AOG Living
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Assistant Service Manager
role at
AOG Living .
Job Summary This position, along with the Service Manager, is responsible for overseeing the physical property, general maintenance repairs, apartment make‑ready, preventative maintenance, and construction/rehabilitation projects for an apartment community. Must handle grounds keeping and pool duties as needed.
Reports to:
Community Manager and Service Manager.
Essential Functions
Respond to resident/management requests and work orders.
Use work orders and schedules to establish priorities and determine with the Lead Maintenance Technician which requests or emergencies should be top priority.
Repair/replace appliances (e.g., garbage disposal, refrigerators, stoves, dishwashers).
Repair/replace plumbing (e.g., water lines, water pressure, fixtures, faucets, drain lines, boiler temperatures, water closets).
Repair/replace HVAC/electrical components (e.g., fans, thermostats, condensers, fuses, capillary, evaporator coils, Freon pressures and leaks, plugs/outlets).
Repair/replace any apartment material/maintenance requests within scope of management responsibility (e.g., carpet repairs, window treatment, paint, touch‑ups, missing tile, cabinet adjustments, hardware replacement, light fixtures, vent fans, lock re‑keying).
Identify and correct hazardous property conditions that could place the property in a liable position.
Follow mold policy and procedures as set forth by the company.
Tour property daily to identify deficiencies such as roofing or transformer problems, loose guardrails, broken windows, fallen fixtures, slippery areas, mechanical gate issues, cracked sidewalks, leaks, landscaping hazards, broken glass, burned‑out lighting, and report to Lead Maintenance Technician, Community Manager, or Regional Supervisor.
Periodically complete written property safety audits.
Perform preventive maintenance on equipment and units (replace air filters, clean and lubricate machinery).
Complete interior preventive maintenance checklist for all apartments as directed.
Prepare vacant apartment units for move‑in.
Review the make‑ready board and take direction from Community Manager or Lead Maintenance Technician to determine action needed on apartment homes.
Make all repairs/replacements necessary for apartment homes to be occupied as outlined on the make‑ready checklist.
Apply touch‑up and full‑paints as needed to interior and exterior of apartment homes.
Clean out all trash from apartment homes before, during and after make‑ready activity.
Assist in daily preparation of show units and model apartments to ensure positive presentation.
Other Aspects of Job
Check gates to pool area for operation and ensure gates are always locked.
Responsible for overall organization and cleanliness of work areas and maintenance shops.
Must have flexibility to work at other properties as required by management team.
Function as a member of the Property Emergency Team to assist with hazardous weather problems, fires, floods, freezes, etc.
Follow company confidentiality policy and maintain confidentiality of medical information of other employees.
Adhere to highest legal and ethical standards/practices.
Practice proper safety techniques and immediately report any mechanical or electrical malfunctions, injuries, or safety issues to appropriate individuals.
Ensure accuracy of time‑clock punches and approve timecard at end of each pay period.
May be required to assist in special projects or activities designated by company (due diligence, property acquisition/disposition, serving on committees, etc.).
Qualifications Degrees and diplomas: High school diploma or equivalent.
Experience: Two (2) years of multi‑family experience or equivalent combination of education, training, and experience that demonstrates the ability to perform the duties of this position.
Training / certificates / association memberships: HVAC/Freon Recovery certification or ability to become certified within the first 6 months of employment. Training in household repairs, plumbing and mold detection/resolution preferred. Certified Apartment Maintenance Technician (CAMT) preferred. Must have certifications/permits required by city or state to perform job responsibilities (e.g., pool operations).
Knowledge, skills and abilities:
Ability to handle plumbing repairs, tile work, HVAC equipment, appliance repair, carpentry repairs, electrical repair and all facets of apartment make‑ready. Ability to operate most common maintenance related tools. Must apply common sense. Excellent interpersonal skills. Must read and write in English. Must have basic knowledge in compressor diagnosis, appliance repair, fire sprinklers and irrigation systems. Must have basic knowledge of OSHA requirements and local, city and state ordinances. Must supply own hand tools.
Typical Physical Demands / Environment / Working Conditions Walk, sit, use hands and talk and hear. Reach with hands and arms; stoop, kneel, crouch or crawl as needed. Must be able to push, pull, lift or carry weights up to 25 pounds independently and up to 50 pounds with assistance. Must be able to physically access all exterior and interior parts of the property. Deal with moderate to high levels of stress due to meeting deadlines. Periodic travel to conduct training, assist at other properties, attend business meetings, etc. Reliable transportation required. May require airline travel, overnight trips. Work overtime, on-call emergencies with 15‑minute response and 30‑minute arrival requirement. Exposure to moderate noise, outdoor conditions (heat, cold, damp, rain). May work odd schedules or holidays. Snow removal when necessary.
