Linda Horton - State Farm Agent
Customer Service Manager - State Farm Agent Team Member
Linda Horton - State Farm Agent, Dallas, Texas, United States, 75215
Job Description
Benefits
401(k) matching
Bonus based on performance
Competitive salary
Dental insurance
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Role Description As a Customer Service Manager - State Farm Agent Team Member with Linda Horton - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. Must have a minimum of 3 years of experience working in an agent's office.
We look forward to connecting with you if you are customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
Responsibilities
Oversee the customer service team and daily operations.
Develop and implement customer service policies and procedures.
Handle escalated customer complaints and issues.
Train and mentor customer service representatives.
Qualifications
5+ years of experience in customer service, with 2+ years in a managerial role.
Leadership and organizational skills.
Communication and problem-solving abilities.
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401(k) matching
Bonus based on performance
Competitive salary
Dental insurance
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Role Description As a Customer Service Manager - State Farm Agent Team Member with Linda Horton - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. Must have a minimum of 3 years of experience working in an agent's office.
We look forward to connecting with you if you are customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
Responsibilities
Oversee the customer service team and daily operations.
Develop and implement customer service policies and procedures.
Handle escalated customer complaints and issues.
Train and mentor customer service representatives.
Qualifications
5+ years of experience in customer service, with 2+ years in a managerial role.
Leadership and organizational skills.
Communication and problem-solving abilities.
#J-18808-Ljbffr