Sewell Family of Companies
Assistant Service Manager - Sewell KIA
Sewell Family of Companies, Midland, Texas, United States, 79709
Job Description
Sewell Kia is seeking an Assistant Service Manager to deliver an exceptional guest experience and uphold the Sewell standard of hospitality. As the primary connection between our guests and technicians, you’ll ensure clear communication, accurate repair orders, and timely service completion creating confidence and trust at every step.
At Sewell, we believe in a give-and-get philosophy: we provide the tools, training, and support you deliver extraordinary service, accountability, and results.
Benefits
Paid Time Off (PTO)
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Hands on Training
Tuition Reimbursement
Career Growth Opportunities
Retirement Plan
Responsibilities What You’ll Give
Own the guest experience from check‑in to vehicle delivery
The ability to truly know your guests creating wow moments that surprise and delight them
Accurately document repair needs, create service estimates, and manage approvals
Communicate clearly and consistently with guests about status, timelines, and costs
Resolve guest concerns with urgency and professionalism, protecting the Sewell brand
Requirements What You’ll Get A culture built on trust, growth, and servant leadership
Comprehensive training and development to advance your career
Competitive pay with performance‑based bonuses
Full benefits and opportunities for advancement
Qualifications
You get excited about serving other people in solving their problems
Prior experience in automotive service OR customer service is preferred, but not required
Strong communication, organization, and problem‑solving skills
Ability to work in a very fast‑paced environment
Valid driver’s license and ability to work flexible hours
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At Sewell, we believe in a give-and-get philosophy: we provide the tools, training, and support you deliver extraordinary service, accountability, and results.
Benefits
Paid Time Off (PTO)
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Hands on Training
Tuition Reimbursement
Career Growth Opportunities
Retirement Plan
Responsibilities What You’ll Give
Own the guest experience from check‑in to vehicle delivery
The ability to truly know your guests creating wow moments that surprise and delight them
Accurately document repair needs, create service estimates, and manage approvals
Communicate clearly and consistently with guests about status, timelines, and costs
Resolve guest concerns with urgency and professionalism, protecting the Sewell brand
Requirements What You’ll Get A culture built on trust, growth, and servant leadership
Comprehensive training and development to advance your career
Competitive pay with performance‑based bonuses
Full benefits and opportunities for advancement
Qualifications
You get excited about serving other people in solving their problems
Prior experience in automotive service OR customer service is preferred, but not required
Strong communication, organization, and problem‑solving skills
Ability to work in a very fast‑paced environment
Valid driver’s license and ability to work flexible hours
#J-18808-Ljbffr