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Assistant Service Manager
role at
AOG Living .
Job Summary This position, along with the Service Manager, is responsible for overseeing the physical property, general maintenance repairs, apartment make‑ready, preventative maintenance, and construction/rehabilitation projects for an apartment community. Must handle grounds keeping and pool duties as needed.
Reports to:
Community Manager and Service Manager.
Essential Functions
Respond to resident/management requests and work orders.
Use work orders and schedules to establish priorities and determine with the Lead Maintenance Technician which requests or emergencies should be top priority.
Repair/replace appliances (e.g., garbage disposal, refrigerators, stoves, dishwashers).
Repair/replace plumbing (e.g., water lines, water pressure, fixtures, faucets, drain lines, boiler temperatures, water closets).
Repair/replace HVAC/electrical components (e.g., fans, thermostats, condensers, fuses, capillary, evaporator coils, Freon pressures and leaks, plugs/outlets).
Repair/replace any apartment material/maintenance requests within scope of management responsibility (e.g., carpet repairs, window treatment, paint, touch‑ups, missing tile, cabinet adjustments, hardware replacement, light fixtures, vent fans, lock re‑keying).
Identify and correct hazardous property conditions that could place the property in a liable position.
Follow mold policy and procedures as set forth by the company.
Tour property daily to identify deficiencies such as roofing or transformer problems, loose guardrails, broken windows, fallen fixtures, slippery areas, mechanical gate issues, cracked sidewalks, leaks, landscaping hazards, broken glass, burned‑out lighting, and report to Lead Maintenance Technician, Community Manager, or Regional Supervisor.
Periodically complete written property safety audits.
Perform preventive maintenance on equipment and units (replace air filters, clean and lubricate machinery).
Complete interior preventive maintenance checklist for all apartments as directed.
Prepare vacant apartment units for move‑in.
Review the make‑ready board and take direction from Community Manager or Lead Maintenance Technician to determine action needed on apartment homes.
Make all repairs/replacements necessary for apartment homes to be occupied as outlined on the make‑ready checklist.
Apply touch‑up and full‑paints as needed to interior and exterior of apartment homes.
Clean out all trash from apartment homes before, during and after make‑ready activity.
Assist in daily preparation of show units and model apartments to ensure positive presentation.
Other Aspects of Job
Check gates to pool area for operation and ensure gates are always locked.
Responsible for overall organization and cleanliness of work areas and maintenance shops.
Must have flexibility to work at other properties as required by management team.
Function as a member of the Property Emergency Team to assist with hazardous weather problems, fires, floods, freezes, etc.
Follow company confidentiality policy and maintain confidentiality of medical information of other employees.
Adhere to highest legal and ethical standards/practices.
Practice proper safety techniques and immediately report any mechanical or electrical malfunctions, injuries, or safety issues to appropriate individuals.
Ensure accuracy of time‑clock punches and approve timecard at end of each pay period.
May be required to assist in special projects or activities designated by company (due diligence, property acquisition/disposition, serving on committees, etc.).
Qualifications Degrees and diplomas: High school diploma or equivalent.
Experience: Two (2) years of multi‑family experience or equivalent combination of education, training, and experience that demonstrates the ability to perform the duties of this position.
Training / certificates / association memberships: HVAC/Freon Recovery certification or ability to become certified within the first 6 months of employment. Training in household repairs, plumbing and mold detection/resolution preferred. Certified Apartment Maintenance Technician (CAMT) preferred. Must have certifications/permits required by city or state to perform job responsibilities (e.g., pool operations).
Knowledge, skills and abilities:
Ability to handle plumbing repairs, tile work, HVAC equipment, appliance repair, carpentry repairs, electrical repair and all facets of apartment make‑ready. Ability to operate most common maintenance related tools. Must apply common sense. Excellent interpersonal skills. Must read and write in English. Must have basic knowledge in compressor diagnosis, appliance repair, fire sprinklers and irrigation systems. Must have basic knowledge of OSHA requirements and local, city and state ordinances. Must supply own hand tools.
Typical Physical Demands / Environment / Working Conditions Walk, sit, use hands and talk and hear. Reach with hands and arms; stoop, kneel, crouch or crawl as needed. Must be able to push, pull, lift or carry weights up to 25 pounds independently and up to 50 pounds with assistance. Must be able to physically access all exterior and interior parts of the property. Deal with moderate to high levels of stress due to meeting deadlines. Periodic travel to conduct training, assist at other properties, attend business meetings, etc. Reliable transportation required. May require airline travel, overnight trips. Work overtime, on-call emergencies with 15‑minute response and 30‑minute arrival requirement. Exposure to moderate noise, outdoor conditions (heat, cold, damp, rain). May work odd schedules or holidays. Snow removal when necessary.
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