Mass General Brigham Incorporated.
Practice Administrator, Primary Care
Mass General Brigham Incorporated., Danvers, Massachusetts, us, 01923
You may choose to display a cookie banner on the external site. You must specify the message in the cookie banner and may add a link to a relevant policy. If you are unfamiliar with these requirements, please seek the advice of legal counsel. )Site: Mass General Brigham Medical Group Northern Massachusetts, Inc.Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.The Mass General Brigham Medical Group is a system-led operating entity formed by Mass General Brigham to deliver high quality, low cost, innovative community-based ambulatory care. This work stems from Mass General Brigham’s unified system strategy to bring health care closer to patients while lowering total health care costs. The Medical Group provides a wide range of offerings, including primary care, specialty care, behavioral and mental health, and urgent care, both digitally as well as at physical locations in Massachusetts, New Hampshire, and Maine. The group also offers outpatient surgery and endoscopy, imaging, cardiac testing, and infusion. We share the commitment to delivering a coordinated and comprehensive experience across all locations, ensuring the appropriate level of care is available to every patient across our care delivery sites.
We are seeking a Practice Administrator to lead and coordinate operations across two robust primary care sites located at 331 Highland Ave in Salem, MA and 104 Endicott St in Danvers, MA. This is a highly visible leadership role for someone who thrives in a collaborative, fast-paced healthcare environment and is motivated by improving access, quality, and patient experience.
As a Practice Administrator for both locations, you’ll support outstanding clinicians and oversee primary care operations for a broad community of adult patients. This role involves collaborating with leaders from diverse specialties across the Medical Group and the broader Mass General Brigham (MGB) system to drive strategic initiatives and deliver exceptional patient care. Across both practices, we are deeply committed to expanding access and adapting to the evolving needs of our communities. You’ll help shape how care is delivered—creating a welcoming environment for patients and a supportive, well-run workplace for staff and providers.
This role provides the opportunity to lead approximately 77 clinical and non-clinical team members across both sites, partner closely with physicians and advanced practice providers, and collaborate with the Director of Operations, Primary Care and Medical Directors at both sites. Practices operate Monday–Friday, 8:00am–5:00pm, with a shared onsite presence between locations.
If you’re a strategic, hands-on leader who enjoys building strong teams, driving operational excellence, and making a meaningful impact in community-based primary care, this might be the next role for you!**Job Summary**Responsible for planning, directing, and controlling operations of multiple locations and/or large complex practices having multi-specialties with multi-department mixes. Works closely with managers in each location, service area, or department. May manage manager(s), staff, and oversee all operations.
Essential Functions:
-May assume Practice Manager responsibilities.
-Develops administrative policies and procedures to improve operating efficiency; reviews and updates policies annually.
-Manages, mentors, and develops practice coordinators, managers, and all non-physician staff.
-Designs and directs the implementation of strategic plans to support existing and new clinical programs.
-Initiates, plans, and conducts internal/external meetings to meet departmental and institutional strategic objectives.
-Ensures the development of practice coordinators/managers for each respective practice/satellite area.
-Facilitates physician orientation to the organization and supports the establishment of new physician practices.
-Directs administrative responsibilities for Physician staff, including credentialing, compensation, and provider enrollment.
-Ensures compliance with regulatory standards and directs quality improvement activities.
-Oversees financial planning, analysis, and reporting for all clinical operations.**Qualifications**Education
Bachelor's Degree Related Field of Study requiredMaster's Degree Related Field of Study preferred
Yes
Licenses and Credentials
Experience
Supervisory experience 5-7 years requiredExperience working in a healthcare environment 5-7 years required
Knowledge, Skills and Abilities
- Strong understanding of Microsoft Office, including Excel.
- Strong communication and organizational skills.
- Strong and proven leadership skills.
- Ability to work with staff of all levels.
- Excellent time management skills.
- Generally Accepted Accounting Principles; physician billing and revenue cycle management.
