Sjgov
Approximate Salary $4,133.49 - $5,024.28/month; $23.85 - $28.99/hour.
This examination is being given to fill multiple full‑time and part‑time vacancies in the Behavioral Health Services department and to establish an eligible list for future vacancies. Resumes will not be accepted in lieu of an application. A completed application must be postmarked or received online by the final filing deadline.
Potential new hires must successfully pass a pre‑employment background investigation as a condition of employment. Final appointment cannot be made until the background process is complete.
Some classifications require a new employee to successfully pass a pre‑employment drug screen as a condition of employment. Final appointment cannot be made until the drug screen is passed.
TYPICAL DUTIES Provides specialized and complex information, including specific program‑related information, to managers, patients, clients, outside agencies and others; researches difficult and complex issues; completes complex forms for the purpose of documenting specialized program‑related information; searches for, receives and explains complex rules, regulations, policies, procedures and technical office operations; interprets and applies external laws, regulations, ordinances and policies as they relate to clerical/technical/financial functions; may issue complex documents; provides customer service in a calm, helpful and effective manner.
Gathers, processes and maintains specialized and complex information related to departmental operations; asks in‑depth questions of patients, clients, and others; identifies customer needs and seeks to match those needs with program services; codes, files and retrieves documents and records using various alphabetical, numerical, coded and computerized filing systems.
Researches, compiles, maintains and processes statistical, financial and/or other numerical data to support specialized office functions; coordinates and/or performs routine work related to personnel, payroll, budgetary, purchasing, inventory, and/or other administrative functions; performs complex accounts payable/receivable and billing procedures, applying advanced knowledge of technical program requirements; maintains ledgers and accounts; enters data into worksheets; matches invoices with orders, reviewing and verifying for completeness, accuracy and appropriateness; computes, collects and receipts monies and fees, including large sums; adjusts accounts within limits of authority; may develop and maintain spreadsheets and databases, either by hand or computer; maintains data and develops reports for budget purposes.
Performs clerical/technical/financial case management, applying advanced knowledge of administrative, legal, financial and/or program‑related requirements; researches, reviews, and resolves complex case issues; determines, maintains and tracks case information and status; identifies needed documents and/or actions; contacts and meets with clients, victims, parolees, patients and others to obtain forms/documents, arrange payments/services and help them meet obligations; may advocate on behalf of clients within limits of authority; coordinates case activities with managers, professional staff, and/or other work units as appropriate.
Prepares a variety of difficult reports and documents requiring advanced knowledge of specialized subject matter including, but not limited to, court orders, petitions, subpoenas, insurance claims, treatment authorization forms; reviews complex legal, custody, health care and other records to identify needed information; applies complex codes and requirements for reimbursement and other purposes.
May perform secretarial duties for various staff including supervisors and/or professional staff; may supervise a very small number of clerical workers as an incidental duty; may train or review the work of others; may serve as a lead worker over a large group of office clerical/technical staff.
MINIMUM QUALIFICATIONS Special Note: For positions reclassified to this class as part of Classification Studies #01‑18 and #02‑08, incumbents occupying those positions on the effective date of the study are deemed to meet the minimum qualifications for the class.
Either I – Experience:
One year of work at a level equal to or higher than Senior Office Assistant in San Joaquin County service.
Or II – Experience:
Three years of general clerical, secretarial and/or office technical work, including at least one year functioning at a full‑journey level.
Substitutions:
a) One year of business training in an approved vocational training program may substitute for one year of the above‑required experience; or b) Completion of 30 semester or 45 quarter credit units at an accredited college or university may substitute for one year of the above‑required experience.
Certificates:
If required by the nature of the assignment: 1) possession of an acceptable typing/keyboarding or other certification of ability to input data at the rate of 45 words per minute; and/or 2) possession of an acceptable proficiency certificate in one or more computer software programs.
Special Requirement:
Most positions require the ability to use computers and/or word processing equipment. If required by the nature of the assignment, demonstrated general or software‑specific computer proficiency may be required prior to appointment.
KNOWLEDGE Advanced office practices and procedures; standard clerical accounting methods and practices; principles of planning and organizing work; methods of researching, gathering, organizing and reporting data; personal computer systems and general office computer software; public relations techniques; advanced interviewing techniques; advanced filing and record‑keeping systems; complex correspondence and report formats; arithmetical operations related to advanced clerical/technical/financial processes; basic principles of training and supervision; advanced cash handling procedures.
ABILITY Research, interpret and apply complex laws/regulations, court orders, program policies/procedures, and third‑party rules/requirements related to specialized clerical activities; evaluate and establish priorities; gather, organize, input and maintain complex information, including financial or program‑specific data; provide/obtain detailed information to/from others, even in difficult situations; utilize advanced office procedures and equipment; follow complex oral and written procedures and directions; establish and maintain effective working relationships with others; communicate effectively with others; write clearly and legibly; perform advanced arithmetical operations; lead or supervise others.
