Oklahoma
Facilitator & Learning Operations Specialist II
Oklahoma, Fort Gibson, Oklahoma, United States, 74434
Job Posting Title
Facilitator & Learning Operations Specialist II
Agency 340 OKLAHOMA STATE DEPARTMENT OF HEALTH
Supervisory Organization 340 Human Resource
Job Posting End Date Refer to the date listed at the top of this posting, if available. Continuous if date is blank.
Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above.
Full/Part-Time Full time
Job Type Regular
Compensation The annual salary for this position is up to $61,000.00, based on education and experience
Why you’ll love it here! RESPECT. COLLABORATION. SERVICE.
The Oklahoma State Department of Health (OSDH) is committed to leading Oklahoma to prosperity through health. Our mission is to protect and promote health, prevent disease and injury, and cultivate conditions by which Oklahomans can thrive. Check out why we are passionate about public health and believe it is the career for you!!!
Oh yeah, did we mention perks? We know that benefits matter and that is why we offer a competitive benefits package for all eligible employees.
Generous state paid benefit allowance to help cover insurance premiums.
A wide choice of insurance plans with no pre-existing condition exclusions or limitations.
Flexible spending accounts for health care expenses and/or dependent care.
Retirement Savings Plan with a generous match.
15 days of vacation and 15 days of sick leave the first year for full time employees.
11 paid holidays a year.
Student Loan repayment options & tuition reimbursement.
Employee discounts with a variety of companies and vendors.
Longevity Bonus for years of service
Job Description Location OKC – 123 Robert S. Kerr
Salary up to $61,000.00, based on education and experience
Full Time /Part Time Full Time
Work Schedule Monday - Friday
Primary Hours 8am - 5pm
Position Description The Facilitator & Learning Operations Specialist II is responsible for supporting the HR Organizational Development & Workforce team by delivering in-person and virtual training, managing learning operations, and providing essential support to agency-wide development programs. This role bridges facilitation, learning administration, and program coordination to ensure high-quality learning experiences and smooth operational execution.
Position Responsibilities/Essential Functions
Manage and prioritize time effectively
Facilitate engaging in-person and virtual training sessions, supporting participant engagement by leading activities, guiding discussions, and providing appropriate follow-up communication
Deliver content developed by the Instructional Design team with accuracy, consistency, and fidelity to the intended learning objectives
Work closely with the Instructional Design team to provide facilitation insights, learner feedback, and recommendations based on session observations and participant engagement.
Support leadership development initiatives through high‑quality presentation and facilitation skills
Help prepare materials, handouts, surveys, and follow‑up resources, aligned with agency and departmental standards and expectations.
Prepare training rosters, sign‑ins, attendance,and operational materials
Create courses, sessions, and learning programs in the LMS (Workday Learning or other platforms)
Assist with scheduling training sessions, reserving rooms, and coordinating logistics as needed
Troubleshoot basic LMS access or enrollment issues and assist users with navigating the learning platform.
Award credit for training completion and maintain accurate attendance records
Manage requests submitted through the Center of Excellence (COE) ticketing system
Help coordinate leadership development and employee learning initiatives as assigned
Support activities for the agency’s internship and mentorship programs
Support co‑facilitation and peer observation efforts as part of facilitator development
Support audit readiness related to mandatory or compliance‑based training
Monitor LMS data accuracy and elevate system issues or trends to appropriate stakeholders
Serve as a point of contact for internal stakeholders regarding training schedules, participation, and learning requirements
Support onboarding and orientation‑related learning activities as assigned
Identify opportunities to streamline workflows related to scheduling, enrollment, attendance tracking, and reporting
Being present at the office is an essential function of the job
Other duties as assigned
Other Duties
Demonstrates knowledge of and supports mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality standards, and the code of ethical behavior.
Works effectively in team environment, participating and assisting their peers.
Minimum Qualifications Bachelor’s degree in communications, business, public administration or closely related degree, plus one year of technical experience or a combination of education and experience, substituting one year of qualifying experience for each year of the bachelor’s degree plus one year of experience in education or training; or a master’s degree in adult education or human resource development.