- Ability to adapt to multiple and rapidly changing priorities and deadlines.**Additional Job Details (if applicable)**When hiring, we take a people-first approach! To thrive in our practice settings, the ideal candidate is a driven leader who is looking for longevity in their career and values being part of a highly collaborative team built upon respect, teamwork, and providing high-quality care to our patients. We are seeking an effective communicator who is an adaptable, receptive, and a dynamic “people leader” with proven operations experience. Success in this role requires strong interpersonal skills, the ability to motivate individuals with varied strengths, and a commitment to aligning team efforts with strategic goals.**Remote Type**Onsite**Work Location**104 Endicott Street**Scheduled Weekly Hours**40**Employee Type**Regular**Work Shift**Day (United States of America)**Pay Range**$78,894.40 - $114,795.20/Annual**Grade**8At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.**EEO Statement:**3300 Mass General Brigham Medical Group Northern Massachusetts, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, #J-18808-Ljbffr
We are seeking a Practice Administrator to lead and coordinate operations across two robust primary care sites located at 331 Highland Ave in Salem, MA and 104 Endicott St in Danvers, MA. This is a highly visible leadership role for someone who thrives in a collaborative, fast-paced healthcare environment and is motivated by improving access, quality, and patient experience.
As a Practice Administrator for both locations, you’ll support outstanding clinicians and oversee primary care operations for a broad community of adult patients. This role involves collaborating with leaders from diverse specialties across the Medical Group and the broader Mass General Brigham (MGB) system to drive strategic initiatives and deliver exceptional patient care. Across both practices, we are deeply committed to expanding access and adapting to the evolving needs of our communities. You’ll help shape how care is delivered—creating a welcoming environment for patients and a supportive, well-run workplace for staff and providers.
This role provides the opportunity to lead approximately 77 clinical and non-clinical team members across both sites, partner closely with physicians and advanced practice providers, and collaborate with the Director of Operations, Primary Care and Medical Directors at both sites. Practices operate Monday–Friday, 8:00am–5:00pm, with a shared onsite presence between locations.
If you’re a strategic, hands-on leader who enjoys building strong teams, driving operational excellence, and making a meaningful impact in community-based primary care, this might be the next role for you!**Job Summary**Responsible for planning, directing, and controlling operations of multiple locations and/or large complex practices having multi-specialties with multi-department mixes. Works closely with managers in each location, service area, or department. May manage manager(s), staff, and oversee all operations.
Essential Functions:
-May assume Practice Manager responsibilities.
-Develops administrative policies and procedures to improve operating efficiency; reviews and updates policies annually.
-Manages, mentors, and develops practice coordinators, managers, and all non-physician staff.
-Designs and directs the implementation of strategic plans to support existing and new clinical programs.
-Initiates, plans, and conducts internal/external meetings to meet departmental and institutional strategic objectives.
-Ensures the development of practice coordinators/managers for each respective practice/satellite area.
-Facilitates physician orientation to the organization and supports the establishment of new physician practices.
-Directs administrative responsibilities for Physician staff, including credentialing, compensation, and provider enrollment.
-Ensures compliance with regulatory standards and directs quality improvement activities.
-Oversees financial planning, analysis, and reporting for all clinical operations.**Qualifications**Education
Bachelor's Degree Related Field of Study requiredMaster's Degree Related Field of Study preferred
Yes
Licenses and Credentials
Experience
Supervisory experience 5-7 years requiredExperience working in a healthcare environment 5-7 years required
Knowledge, Skills and Abilities
- Strong understanding of Microsoft Office, including Excel.
- Strong communication and organizational skills.
- Strong and proven leadership skills.
- Ability to work with staff of all levels.
- Excellent time management skills.
- Generally Accepted Accounting Principles; physician billing and revenue cycle management.
- Ability to adapt to multiple and rapidly changing priorities and deadlines.**Additional Job Details (if applicable)**When hiring, we take a people-first approach! To thrive in our practice settings, the ideal candidate is a driven leader who is looking for longevity in their career and values being part of a highly collaborative team built upon respect, teamwork, and providing high-quality care to our patients. We are seeking an effective communicator who is an adaptable, receptive, and a dynamic “people leader” with proven operations experience. Success in this role requires strong interpersonal skills, the ability to motivate individuals with varied strengths, and a commitment to aligning team efforts with strategic goals.**Remote Type**Onsite**Work Location**104 Endicott Street**Scheduled Weekly Hours**40**Employee Type**Regular**Work Shift**Day (United States of America)**Pay Range**$78,894.40 - $114,795.20/Annual**Grade**8At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.**EEO Statement:**3300 Mass General Brigham Medical Group Northern Massachusetts, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, #J-18808-Ljbffr