Minnesota Council of Nonprofits
Career Readiness & Placement Coach
Minnesota Council of Nonprofits, Minneapolis, Minnesota, United States, 55400
ABOUT TWIN CITIES R!SE
Twin Cities R!SE is a nonprofit 501(c)3 whose mission is to transform the lives of those impacted by racial or socio-economic barriers through personal empowerment, career training, and meaningful employment. Our vision is a community where all individuals, especially people of color, have attained financial independence through employment success. Our 8‑week career training programs provide participants with the skills needed to be successful on any job. The training focuses on individual development, personal empowerment, career training, and the 21st‑century skills that today’s employers are looking for. Graduates typically double or triple their annual income. Our career coaches help participants develop a career plan while providing them with the resources and placement connections needed to achieve their goals. Employers hire TCR graduates because they value the personal empowerment skills graduates bring—accountability, responsibility, conflict resolution, positive interaction, attendance, and long‑term change. TCR graduates also receive continued coaching services through the first year of employment and 70%+ stay at their job for 1+ years, well above the general average. The Personal Empowerment Training curriculum has been designed by The Empowerment Institute at Twin Cities R!SE. Not only do participants benefit from this training, but the Institute partners with businesses, schools, universities, and nonprofits to create empowered cultures within organizations. JOB PURPOSE
The Career Readiness & Placement Coach supports Twin Cities R!SE participants from training through sustainable employment by integrating coaching, job development, and retention support. The coach helps participants identify career goals, build professional skills, secure meaningful employment, and sustain long‑term career growth. The coach ensures that all participants are prepared, placed, and supported for long‑term success. PRIMARY DUTIES & RESPONSIBILITIES
1. Coaching and Participant Support
Use TCR’s coaching model for skills assessment and development to determine participants’ needs by developing individualized development plans (IDPs) and career strategies to promote skill development, job seeking, and job retention. Coach participants in work skill development in areas such as problem solving, teamwork, conflict management, work habits, job seeking, resume development, interviewing, and retention strategies. Assess participants’ support needs and coordinate the appropriate services and resources. Provide ongoing coaching and accountability to ensure participants remain engaged through training completion, job retention, and milestones. 2. Career Readiness and Training Support
Guide participants through career exploration to identify appropriate career tracks and training pathways using various tools and resources. Assist participants in resume tailoring, job application navigation, interview preparation, and professional branding. Utilize customized reports as a tool to develop effective job strategies and assist in resolving participant barriers to employment. Leverage labor market data and industry trends to ensure participant career planning aligns with current and emerging workforce demands. In collaboration with the Education team, assess participant readiness level, create and implement a specific, measurable job strategy that will result in final placement. Monitor and measure outcomes of the strategy, adjusting as needed. 3. Job Development and Placement
Maintain knowledge of participants’ previous work experience, job readiness, employment needs/interests, and transferable skills to match them with employment opportunities. Use job‑matching tools (e.g., O*Net, Realtime Talent Exchange) and digital platforms to identify relevant openings and connect participants to meaningful employment. Support participants in identifying additional training opportunities or certifications aligned with their job goals. Assist participants in navigating applications for grant funding or workforce development resources that can reduce barriers to accessing training, and ensure these steps are integrated into their overall career strategy. Provide one‑on‑one training on effective interview techniques and conduct other job‑seeking training as necessary to prepare participant for job searching and interviewing. Achieve employment placement goals (minimum 70% placement rate) and monitor progress toward outcome benchmarks. 4. Retention and Long‑Term Career Advancement
Develop and implement retention strategies to support employed participants for up to two years post‑placement. Maintain a minimum of 80% one‑year retention rate through regular follow‑up, coaching, and barrier resolution. Track and report long‑term employment outcomes, such as promotions and wage progression. Partner with employers to identify and address workplace challenges, ensuring sustained employment and advancement. 5. Data Management and Continuous Improvement
Ensure accurate and timely data entry, reporting, and case documentation in TCR systems. Use data and feedback to evaluate program effectiveness and refine coaching and placement strategies. Collaborate across departments to improve service delivery, share insights, and align employment outcomes with organizational goals. Contribute to organizational learning and innovation in workforce readiness programming. SUPERVISION:
N/A. This position does not provide supervision to any staff. COMPENSATION AND BENEFITS
Salary: $50,700 to $61,000 annual, depending on qualifications. Benefits include health, dental, vision, employer‑paid life and AD&D, employer‑paid long‑term disability, HSA with employer contribution, medical FSA, dependent‑care FSA, limited FSA, accident coverage, critical illness coverage, hospital indemnity coverage, 403(b) retirement savings account with employer match, First Stop health telemedicine, Employee Assistance Program, and professional development. Paid‑time off: 19 days in first year, floating holiday, 10 paid company holidays. Minnesota Paid Family and Medical Leave effective January 1 2026. MINIMUM EDUCATION AND EXPERIENCE