Application Requirements
If education, certification or licensure is required to meet qualifications, applicants must provide documentation at the time of application.
All applicants are subject to a background check and must be legally authorized to work in the United States without visa sponsorship.
Valued Knowledge, Skills and Abilities
Knowledge, Skills and Abilities required at this level include knowledge of adult education principles and techniques; of classroom and on‑the‑job training principles; of various types of equipment and materials used in conducting training; of curriculum development methods and techniques; and of software used for rapid online course development.
Facilitation Excellence – skilled in leading discussions, guiding groups, managing engagement
Presenting and facilitating in‑person and virtual learning experiences
Emotional intelligence and strong situational awareness, with the ability to read a room, build rapport with participants, colleagues, and agency stakeholders and adapt facilitation style accordingly
Ability to facilitate sensitive topics professionally
Experience using virtual facilitation tools (Zoom, Teams, and similar tools)
Strong written and verbal communication skills; ability to tailor messaging based on audience
Proficient in Microsoft 365 Office Suite, Adobe Acrobat, and willing to learn Smartsheet, and/or other database tools as necessary
Willingness to learn instructional design principles and agency training standards
Ability to review data, assess outcomes, and present actionable insights
Exceptional attention to detail
Adaptability in change management; ability to work within shifting priorities and deadlines
Ability to effectively manage multiple projects, timelines, and competing tasks
Customer service orientation with friendly, responsive support to internal and external stakeholders
Physical Demands and Work Environment While performing the duties of this job, the employee is regularly required to sit, stand, talk, hear, and listen. Frequent use of hands for typing, handling materials, and general office tasks is expected. Occasional walking, standing for long periods of time, and reaching with hands and arms may be required. The employee must regularly lift and/or move 10-25 pounds. To support meetings, trainings, and agency initiatives, this position requires travel within Oklahoma and potentially to other states. Such travel may occur beyond standard business hours, and the employee must be willing to complete all job‑related travel as required. Being present at the office is an essential function of the job.
Equal Opportunity Employment The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability.
Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub.
If you are needing any extra assistance or have any questions relating to a job you have applied for, please click the link below and find the agency for which you applied for additional information:
Agency Contact
#J-18808-Ljbffr
Agency 340 OKLAHOMA STATE DEPARTMENT OF HEALTH
Supervisory Organization 340 Human Resource
Job Posting End Date Refer to the date listed at the top of this posting, if available. Continuous if date is blank.
Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above.
Full/Part-Time Full time
Job Type Regular
Compensation The annual salary for this position is up to $61,000.00, based on education and experience
Why you’ll love it here! RESPECT. COLLABORATION. SERVICE.
The Oklahoma State Department of Health (OSDH) is committed to leading Oklahoma to prosperity through health. Our mission is to protect and promote health, prevent disease and injury, and cultivate conditions by which Oklahomans can thrive. Check out why we are passionate about public health and believe it is the career for you!!!
Oh yeah, did we mention perks? We know that benefits matter and that is why we offer a competitive benefits package for all eligible employees.
Generous state paid benefit allowance to help cover insurance premiums.
A wide choice of insurance plans with no pre-existing condition exclusions or limitations.
Flexible spending accounts for health care expenses and/or dependent care.
Retirement Savings Plan with a generous match.
15 days of vacation and 15 days of sick leave the first year for full time employees.
11 paid holidays a year.
Student Loan repayment options & tuition reimbursement.
Employee discounts with a variety of companies and vendors.
Longevity Bonus for years of service
Job Description Location OKC – 123 Robert S. Kerr
Salary up to $61,000.00, based on education and experience
Full Time /Part Time Full Time
Work Schedule Monday - Friday
Primary Hours 8am - 5pm
Position Description The Facilitator & Learning Operations Specialist II is responsible for supporting the HR Organizational Development & Workforce team by delivering in-person and virtual training, managing learning operations, and providing essential support to agency-wide development programs. This role bridges facilitation, learning administration, and program coordination to ensure high-quality learning experiences and smooth operational execution.
