Quality Assurance Analyst - Elevate Call Center Performance

A leading contact center solutions provider is seeking a Quality Assurance Analyst in Tampa, FL. The role involves monitoring call quality, providing feedback to improve agent performance, and developing quality assurance processes. Candidates should have at least 2 years of experience in a similar environment, strong analytical skills, and effective communication abilities. The position offers a positive work atmosphere with opportunities for professional growth and a comprehensive benefits package. #J-18808-Ljbffr