High School Diploma or equivalent (required). Bachelor’s degree in Human Services, Social Work, Human Resources, Business, or related field (preferred). 2+ years’ experience providing employment or career services, workforce development, or related coaching in community‑based settings. A current, valid driver's license issued by the state of Minnesota. Experience working with diverse populations, particularly individuals from underrepresented communities, low‑income backgrounds, or those experiencing barriers to employment. GCDF or other professional coaching certification preferred. Experience in staffing, job development, or employer relations strongly desired. KNOWLEDGE, SKILLS, AND ABILITIES
Deep understanding of employment barriers, labor market trends, and workforce development best practices. Proven ability to build trust and rapport with participants while maintaining professional boundaries and confidentiality. Strong coaching, motivational interviewing, and goal‑setting skills. Excellent communication and relationship‑building skills with both participants and employers. Ability to manage multiple priorities, meet deadlines, and adapt to changing program demands. Skilled in using Microsoft Office Suite, Salesforce, and digital collaboration tools. Strong critical thinking, problem‑solving, and data analysis skills. Commitment to TCR’s mission, values of empowerment and equity, and trauma‑informed coaching approaches. PHYSICAL DEMANDS
Must be able to perform essential duties with or without reasonable accommodation: use a PC/laptop, repetitive motion of fingers, hands, and wrists; occasionally move about in an office environment to access file cabinets, printers, etc.; remain in a stationary position for extended periods; move about in the community; lift light materials (up to 15 pounds); be on video call for all meetings. WORK ENVIRONMENT
Work schedule: occasional evenings and/or weekends required; travel throughout Twin Cities metro area to attend meetings and events; personal vehicle, valid driver’s license, and proof of insurance required. Hybrid work: expected to work in TCR office weekly. HOW TO APPLY
Applications must be submitted online via the Careers page on the TCR website. To be considered, click the Apply button and follow instructions. Please attach a cover letter and resume. To request an accommodation during the application process, email hr@twincitiesrise.org. The statements describe the general nature and level of work performed. Duties may change at any time with or without notice. EQUAL EMPLOYMENT OPPORTUNITY (EEO) COMMITMENT
Twin Cities R!SE is committed to hiring and fostering a diverse and inclusive workforce that leverages the skills and talents of all employees, regardless of race, color, creed, religion, national origin, sex, gender identity, sexual orientation, disability, age, marital status, veteran status, familial status, genetic information, or any other protected status. We encourage candidates with diverse backgrounds to apply for this position.
#J-18808-Ljbffr
Twin Cities R!SE is a nonprofit 501(c)3 whose mission is to transform the lives of those impacted by racial or socio-economic barriers through personal empowerment, career training, and meaningful employment. Our vision is a community where all individuals, especially people of color, have attained financial independence through employment success. Our 8‑week career training programs provide participants with the skills needed to be successful on any job. The training focuses on individual development, personal empowerment, career training, and the 21st‑century skills that today’s employers are looking for. Graduates typically double or triple their annual income. Our career coaches help participants develop a career plan while providing them with the resources and placement connections needed to achieve their goals. Employers hire TCR graduates because they value the personal empowerment skills graduates bring—accountability, responsibility, conflict resolution, positive interaction, attendance, and long‑term change. TCR graduates also receive continued coaching services through the first year of employment and 70%+ stay at their job for 1+ years, well above the general average. The Personal Empowerment Training curriculum has been designed by The Empowerment Institute at Twin Cities R!SE. Not only do participants benefit from this training, but the Institute partners with businesses, schools, universities, and nonprofits to create empowered cultures within organizations. JOB PURPOSE
The Career Readiness & Placement Coach supports Twin Cities R!SE participants from training through sustainable employment by integrating coaching, job development, and retention support. The coach helps participants identify career goals, build professional skills, secure meaningful employment, and sustain long‑term career growth. The coach ensures that all participants are prepared, placed, and supported for long‑term success. PRIMARY DUTIES & RESPONSIBILITIES
1. Coaching and Participant Support
Use TCR’s coaching model for skills assessment and development to determine participants’ needs by developing individualized development plans (IDPs) and career strategies to promote skill development, job seeking, and job retention. Coach participants in work skill development in areas such as problem solving, teamwork, conflict management, work habits, job seeking, resume development, interviewing, and retention strategies. Assess participants’ support needs and coordinate the appropriate services and resources. Provide ongoing coaching and accountability to ensure participants remain engaged through training completion, job retention, and milestones. 2. Career Readiness and Training Support
