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Nirvana Center Dispensaries

Shift Lead

Nirvana Center Dispensaries, Phoenix, Arizona, United States, 85003

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Step Into Leadership as a Sales Shift Lead

at Nirvana Cannabis The cannabis industry is booming, and at Nirvana Cannabis, we're proud to be at the forefront as a

family-owned and operated company . We believe in celebrating individuality, developing our people, and growing the next generation of industry leaders.

If you're ready to take the next step in your cannabis career, the

Shift Lead – Retail Operations

role offers a meaningful opportunity to build leadership skills while remaining hands‑on, customer‑focused, and tip‑eligible.

About the Role As a

Shift Lead , you play a key role in supporting daily dispensary operations by providing on‑shift leadership, operational continuity, and compliance awareness. This position is designed for experienced Support Staff who demonstrate reliability, cannabis knowledge, and a strong sense of responsibility on the sales floor.

While this role does not include formal people‑management authority, Shift Leads are trusted to act as a point of contact during their shift, assist with operational flow, and ensure customers receive a consistent, high‑quality experience. A working understanding of both

Sales and Inventory

functions is expected to support smooth coordination throughout the day.

What You'll Do During your shift, you'll help keep the dispensary running smoothly by supporting floor flow, register coverage, and customer service needs. You may serve as the on‑shift point of contact when management is not present and will assist with opening and closing procedures, including register and cash handling.

You'll maintain awareness of sales and inventory processes, assist with compliance documentation as assigned, and communicate any concerns or discrepancies to management for follow‑up. Completing required logs, checklists, and shift documentation accurately and on time is an essential part of the role.

Above all, Shift Leads are expected to lead by example - maintaining professionalism, supporting the team, and helping foster a positive, accountable work environment.

What This Role Is - and Is Not This role focuses on

on‑shift leadership and operational support , not employee management. Shift Leads do not have authority to discipline, coach, or evaluate employees, nor are they responsible for hiring, scheduling, payroll, or approving policy exceptions. All people‑management decisions remain with store leadership.

What We're Looking For We're seeking dependable, calm, and organized individuals who thrive in a fast‑paced retail environment. Ideal candidates have prior cannabis retail experience (or comparable retail experience), a solid understanding of sales and inventory workflows, and the ability to communicate clearly with both team members and leadership.

Reliable attendance, professionalism under pressure, and a strong customer‑service mindset are essential for success in this role.

Growth & Development The Shift Lead role is an important stepping stone for those interested in future leadership opportunities. Many of our

Senior Shift Leads, Managers, and Corporate team members

began their careers in this position.

At Nirvana Cannabis, we support growth through training, mentorship, and internal advancement for team members who consistently demonstrate accountability and leadership potential.

Nirvana Cannabis is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected category.

Requirements

High School Diploma or GED

Minimum 6–12 months of cannabis retail or equivalent retail experience

Ability to stand for extended periods and lift up to required weight limits

Flexible availability, including evenings, weekends, and holidays

Must meet all state requirements for cannabis industry employment

Why Nirvana? At Nirvana Cannabis, we're more than a dispensary - we're a community. As a family-owned business, we value individuality, integrity, and growth. We invest in our people and provide real opportunities to turn a job into a long‑term career.

If you're ready to take the next step, lead with integrity, and support a strong retail team, we invite you to apply for the

Shift Lead

position.

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