CSR/ Member Service Representative

HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!

Job Description

Receive and respond to all telephone or written correspondence inquiries from members within established timeframes and policies

Assist members with plan benefits via telephone, in writing, in person or make referral to outreach representative as appropriate

Document in the computer system all members’ issues and resolution

Utilize current reference materials to assist and resolve any member inquiries

Qualifications

High School diploma or GED

At least 2 years of healthcare call center experience

Hours for this Position: Monday- Friday

8:30 am- 5:00 pm

If you are interested, please call,

Aljon Loria 321-234-2124 . If you know of someone looking for a new opportunity, please pass along my contact information!

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