Guide participants through career exploration to identify appropriate career tracks and training pathways using various tools and resources. Assist participants in resume tailoring, job application navigation, interview preparation, and professional branding. Utilize customized reports as a tool to develop effective job strategies and assist in resolving participant barriers to employment. Leverage labor market data and industry trends to ensure participant career planning aligns with current and emerging workforce demands. In collaboration with the Education team, assess participant readiness level, create and implement a specific, measurable job strategy that will result in final placement. Monitor and measure outcomes of the strategy, adjusting as needed. 3. Job Development and Placement
Maintain knowledge of participants’ previous work experience, job readiness, employment needs/interests, and transferable skills to match them with employment opportunities. Use job‑matching tools (e.g., O*Net, Realtime Talent Exchange) and digital platforms to identify relevant openings and connect participants to meaningful employment. Support participants in identifying additional training opportunities or certifications aligned with their job goals. Assist participants in navigating applications for grant funding or workforce development resources that can reduce barriers to accessing training, and ensure these steps are integrated into their overall career strategy. Provide one‑on‑one training on effective interview techniques and conduct other job‑seeking training as necessary to prepare participant for job searching and interviewing. Achieve employment placement goals (minimum 70% placement rate) and monitor progress toward outcome benchmarks. 4. Retention and Long‑Term Career Advancement
Develop and implement retention strategies to support employed participants for up to two years post‑placement. Maintain a minimum of 80% one‑year retention rate through regular follow‑up, coaching, and barrier resolution. Track and report long‑term employment outcomes, such as promotions and wage progression. Partner with employers to identify and address workplace challenges, ensuring sustained employment and advancement. 5. Data Management and Continuous Improvement
Ensure accurate and timely data entry, reporting, and case documentation in TCR systems. Use data and feedback to evaluate program effectiveness and refine coaching and placement strategies. Collaborate across departments to improve service delivery, share insights, and align employment outcomes with organizational goals. Contribute to organizational learning and innovation in workforce readiness programming. SUPERVISION:
N/A. This position does not provide supervision to any staff. COMPENSATION AND BENEFITS
Salary: $50,700 to $61,000 annual, depending on qualifications. Benefits include health, dental, vision, employer‑paid life and AD&D, employer‑paid long‑term disability, HSA with employer contribution, medical FSA, dependent‑care FSA, limited FSA, accident coverage, critical illness coverage, hospital indemnity coverage, 403(b) retirement savings account with employer match, First Stop health telemedicine, Employee Assistance Program, and professional development. Paid‑time off: 19 days in first year, floating holiday, 10 paid company holidays. Minnesota Paid Family and Medical Leave effective January 1 2026. MINIMUM EDUCATION AND EXPERIENCE
High School Diploma or equivalent (required). Bachelor’s degree in Human Services, Social Work, Human Resources, Business, or related field (preferred). 2+ years’ experience providing employment or career services, workforce development, or related coaching in community‑based settings. A current, valid driver's license issued by the state of Minnesota. Experience working with diverse populations, particularly individuals from underrepresented communities, low‑income backgrounds, or those experiencing barriers to employment. GCDF or other professional coaching certification preferred. Experience in staffing, job development, or employer relations strongly desired. KNOWLEDGE, SKILLS, AND ABILITIES
Deep understanding of employment barriers, labor market trends, and workforce development best practices. Proven ability to build trust and rapport with participants while maintaining professional boundaries and confidentiality. Strong coaching, motivational interviewing, and goal‑setting skills. Excellent communication and relationship‑building skills with both participants and employers. Ability to manage multiple priorities, meet deadlines, and adapt to changing program demands. Skilled in using Microsoft Office Suite, Salesforce, and digital collaboration tools. Strong critical thinking, problem‑solving, and data analysis skills. Commitment to TCR’s mission, values of empowerment and equity, and trauma‑informed coaching approaches. PHYSICAL DEMANDS
Must be able to perform essential duties with or without reasonable accommodation: use a PC/laptop, repetitive motion of fingers, hands, and wrists; occasionally move about in an office environment to access file cabinets, printers, etc.; remain in a stationary position for extended periods; move about in the community; lift light materials (up to 15 pounds); be on video call for all meetings. WORK ENVIRONMENT
Work schedule: occasional evenings and/or weekends required; travel throughout Twin Cities metro area to attend meetings and events; personal vehicle, valid driver’s license, and proof of insurance required. Hybrid work: expected to work in TCR office weekly. HOW TO APPLY
Applications must be submitted online via the Careers page on the TCR website. To be considered, click the Apply button and follow instructions. Please attach a cover letter and resume. To request an accommodation during the application process, email hr@twincitiesrise.org. The statements describe the general nature and level of work performed. Duties may change at any time with or without notice. EQUAL EMPLOYMENT OPPORTUNITY (EEO) COMMITMENT
Twin Cities R!SE is committed to hiring and fostering a diverse and inclusive workforce that leverages the skills and talents of all employees, regardless of race, color, creed, religion, national origin, sex, gender identity, sexual orientation, disability, age, marital status, veteran status, familial status, genetic information, or any other protected status. We encourage candidates with diverse backgrounds to apply for this position.
#J-18808-Ljbffr