Sewell
Customer Service Representative - Sewell BMW of the Permian Basin
Sewell, Midland, Texas, United States, 79709
Description
Customer Service Representative - Sewell BMW of the Permian Basin
The Sewell team is searching for a friendly, interactive, and outgoing individual who can excel in assisting our guests in the sales department. Our Customer Service Representative is the front line of guest relations, greeting customers on the lot, assisting them in browsing inventory, test driving, and providing valuable product knowledge. This role is not a "sales" role but is a great fit for a client‑oriented, friendly person who enjoys automotive and working with a fast‑paced team. The CSR bridges the gap between the guest and the sales team.
Roles & Responsibilities
Greet & interact with guests coming onto the property
Use product knowledge to match customers' wants and needs into options to showcase
Create lasting relationships to ensure customer/brand loyalty
Understand and implement dealership sales processes
Facilitate gathering key contact information from guests to assist in sales process
Present and demonstrate vehicle features
When needed, assist team with tracking and moving inventory, maintaining cleanliness of property & vehicles
When needed, assist in delivering vehicles to guests
Remain up to date on products, market trends and certifications through Ford & Lincoln
Maintain records via Client Relationship Management (CRM) software
Schedule Monday - Saturday 7:30am-5:00pm
Skills & Requirements
Must be able to be outside in the weather
Must be able to be on your feet for long periods of time and remain active throughout the workday
Must be able to actively start friendly conversations with guests
Must have a valid Driver's license with a good driving record
#J-18808-Ljbffr
The Sewell team is searching for a friendly, interactive, and outgoing individual who can excel in assisting our guests in the sales department. Our Customer Service Representative is the front line of guest relations, greeting customers on the lot, assisting them in browsing inventory, test driving, and providing valuable product knowledge. This role is not a "sales" role but is a great fit for a client‑oriented, friendly person who enjoys automotive and working with a fast‑paced team. The CSR bridges the gap between the guest and the sales team.
Roles & Responsibilities
Greet & interact with guests coming onto the property
Use product knowledge to match customers' wants and needs into options to showcase
Create lasting relationships to ensure customer/brand loyalty
Understand and implement dealership sales processes
Facilitate gathering key contact information from guests to assist in sales process
Present and demonstrate vehicle features
When needed, assist team with tracking and moving inventory, maintaining cleanliness of property & vehicles
When needed, assist in delivering vehicles to guests
Remain up to date on products, market trends and certifications through Ford & Lincoln
Maintain records via Client Relationship Management (CRM) software
Schedule Monday - Saturday 7:30am-5:00pm
Skills & Requirements
Must be able to be outside in the weather
Must be able to be on your feet for long periods of time and remain active throughout the workday
Must be able to actively start friendly conversations with guests
Must have a valid Driver's license with a good driving record
#J-18808-Ljbffr