Position Responsibilities/Essential Functions
Manage and prioritize time effectively
Facilitate engaging in-person and virtual training sessions, supporting participant engagement by leading activities, guiding discussions, and providing appropriate follow-up communication
Deliver content developed by the Instructional Design team with accuracy, consistency, and fidelity to the intended learning objectives
Work closely with the Instructional Design team to provide facilitation insights, learner feedback, and recommendations based on session observations and participant engagement.
Support leadership development initiatives through high‑quality presentation and facilitation skills
Help prepare materials, handouts, surveys, and follow‑up resources, aligned with agency and departmental standards and expectations.
Prepare training rosters, sign‑ins, attendance,and operational materials
Create courses, sessions, and learning programs in the LMS (Workday Learning or other platforms)
Assist with scheduling training sessions, reserving rooms, and coordinating logistics as needed
Troubleshoot basic LMS access or enrollment issues and assist users with navigating the learning platform.
Award credit for training completion and maintain accurate attendance records
Manage requests submitted through the Center of Excellence (COE) ticketing system
Help coordinate leadership development and employee learning initiatives as assigned
Support activities for the agency’s internship and mentorship programs
Support co‑facilitation and peer observation efforts as part of facilitator development
Support audit readiness related to mandatory or compliance‑based training
Monitor LMS data accuracy and elevate system issues or trends to appropriate stakeholders
Serve as a point of contact for internal stakeholders regarding training schedules, participation, and learning requirements
Support onboarding and orientation‑related learning activities as assigned
Identify opportunities to streamline workflows related to scheduling, enrollment, attendance tracking, and reporting
Being present at the office is an essential function of the job
Other duties as assigned
Other Duties
Demonstrates knowledge of and supports mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality standards, and the code of ethical behavior.
Works effectively in team environment, participating and assisting their peers.
Minimum Qualifications Bachelor’s degree in communications, business, public administration or closely related degree, plus one year of technical experience or a combination of education and experience, substituting one year of qualifying experience for each year of the bachelor’s degree plus one year of experience in education or training; or a master’s degree in adult education or human resource development.
Application Requirements
If education, certification or licensure is required to meet qualifications, applicants must provide documentation at the time of application.
All applicants are subject to a background check and must be legally authorized to work in the United States without visa sponsorship.
Valued Knowledge, Skills and Abilities
Knowledge, Skills and Abilities required at this level include knowledge of adult education principles and techniques; of classroom and on‑the‑job training principles; of various types of equipment and materials used in conducting training; of curriculum development methods and techniques; and of software used for rapid online course development.
Facilitation Excellence – skilled in leading discussions, guiding groups, managing engagement
Presenting and facilitating in‑person and virtual learning experiences
Emotional intelligence and strong situational awareness, with the ability to read a room, build rapport with participants, colleagues, and agency stakeholders and adapt facilitation style accordingly
Ability to facilitate sensitive topics professionally
Experience using virtual facilitation tools (Zoom, Teams, and similar tools)
Strong written and verbal communication skills; ability to tailor messaging based on audience
Proficient in Microsoft 365 Office Suite, Adobe Acrobat, and willing to learn Smartsheet, and/or other database tools as necessary
Willingness to learn instructional design principles and agency training standards
Ability to review data, assess outcomes, and present actionable insights
Exceptional attention to detail
Adaptability in change management; ability to work within shifting priorities and deadlines
Ability to effectively manage multiple projects, timelines, and competing tasks
Customer service orientation with friendly, responsive support to internal and external stakeholders
Physical Demands and Work Environment While performing the duties of this job, the employee is regularly required to sit, stand, talk, hear, and listen. Frequent use of hands for typing, handling materials, and general office tasks is expected. Occasional walking, standing for long periods of time, and reaching with hands and arms may be required. The employee must regularly lift and/or move 10-25 pounds. To support meetings, trainings, and agency initiatives, this position requires travel within Oklahoma and potentially to other states. Such travel may occur beyond standard business hours, and the employee must be willing to complete all job‑related travel as required. Being present at the office is an essential function of the job.
Equal Opportunity Employment The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability.
Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub.
If you are needing any extra assistance or have any questions relating to a job you have applied for, please click the link below and find the agency for which you applied for additional information:
Agency Contact
#J-18808-Ljbffr