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Florida Festivals and Events Association

Community Center Services Manager

Florida Festivals and Events Association, Orlando, Florida, us, 32885

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Job Summary

Performs supervisory work in support of the promotion and coordination of community programming and events for the Village of Wellington (Village). Coordinates work activities and program functions with other Village departments, government agencies, and local organizations. Supervises employees engaged in various phases of community programs, special events, and facility operations.

Essential Functions

Evaluates and provides managerial oversight to the planning, development, implementation, and administration of division programs and events; evaluates current offerings in relation to community interests; promotes public interest and awareness of program and event availability. Works closely with local organizations, schools, nonprofits, and community groups to identify needs, expand offerings, and foster collaborative programming opportunities. Oversees marketing and outreach efforts for cultural programs and events, working collaboratively with internal and external partners to promote participation and community awareness. Coordinates and supports youth, senior, and intergenerational programming that enhances cultural access, lifelong learning, and community connection. Partners with faith-based and community organizations to coordinate assistance programs and cultural initiatives; maintains accurate records for donated items and sponsored programming. Evaluates facilities, programs, and events to measure participation, impact, cost-effectiveness, and alignment with community needs; develops recommendations for enhancement and growth; monitors and reviews record maintenance activities, e.g., inventory, equipment, supplies, work schedules, time and attendance, registration, program evaluation. Coordinates large-scale and signature community events, including logistics, scheduling, staffing, vendor coordination, permits, and on-site operations. Prepares and manages program and event budgets; analyzes and justifies expenditures; prepares budget requests; monitors revenues and expenses; prepares administrative and fiscal reports; and actively seeks sponsorships, grants, and partnerships to offset costs. Ensures compliance with applicable laws, safety standards, and licensing requirements, including movie, music, and performance rights. Develops and updates departmental policies, procedures, and short- and long-term plans related to cultural programming, events, and facility use. Prepares written reports, presentations, and correspondence to inform policymakers, advisory boards, management, staff, and the public regarding program performance, initiatives, and outcomes. Serves as staff liaison to the Senior Advisory Committee; supports committee initiatives, coordinates programming input, and provides regular updates to management. Communicates regularly with employees, volunteers, contractors, and management regarding program status, event planning milestones, and operational needs; obtains approvals and guidance as required. Responds to emergency call-ins and supports Village operations during hurricanes or other critical events.

Supervisory Responsibilities

Supervises full-time, part-time, and seasonal staff, contractors, and volunteers involved in programming, events, and facility operations. Reviews and evaluates work methods, procedures, and event operations; identifies issues and implements improvements to enhance efficiency, safety, and service delivery. Assess workloads and staffing needs; schedules personnel to support programs, events, and facility use. Selects, trains, coaches, motivates, and evaluates employees; coordinates training; addresses performance issues; and makes recommendations regarding discipline and termination. Participates in the development and administration of the departmental budget; forecasts staffing and operational needs; approves expenditures; and implements budgetary adjustments as necessary.

Minimum Qualifications

Bachelor’s Degree in Public Administration, Business Administration, Recreation and Leisure, Arts Administration, Event Management, Marketing, or a related field required; supplemented by four (4) or more years of progressively responsible professional experience in recreational or cultural programming, event management, facility programming, and/or community-based initiatives, including supervisory responsibilities; or an equivalent combination of education, certification, training, and/or experience.

Certifications and Licenses

Must possess and maintain a valid State of Florida Driver’s License and the ability to operate a Village-owned vehicle in accordance with established policies, procedures, and safety guidelines.

Knowledge, Skills, And Abilities

Thorough knowledge of principles, practices, and trends in recreational and/or cultural programming, special events, and community-based recreation. Knowledge of event planning logistics, facility scheduling, vendor coordination, sponsorship development, and contract administration. Knowledge of applicable laws, regulations, and licensing requirements related to public events, performances, and other programming. Skill in program and event planning, implementation, evaluation, and continuous improvement. Skill in budget development, fiscal management, sponsorship solicitation, and financial reporting. Proficiency in Microsoft Office applications (Word, Excel, Outlook) and the ability to learn and effectively use department-specific and event management software. Ability to develop, analyze, and interpret budgets, contracts, participation data, and performance metrics. Ability to communicate effectively and professionally with elected officials, advisory boards, senior leadership, staff, partners, and the public. Ability to lead, supervise, delegate, and motivate staff and volunteers to achieve programmatic and operational goals. Ability to manage multiple projects simultaneously, prioritize competing deadlines, and adapt to changing event and program needs. Ability to analyze problems, identify alternatives, assess risks, and implement sound, practical solutions. Ability to clearly communicate in English, both orally and in writing. Ability to establish and maintain effective working relationships with individuals from diverse backgrounds, cultures, and perspectives, and to provide inclusive, equitable public services.

Physical Requirements

Depending on functional area of assignment, tasks involve the periodic performance of moderately physically demanding work, usually involving lifting, carrying, pushing and/or pulling of moderately heavy objects and materials (up to 50 pounds). Tasks that require moving objects of significant weight require the assistance of another person and/or use of proper techniques and moving equipment. Tasks may involve some climbing, stooping, kneeling, crouching or crawling. Tasks may require extended periods of time at a keyboard or workstation.

Environmental Requirements

Tasks are regularly performed inside and/or outside with potential for exposure to adverse conditions, such as dirt, dust, pollen, odors, fumes and/or poor ventilation, wetness, humidity, rain, temperature and noise extremes, machinery and/or moving vehicles, vibrations, electric currents, animals/wildlife, toxic/poisonous agents, gases or chemicals, oils and other cutting fluids, violence and/or disease, or pathogenic substances.

Sensory Requirements

Tasks require sound and visual perception and discrimination. Tasks require oral communications ability. Must have manual dexterity and be able to perform repetitive motions of the wrists, hands, or fingers. Must be able to perceive color and depth. Tasks involve prolonged eye use and/or fine visual ability; computer work, reading text, visual inspections, or measurement devices. Must be able to follow visual cues or signals.

The Village of Wellington is an Equal Opportunity Employer. In compliance with United States Equal Employment Opportunity guidelines and the Americans with Disabilities Act, this organization provides reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

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