Veritas Hhs
Description
Veritas HHS seeks a QA Specialist for the 30th Judicial District Child Support Services of Tennessee located in Memphis, TN.
About the Company Veritas-HHS provides consulting and operational expertise to health and human services agencies at the state and county levels. We bring together experienced and sophisticated subject matter experts to help solve the many challenges of providing better and more efficient services in a time of rapidly evolving policies and delivery systems.
Mission – Do socially useful work, have fun, and prosper.
Core Values – Integrity, innovation and creativity, quality of work, and customer service/teamwork.
Benefits we offer:
Health Insurance
Dental Insurance
Vision Insurance
401(k)
STD, LTD
Life Insurance
Employee Assistance Program
Telehealth Services
Identity Theft Protection
Paid Time Off
Rewards Program
About the Position: The Quality Assurance Specialist conducts reviews and audits of child support cases to ensure compliance with state and federal mandates and identify staff training needs. This position also develops and monitors performance metrics and reports to improve program outcomes.
Primary Responsibilities
Conducts quarterly random sample and targeted audits; communicates results to management team and trainer
Conduct federally mandated self-assessment reviews and legislative audits
Collects, analyzes, and summarizes performance data, determining if trends exist that are affecting performance
If performance is below the required standard, works with senior staff to document the underlying causes and prepares and distributes management report
Facilitates project response to any adverse audit findings
Works with analyst to assess the impact of changes to standard operating procedures on workflow
Provides input on training plan
Other duties as assigned
Requirements
Bachelor’s degree in business administration or relevant field preferred
Four years’ experience in child support services or related human services field
Excellent math skills and working knowledge of data analysis/statistical methods
In depth understanding of quality control procedures
Solid communication skills
Proficient in MS Office
This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the position. Incumbents are held accountable for all duties of the position.
Learn about Veritas HHS at www.veritas-hhs.com
#J-18808-Ljbffr
About the Company Veritas-HHS provides consulting and operational expertise to health and human services agencies at the state and county levels. We bring together experienced and sophisticated subject matter experts to help solve the many challenges of providing better and more efficient services in a time of rapidly evolving policies and delivery systems.
Mission – Do socially useful work, have fun, and prosper.
Core Values – Integrity, innovation and creativity, quality of work, and customer service/teamwork.
Benefits we offer:
Health Insurance
Dental Insurance
Vision Insurance
401(k)
STD, LTD
Life Insurance
Employee Assistance Program
Telehealth Services
Identity Theft Protection
Paid Time Off
Rewards Program
About the Position: The Quality Assurance Specialist conducts reviews and audits of child support cases to ensure compliance with state and federal mandates and identify staff training needs. This position also develops and monitors performance metrics and reports to improve program outcomes.
Primary Responsibilities
Conducts quarterly random sample and targeted audits; communicates results to management team and trainer
Conduct federally mandated self-assessment reviews and legislative audits
Collects, analyzes, and summarizes performance data, determining if trends exist that are affecting performance
If performance is below the required standard, works with senior staff to document the underlying causes and prepares and distributes management report
Facilitates project response to any adverse audit findings
Works with analyst to assess the impact of changes to standard operating procedures on workflow
Provides input on training plan
Other duties as assigned
Requirements
Bachelor’s degree in business administration or relevant field preferred
Four years’ experience in child support services or related human services field
Excellent math skills and working knowledge of data analysis/statistical methods
In depth understanding of quality control procedures
Solid communication skills
Proficient in MS Office
This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the position. Incumbents are held accountable for all duties of the position.
Learn about Veritas HHS at www.veritas-hhs.com
#J-18808-Ljbffr