DTC Wine Concierge & Member Experience Lead

A prominent winery located in Rutherford, New Jersey is seeking a Customer Service Specialist to be the brand ambassador across various customer touchpoints including tasting rooms, wine clubs, and e-commerce. The successful candidate will be responsible for enhancing customer experiences and resolving inquiries promptly while leveraging wine knowledge and technology systems. This is a customer-centered role, ideal for someone who excels in building relationships and values a premium service environment. Competitive salary and benefits available. #J-18808-Ljbffr