strong PC skills, including Microsoft Office (Word, Excel, Access, PowerPoint).

At least 4 years’ experience with residential collateral underwriting, residential appraisal review, and/or residential property analysis.

Fluent with appraisal terminology and a strong understanding of appraisal concepts.

Attention to detail and proficiency with multi‑tasking.

Working knowledge of regulatory compliance, including Regulations B, C, O, U, V, Z, Dodd‑Frank.

Ability to independently review residential appraisals at any value level and make critical decisions regarding business line functions.

No direct supervisory responsibilities.

Physical Requirements Occasionally lifts and carries up to 20 lbs.; occasionally stands and walks; frequently sits.

Pay Range $52,000 – $67,000 annually.

Benefits

Benefits and programs supporting holistic wellbeing.

Incentive eligibility for all roles except Co‑Op, Intern, or Student positions.

Equal‑opportunity statement: The associate is responsible for meeting compliance requirements imposed by State and Federal law, including Bank Secrecy Act, Anti‑Money Laundering, OFAC, and other lending and deposit compliance. The bank is an E‑Verify Employer and does not discriminate on protected characteristics.

Seniority Level Mid‑Senior level.

Employment Type Full‑time.

Job Function Sales and Business Development.

Industries Banking, Financial Services, and Investment Management.

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