Hilldrup
Workplace & Logistics Final Mile Specialist
Hilldrup, Garner, North Carolina, United States, 27529
Workplace & Logistics Final Mile Specialist
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Workplace & Logistics Final Mile Specialist
role at
Hilldrup
The Role at a Glance This role leads and coordinates complex workplace, logistics, and final‑mile delivery solutions at Hilldrup. You’ll serve as the primary client contact while working with vendors, storage, transportation, and delivery operations. Balancing strategic oversight with hands‑on coordination, you’ll ensure operational efficiency, accurate documentation, issue resolution, and exceptional customer experiences across commercial moves, storage projects, and home delivery services.
How You’ll Contribute You will help coordinate end‑to‑end workplace, logistics, and final‑mile delivery solutions for Hilldrup, serving as the primary point of contact for clients and ensuring a seamless, professional experience while aligning internal teams, agents, and service partners. Your role blends hands‑on coordination with strategic oversight to ensure each move, storage project, or delivery meets customer expectations and Hilldrup’s service standards.
You’ll help with commercial moves and storage projects by receiving and updating orders, coordinating origin and destination services, monitoring ETAs, and maintaining accurate documentation for billing and reporting. You proactively identify and resolve issues, communicate status updates clearly, and ensure all records are complete and accurate. You may also support client presentations, conduct occasional site visits, and provide after‑hours support for assigned accounts as needed.
You will contribute initiatives across workplace solutions, logistics, and delivery services. You will partner with sales, operations, and technology vendors, use route optimization and logistics tools effectively, and remain flexible to support evolving business needs while upholding Hilldrup’s values and commitment to exceptional service.
Qualifications and Skills Education / Work Experience
High school diploma
Two to three years of customer service experience
Skills
Customer service and client relationship management
Strong verbal and written communication
Cross‑functional collaboration and teamwork
Project and logistics coordination
Problem‑solving and proactive issue resolution
Organizational and time management skills
Attention to detail and documentation accuracy
Leadership and team support
Strategic thinking and operational planning
Ability to manage multiple priorities simultaneously
Data tracking, reporting, and performance measurement
Familiarity with route optimization and logistics tools
Microsoft Office proficiency
Flexibility and adaptability in a fast‑paced environment
Hilldrup is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Incumbents offered this position must successfully complete a background and drug test to continue with employment.
Seniority Level Entry level
Employment Type Full‑time
Job Function Management and Manufacturing
Industries Transportation, Logistics, Supply Chain and Storage
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Workplace & Logistics Final Mile Specialist
role at
Hilldrup
The Role at a Glance This role leads and coordinates complex workplace, logistics, and final‑mile delivery solutions at Hilldrup. You’ll serve as the primary client contact while working with vendors, storage, transportation, and delivery operations. Balancing strategic oversight with hands‑on coordination, you’ll ensure operational efficiency, accurate documentation, issue resolution, and exceptional customer experiences across commercial moves, storage projects, and home delivery services.
How You’ll Contribute You will help coordinate end‑to‑end workplace, logistics, and final‑mile delivery solutions for Hilldrup, serving as the primary point of contact for clients and ensuring a seamless, professional experience while aligning internal teams, agents, and service partners. Your role blends hands‑on coordination with strategic oversight to ensure each move, storage project, or delivery meets customer expectations and Hilldrup’s service standards.
You’ll help with commercial moves and storage projects by receiving and updating orders, coordinating origin and destination services, monitoring ETAs, and maintaining accurate documentation for billing and reporting. You proactively identify and resolve issues, communicate status updates clearly, and ensure all records are complete and accurate. You may also support client presentations, conduct occasional site visits, and provide after‑hours support for assigned accounts as needed.
You will contribute initiatives across workplace solutions, logistics, and delivery services. You will partner with sales, operations, and technology vendors, use route optimization and logistics tools effectively, and remain flexible to support evolving business needs while upholding Hilldrup’s values and commitment to exceptional service.
Qualifications and Skills Education / Work Experience
High school diploma
Two to three years of customer service experience
Skills
Customer service and client relationship management
Strong verbal and written communication
Cross‑functional collaboration and teamwork
Project and logistics coordination
Problem‑solving and proactive issue resolution
Organizational and time management skills
Attention to detail and documentation accuracy
Leadership and team support
Strategic thinking and operational planning
Ability to manage multiple priorities simultaneously
Data tracking, reporting, and performance measurement
Familiarity with route optimization and logistics tools
Microsoft Office proficiency
Flexibility and adaptability in a fast‑paced environment
Hilldrup is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Incumbents offered this position must successfully complete a background and drug test to continue with employment.
Seniority Level Entry level
Employment Type Full‑time
Job Function Management and Manufacturing
Industries Transportation, Logistics, Supply Chain and Storage
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