The Bristal Assisted Living
Concierge — The Bristal Assisted Living
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Concierge
role at
The Bristal Assisted Living . The Bristal Assisted Living is a premier senior care organization that values each individual's unique talents and energy. We call what we do
hospitality with a higher purpose
and seek a candidate who can make an impactful difference in residents' lives.
As a luxury assisted living community, we operate like a high‑end hotel. Your primary responsibility is to create an exceptional first impression for all visitors and operate the front desk with the utmost professionalism and positivity. The attitude, demeanor, and knowledge you exhibit in this key resident‑ and guest‑facing position must reflect the excellence of our service and our brand values.
Must be able to work at least one weekend day per week (Tues–Sat or Sun–Thurs).
Additional Responsibilities
Answer and redirect incoming calls with professionalism and positivity
Take accurate and courteous phone messages and respond to resident requests promptly and patiently
Greet all visitors with warmth and kindness and complete information cards on all appropriate inquiries
Respond to all resident, guest and team member inquiries in a polite and timely manner
Ensure emergencies are handled promptly and appropriately
Maintain front desk log sheets accurately and up to date
Perform basic computer data entry as needed
Ideal Candidate Skills / Qualifications
Clear and confident speaking voice, both in person and over the phone
Cheerful, upbeat, positive, and professional demeanor
Alert and attentive to detail, situations, and emergencies
Strong but patient and pleasant communication skills
Familiarity with MS Office (Excel, Word, Outlook) preferred
Fluent in English, both orally and in written communications
Always respectful and polite to residents, guests, and team members
Ability to work a flexible schedule
Job Details
Seniority level: Entry level
Employment type: Full‑time
Job function: Other
Industry: Hospitals and Health Care
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Concierge
role at
The Bristal Assisted Living . The Bristal Assisted Living is a premier senior care organization that values each individual's unique talents and energy. We call what we do
hospitality with a higher purpose
and seek a candidate who can make an impactful difference in residents' lives.
As a luxury assisted living community, we operate like a high‑end hotel. Your primary responsibility is to create an exceptional first impression for all visitors and operate the front desk with the utmost professionalism and positivity. The attitude, demeanor, and knowledge you exhibit in this key resident‑ and guest‑facing position must reflect the excellence of our service and our brand values.
Must be able to work at least one weekend day per week (Tues–Sat or Sun–Thurs).
Additional Responsibilities
Answer and redirect incoming calls with professionalism and positivity
Take accurate and courteous phone messages and respond to resident requests promptly and patiently
Greet all visitors with warmth and kindness and complete information cards on all appropriate inquiries
Respond to all resident, guest and team member inquiries in a polite and timely manner
Ensure emergencies are handled promptly and appropriately
Maintain front desk log sheets accurately and up to date
Perform basic computer data entry as needed
Ideal Candidate Skills / Qualifications
Clear and confident speaking voice, both in person and over the phone
Cheerful, upbeat, positive, and professional demeanor
Alert and attentive to detail, situations, and emergencies
Strong but patient and pleasant communication skills
Familiarity with MS Office (Excel, Word, Outlook) preferred
Fluent in English, both orally and in written communications
Always respectful and polite to residents, guests, and team members
Ability to work a flexible schedule
Job Details
Seniority level: Entry level
Employment type: Full‑time
Job function: Other
Industry: Hospitals and Health Care
#J-18808-Ljbffr