PHYSICAL / MENTAL REQUIREMENTS Mobility – frequent operation of a data entry device, repetitive motion, sitting for long periods, walking; occasional standing, pushing, pulling, bending, squatting, climbing.
Lifting – Frequently 5 pounds or less; occasionally 5 to 30 pounds.
Visual – Constant good overall vision and reading/close‑up work; frequent color perception and use of eye/hand coordination; occasional use of depth perception and peripheral vision.
Hearing/Talking – Frequent hearing of normal speech, hearing/talking on the telephone, talking in person.
Emotional/Psychological – Frequent decision making, concentration, and public contact.
Special requirements – Some assignments may require working weekends, nights, and/or occasional overtime; Environmental – Occasional exposure to varied weather conditions.
San Joaquin County complies with the Americans with Disabilities Act (ADA) and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions.
EQUAL OPPORTUNITY EMPLOYER San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to https://www.sjgov.org/department/hr/eeo.
Accommodations for those covered by the Americans with Disabilities Act (ADA): San Joaquin County complies with the ADA and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions.
BENEFITS Employees hired into this classification are members of a bargaining unit represented by SEIU Local 1021.
Health Insurance:
Choice of three plans – a Kaiser Plan, a Select Plan, and a Premier Plan. Employees pay a portion of the premium. Dependent coverage is available.
Dental Insurance:
Two plans – Delta Dental and United Health Care‑Select Managed Care Direct Compensation Plan. No cost for employee‑only coverage; dependent coverage at employee’s expense.
Vision Insurance:
Vision Service Plan (VSP). No cost for employee‑only coverage; dependent coverage at employee’s expense.
Life Insurance:
1–3 years: $1,000; 3–5 years: $3,000; 5–10 years: $5,000; 10+ years: $10,000. Employees may purchase additional term life insurance at the group rate.
125 Flexible Benefits Plan:
Voluntary program allowing pre‑tax dollars for health‑related expenses (Health Flexible Spending Account $2,550 annual limit with $500 carry over) and dependent care costs (Dependent Care Assistance Plan $5,000 annual limit).
Retirement Plan:
Covered by the County Retirement Law of 1937. See http://www.sjcera.org for more information.
Deferred Compensation:
Under Section 457 of the IRS code. Annual contribution up to $22,500 or 100% of includible compensation. Older employees may contribute up to $30,000. Roth IRA also available.
Vacation:
10–23 days depending on years of service.
Holidays:
14 paid holidays each year (effective July 1 2017).
Sick Leave:
12 working days annually with unlimited accumulation.
Bereavement Leave:
3 days paid plus up to 2 additional days of accrued leave.
Merit Salary Increase:
One step after 52 weeks; subsequent steps annually.
Job Sharing:
Employees may agree to job‑share a position with approval.
Educational Reimbursement:
Up to $850 per fiscal year; $800 per semester for approved four‑year programs.
Parking Supplemental Downtown Stockton:
Up to $20 per pay period for parking.
School Activities:
Up to 40 hours per year, max 8 hours per month.
SELECTION PLAN Applicants who meet the minimum qualifications will go through the following examination process:
Written Exam:
Multiple choice; if administered alone it is 100% of the overall score. Candidates must achieve a minimum rating of 70% to be placed on the eligible list.
Oral Exam:
Structured interview plus practical exercise. Scores are weighted 100% if administered alone; candidates must achieve 70% to be placed on the eligible list.
Written & Oral Exam:
Written 60% and oral 40% unless otherwise indicated. Minimum 70% on each examination for eligible list placement.
Rate‑out:
Paper rating of the candidate’s application using education, training, and experience; not scheduled in the rate‑out process.
Notice: A rate‑out is an examination that involves a paper rating of the candidate’s application using the following criteria: education, training, and experience. Candidates will not be scheduled for the rate‑out process.
HOW TO APPLY Apply Online: https://www.sjgov.org/department/hr
By mail or in person: San Joaquin County Human Resources 44 N. San Joaquin Street Suite 330 Stockton, CA 95202
Office hours: Monday – Friday 8:00 am to 5:00 pm; excluding holidays.
Phone: (209) 468‑3370
Job Line: For current employment opportunities please call our 24‑hour job line at (209) 468‑3377.
When a final filing date is indicated, applications must be filed with the Human Resources Division before 5:00 p.m. or postmarked by the final filing date. Resumes will not be accepted in lieu of an application. Applications sent through county inter‑office mail that are not received by the final filing date will not be accepted. The County assumes no responsibility for mailed applications which are not received by Human Resources.
