Randstad Digital Americas
Base pay range
$40.00/hr – $45.00/hr
Location: Quincy, Massachusetts Job type: Contract Salary: $40 - $45 per hour Work hours: 8am to 5pm Education: Bachelors
Job Summary We are seeking a highly motivated and experienced Operational Support Specialist to join our team. The ideal candidate will have a strong background in IT processes including software architecture and design. The candidate will play a critical role in enabling the smooth execution of enterprise architecture reviews by coordinating logistics, managing documentation, tracking review outcomes, and ensuring accuracy and timeliness of various deliverables.
Responsibilities
Requirement Gathering & Analysis
Support intake, triage and closure of architecture review requests
Collaborate with architects and technical leads to perform daily project and operational activities, ensuring timely delivery of milestones and issue resolution.
Support multiple concurrent initiatives, balancing priorities and adapting to shifting timelines.
Manage documentation, reporting, and task tracking using Share Point, Confluence, MS Teams, JIRA and other collaboration tools.
Maintain and update architecture review documentation, templates, and tracking systems.
Assist in compiling review materials such as diagrams, presentations, and technical summaries.
Help manage dashboards and reporting tools for architecture governance metrics.
Collaborate with cross-functional teams to streamline operational workflows.
Maintain high standards of accuracy and attention to detail in all deliverables.
Contribute to process improvement and operational efficiency efforts.
Qualifications
8+ years of experience in IT
Technical experience with software development lifecycle and knowledge of architecture concepts
Ability to work independently and collaboratively in a fast-paced environment
Excellent written and verbal communication skills
Strong documentation and reporting capabilities
Proven ability to manage multiple tasks using strong organizational and time management skills
Familiar with dashboards and reports using Tableau or other BI tools to support data-driven decision-making
Experience with Confluence, MS Teams, and task management tools
Proficiency in project management tools (e.g., Jira, Confluence, Kanban)
Coordinate and schedule architecture review meetings, including calendar invites and logistics
High attention to detail and commitment to accuracy
Seniority Level Mid-Senior level
Employment type Full-time
Job Function Project Management and Information Technology
Industries IT Services and IT Consulting
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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Location: Quincy, Massachusetts Job type: Contract Salary: $40 - $45 per hour Work hours: 8am to 5pm Education: Bachelors
Job Summary We are seeking a highly motivated and experienced Operational Support Specialist to join our team. The ideal candidate will have a strong background in IT processes including software architecture and design. The candidate will play a critical role in enabling the smooth execution of enterprise architecture reviews by coordinating logistics, managing documentation, tracking review outcomes, and ensuring accuracy and timeliness of various deliverables.
Responsibilities
Requirement Gathering & Analysis
Support intake, triage and closure of architecture review requests
Collaborate with architects and technical leads to perform daily project and operational activities, ensuring timely delivery of milestones and issue resolution.
Support multiple concurrent initiatives, balancing priorities and adapting to shifting timelines.
Manage documentation, reporting, and task tracking using Share Point, Confluence, MS Teams, JIRA and other collaboration tools.
Maintain and update architecture review documentation, templates, and tracking systems.
Assist in compiling review materials such as diagrams, presentations, and technical summaries.
Help manage dashboards and reporting tools for architecture governance metrics.
Collaborate with cross-functional teams to streamline operational workflows.
Maintain high standards of accuracy and attention to detail in all deliverables.
Contribute to process improvement and operational efficiency efforts.
Qualifications
8+ years of experience in IT
Technical experience with software development lifecycle and knowledge of architecture concepts
Ability to work independently and collaboratively in a fast-paced environment
Excellent written and verbal communication skills
Strong documentation and reporting capabilities
Proven ability to manage multiple tasks using strong organizational and time management skills
Familiar with dashboards and reports using Tableau or other BI tools to support data-driven decision-making
Experience with Confluence, MS Teams, and task management tools
Proficiency in project management tools (e.g., Jira, Confluence, Kanban)
Coordinate and schedule architecture review meetings, including calendar invites and logistics
High attention to detail and commitment to accuracy
Seniority Level Mid-Senior level
Employment type Full-time
Job Function Project Management and Information Technology
Industries IT Services and IT Consulting
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
#J-18808-Ljbffr