REYNOLDS & REYNOLDS CO
Field IT Support Technician Information Technology Fort Lauderdale, FL
REYNOLDS & REYNOLDS CO, Fort Lauderdale, Florida, us, 33336
Field IT Support Technician
As a Field IT Support Technician, you will perform onsite installation and maintenance support on a variety of computer equipment, printers, and specialized Key Control equipment. Each technician is provided with a company vehicle that will be used to travel to our customer sites. Other duties include maintaining an inventory of repair parts and documenting your work through our service tracking system.
Hardware/Equipment
Application Servers
PCs
Cabling
Switches
Printers
Routers
Fiber Converters
Scanners
Training You will have an assigned territory and will attend a paid training program in College Station, Texas. The training is primarily a hands‑on familiarization course of the equipment at customer sites and will also teach our policies and procedures.
Requirements
Must be able to lift at least 50 pounds on a consistent basis
Must be able to attend a paid training class in Texas
Must have a valid driver’s license, with fewer than 2 moving violations in the last three years and no OVI/DUI/DWI violations in the last five years
Good communication skills
Customer service experience
A+ and/or Network+ certified is a plus
Ability to travel, with hotel stays, up to 25% of the time
Technical associates degree or equivalent work experience
1+ years of technical experience (hardware/networking)
Benefits We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including:
Medical, dental, vision, life insurance, and a health savings account
401(k) with up to 6% matching
Company vehicle for work purposes
Paid holidays, vacation and sick days
Reynolds and Reynolds promotes a healthy lifestyle by providing a non‑smoking environment. Reynolds and Reynolds is an equal opportunity employer.
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Hardware/Equipment
Application Servers
PCs
Cabling
Switches
Printers
Routers
Fiber Converters
Scanners
Training You will have an assigned territory and will attend a paid training program in College Station, Texas. The training is primarily a hands‑on familiarization course of the equipment at customer sites and will also teach our policies and procedures.
Requirements
Must be able to lift at least 50 pounds on a consistent basis
Must be able to attend a paid training class in Texas
Must have a valid driver’s license, with fewer than 2 moving violations in the last three years and no OVI/DUI/DWI violations in the last five years
Good communication skills
Customer service experience
A+ and/or Network+ certified is a plus
Ability to travel, with hotel stays, up to 25% of the time
Technical associates degree or equivalent work experience
1+ years of technical experience (hardware/networking)
Benefits We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including:
Medical, dental, vision, life insurance, and a health savings account
401(k) with up to 6% matching
Company vehicle for work purposes
Paid holidays, vacation and sick days
Reynolds and Reynolds promotes a healthy lifestyle by providing a non‑smoking environment. Reynolds and Reynolds is an equal opportunity employer.
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