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Brass New York

Front Door & Guest Experience Manager

Brass New York, New York, New York, us, 10261

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A modern New York brasserie is seeking a confident front door manager to lead guest relations and reservations. This hands-on role involves optimizing reservation strategies, managing high-volume service, and building guest relationships. The ideal candidate will thrive under pressure, be fluent in guest-data platforms, and possess strong communication skills. The position emphasizes the importance of guest experience from the moment they arrive, playing a critical role in service quality and business performance. #J-18808-Ljbffr