Marsh & McLennan Companies
Why consider this job opportunity
Opportunity for remote work flexibility
Generous time off, including personal and volunteering days
Tuition reimbursement and professional development opportunities
Stock purchase opportunities available
Work within an award‑winning, inclusive workplace culture
Chance to contribute to a team focused on delivering meaningful impact
What to Expect (Job Responsibilities)
Review incoming Help Desk tickets to provide technical support and troubleshooting for applications
Manage user access and permissions, ensuring data security and compliance with company policies
Assist in escalating unresolved issues and provide prompt feedback to internal customers
Ensure optimal application performance and minimize downtime
Collaborate effectively with cross‑functional teams to resolve technical issues
What is Required (Qualifications)
Fluency in both French and English
Strong knowledge of Agency Management System Administration, specifically Applied Epic or Vertafore applications
Experience working in a Help Desk environment, such as ServiceNow
Excellent attention to detail with proven organizational and time‑management skills
Strong communication and interpersonal skills
How to Stand Out (Preferred Qualifications)
Proficient with Windows Operating Systems and MS Office products
Some insurance agency experience preferred
Familiarity with applications such as Concur, DocuSign, Smartsheet, Applied CSR24, Applied TAM, Erlon
#BusinessInsurance #ProfessionalServices #RemoteWork #CareerDevelopment #InclusiveCulture
We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.
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Opportunity for remote work flexibility
Generous time off, including personal and volunteering days
Tuition reimbursement and professional development opportunities
Stock purchase opportunities available
Work within an award‑winning, inclusive workplace culture
Chance to contribute to a team focused on delivering meaningful impact
What to Expect (Job Responsibilities)
Review incoming Help Desk tickets to provide technical support and troubleshooting for applications
Manage user access and permissions, ensuring data security and compliance with company policies
Assist in escalating unresolved issues and provide prompt feedback to internal customers
Ensure optimal application performance and minimize downtime
Collaborate effectively with cross‑functional teams to resolve technical issues
What is Required (Qualifications)
Fluency in both French and English
Strong knowledge of Agency Management System Administration, specifically Applied Epic or Vertafore applications
Experience working in a Help Desk environment, such as ServiceNow
Excellent attention to detail with proven organizational and time‑management skills
Strong communication and interpersonal skills
How to Stand Out (Preferred Qualifications)
Proficient with Windows Operating Systems and MS Office products
Some insurance agency experience preferred
Familiarity with applications such as Concur, DocuSign, Smartsheet, Applied CSR24, Applied TAM, Erlon
#BusinessInsurance #ProfessionalServices #RemoteWork #CareerDevelopment #InclusiveCulture
We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.
#J-18808-Ljbffr