San Joaquin County Substance Abuse Policy: The County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees.
#J-18808-Ljbffr
This examination is being given to fill multiple full‑time and part‑time vacancies in the Behavioral Health Services department and to establish an eligible list for future vacancies. Resumes will not be accepted in lieu of an application. A completed application must be postmarked or received online by the final filing deadline.
Potential new hires must successfully pass a pre‑employment background investigation as a condition of employment. Final appointment cannot be made until the background process is complete.
Some classifications require a new employee to successfully pass a pre‑employment drug screen as a condition of employment. Final appointment cannot be made until the drug screen is passed.
TYPICAL DUTIES Provides specialized and complex information, including specific program‑related information, to managers, patients, clients, outside agencies and others; researches difficult and complex issues; completes complex forms for the purpose of documenting specialized program‑related information; searches for, receives and explains complex rules, regulations, policies, procedures and technical office operations; interprets and applies external laws, regulations, ordinances and policies as they relate to clerical/technical/financial functions; may issue complex documents; provides customer service in a calm, helpful and effective manner.
Gathers, processes and maintains specialized and complex information related to departmental operations; asks in‑depth questions of patients, clients, and others; identifies customer needs and seeks to match those needs with program services; codes, files and retrieves documents and records using various alphabetical, numerical, coded and computerized filing systems.
Researches, compiles, maintains and processes statistical, financial and/or other numerical data to support specialized office functions; coordinates and/or performs routine work related to personnel, payroll, budgetary, purchasing, inventory, and/or other administrative functions; performs complex accounts payable/receivable and billing procedures, applying advanced knowledge of technical program requirements; maintains ledgers and accounts; enters data into worksheets; matches invoices with orders, reviewing and verifying for completeness, accuracy and appropriateness; computes, collects and receipts monies and fees, including large sums; adjusts accounts within limits of authority; may develop and maintain spreadsheets and databases, either by hand or computer; maintains data and develops reports for budget purposes.
Performs clerical/technical/financial case management, applying advanced knowledge of administrative, legal, financial and/or program‑related requirements; researches, reviews, and resolves complex case issues; determines, maintains and tracks case information and status; identifies needed documents and/or actions; contacts and meets with clients, victims, parolees, patients and others to obtain forms/documents, arrange payments/services and help them meet obligations; may advocate on behalf of clients within limits of authority; coordinates case activities with managers, professional staff, and/or other work units as appropriate.
Prepares a variety of difficult reports and documents requiring advanced knowledge of specialized subject matter including, but not limited to, court orders, petitions, subpoenas, insurance claims, treatment authorization forms; reviews complex legal, custody, health care and other records to identify needed information; applies complex codes and requirements for reimbursement and other purposes.
May perform secretarial duties for various staff including supervisors and/or professional staff; may supervise a very small number of clerical workers as an incidental duty; may train or review the work of others; may serve as a lead worker over a large group of office clerical/technical staff.
MINIMUM QUALIFICATIONS Special Note: For positions reclassified to this class as part of Classification Studies #01‑18 and #02‑08, incumbents occupying those positions on the effective date of the study are deemed to meet the minimum qualifications for the class.
Either I – Experience:
One year of work at a level equal to or higher than Senior Office Assistant in San Joaquin County service.
Or II – Experience:
Three years of general clerical, secretarial and/or office technical work, including at least one year functioning at a full‑journey level.
Substitutions:
a) One year of business training in an approved vocational training program may substitute for one year of the above‑required experience; or b) Completion of 30 semester or 45 quarter credit units at an accredited college or university may substitute for one year of the above‑required experience.
Certificates:
If required by the nature of the assignment: 1) possession of an acceptable typing/keyboarding or other certification of ability to input data at the rate of 45 words per minute; and/or 2) possession of an acceptable proficiency certificate in one or more computer software programs.
Special Requirement:
Most positions require the ability to use computers and/or word processing equipment. If required by the nature of the assignment, demonstrated general or software‑specific computer proficiency may be required prior to appointment.
KNOWLEDGE Advanced office practices and procedures; standard clerical accounting methods and practices; principles of planning and organizing work; methods of researching, gathering, organizing and reporting data; personal computer systems and general office computer software; public relations techniques; advanced interviewing techniques; advanced filing and record‑keeping systems; complex correspondence and report formats; arithmetical operations related to advanced clerical/technical/financial processes; basic principles of training and supervision; advanced cash handling procedures.
ABILITY Research, interpret and apply complex laws/regulations, court orders, program policies/procedures, and third‑party rules/requirements related to specialized clerical activities; evaluate and establish priorities; gather, organize, input and maintain complex information, including financial or program‑specific data; provide/obtain detailed information to/from others, even in difficult situations; utilize advanced office procedures and equipment; follow complex oral and written procedures and directions; establish and maintain effective working relationships with others; communicate effectively with others; write clearly and legibly; perform advanced arithmetical operations; lead or supervise others.
PHYSICAL / MENTAL REQUIREMENTS Mobility – frequent operation of a data entry device, repetitive motion, sitting for long periods, walking; occasional standing, pushing, pulling, bending, squatting, climbing.
Lifting – Frequently 5 pounds or less; occasionally 5 to 30 pounds.
Visual – Constant good overall vision and reading/close‑up work; frequent color perception and use of eye/hand coordination; occasional use of depth perception and peripheral vision.
Hearing/Talking – Frequent hearing of normal speech, hearing/talking on the telephone, talking in person.
Emotional/Psychological – Frequent decision making, concentration, and public contact.
Special requirements – Some assignments may require working weekends, nights, and/or occasional overtime; Environmental – Occasional exposure to varied weather conditions.
San Joaquin County complies with the Americans with Disabilities Act (ADA) and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions.
EQUAL OPPORTUNITY EMPLOYER San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to https://www.sjgov.org/department/hr/eeo.
Accommodations for those covered by the Americans with Disabilities Act (ADA): San Joaquin County complies with the ADA and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions.
BENEFITS Employees hired into this classification are members of a bargaining unit represented by SEIU Local 1021.
Health Insurance:
Choice of three plans – a Kaiser Plan, a Select Plan, and a Premier Plan. Employees pay a portion of the premium. Dependent coverage is available.
Dental Insurance:
Two plans – Delta Dental and United Health Care‑Select Managed Care Direct Compensation Plan. No cost for employee‑only coverage; dependent coverage at employee’s expense.
Vision Insurance:
Vision Service Plan (VSP). No cost for employee‑only coverage; dependent coverage at employee’s expense.
Life Insurance:
1–3 years: $1,000; 3–5 years: $3,000; 5–10 years: $5,000; 10+ years: $10,000. Employees may purchase additional term life insurance at the group rate.
125 Flexible Benefits Plan:
Voluntary program allowing pre‑tax dollars for health‑related expenses (Health Flexible Spending Account $2,550 annual limit with $500 carry over) and dependent care costs (Dependent Care Assistance Plan $5,000 annual limit).
Retirement Plan:
Covered by the County Retirement Law of 1937. See http://www.sjcera.org for more information.
Deferred Compensation:
Under Section 457 of the IRS code. Annual contribution up to $22,500 or 100% of includible compensation. Older employees may contribute up to $30,000. Roth IRA also available.
Vacation:
10–23 days depending on years of service.
Holidays:
14 paid holidays each year (effective July 1 2017).
Sick Leave:
12 working days annually with unlimited accumulation.
Bereavement Leave:
3 days paid plus up to 2 additional days of accrued leave.
Merit Salary Increase:
One step after 52 weeks; subsequent steps annually.
Job Sharing:
Employees may agree to job‑share a position with approval.
Educational Reimbursement:
Up to $850 per fiscal year; $800 per semester for approved four‑year programs.
Parking Supplemental Downtown Stockton:
Up to $20 per pay period for parking.
School Activities:
Up to 40 hours per year, max 8 hours per month.
SELECTION PLAN Applicants who meet the minimum qualifications will go through the following examination process:
Written Exam:
Multiple choice; if administered alone it is 100% of the overall score. Candidates must achieve a minimum rating of 70% to be placed on the eligible list.
Oral Exam:
Structured interview plus practical exercise. Scores are weighted 100% if administered alone; candidates must achieve 70% to be placed on the eligible list.
Written & Oral Exam:
Written 60% and oral 40% unless otherwise indicated. Minimum 70% on each examination for eligible list placement.
Rate‑out:
Paper rating of the candidate’s application using education, training, and experience; not scheduled in the rate‑out process.
Notice: A rate‑out is an examination that involves a paper rating of the candidate’s application using the following criteria: education, training, and experience. Candidates will not be scheduled for the rate‑out process.
HOW TO APPLY Apply Online: https://www.sjgov.org/department/hr
By mail or in person: San Joaquin County Human Resources 44 N. San Joaquin Street Suite 330 Stockton, CA 95202
Office hours: Monday – Friday 8:00 am to 5:00 pm; excluding holidays.
Phone: (209) 468‑3370
Job Line: For current employment opportunities please call our 24‑hour job line at (209) 468‑3377.
When a final filing date is indicated, applications must be filed with the Human Resources Division before 5:00 p.m. or postmarked by the final filing date. Resumes will not be accepted in lieu of an application. Applications sent through county inter‑office mail that are not received by the final filing date will not be accepted. The County assumes no responsibility for mailed applications which are not received by Human Resources.
San Joaquin County Substance Abuse Policy: The County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees.
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