Logo
PG&E

Senior Business Process Analyst

PG&E, Oakland, California, United States, 94616

Save Job

Department Overview The Electric Engineering team ensures the delivery of safe and reliable electric service to our customers. Electric Engineering is responsible for PG&E's electric distribution and transmission operations, including planning, engineering, maintenance and construction, asset management, business planning, restoration, and emergency response.

Position Summary Evaluates the effectiveness of business processes, practices and procedures. Recommends improvements to current processes, practices and procedures. This role performs analysis on complex data models, identifying inefficiencies, and recommending solutions that enhance operational effectiveness.

This position is hybrid, working from your remote office and your assigned work location based on business need. The assigned work location is flexible within the PG&E Service Territory.

PG&E is providing the salary range that the company in good faith believes it might pay for this position at the time of the job posting. This compensation range is specific to the locality of the job. The actual salary paid to an individual will be based on multiple factors, including, but not limited to, specific skills, education, licenses or certifications, experience, market value, geographic location, and internal equity. Although we estimate the successful candidate hired into this role will be placed towards the middle or entry point of the range, the decision will be made on a case‑by‑case basis related to these factors.

Bay Area Minimum: $98,000

Bay Area Maximum: $146,000

California Minimum: $93,000

California Maximum: $139,000

Job Responsibilities

Build and maintain dashboards for the operations team to identify trends, process bottlenecks, and other key performance indicators, enabling data‑driven decision‑making and continuous process improvement.

Performs root cause analysis on complex processes that requires customized reports and data.

Develops new or revises existing data analysis to predict business outcomes selecting from various complex variables.

Conducts studies and develops and uses metrics to develop recommendations related to business strategy and operations. Presents findings and proposed recommendations to leaders.

Develops/delivers end‑to‑end process training materials to better support business needs.

May provide guidance to Business Process Analysts and Business Process Analyst Associates.

May manage small‑to‑mid‑size projects.

Lead cross‑functional projects, define scope and timelines, assign tasks, and manage resources and issues.

Collaborate with peers and management across departments to exchange ideas and gather information.

Develop and deliver training materials, update work procedures, and maintain process documentation.

Qualifications Minimum:

Bachelor of Science in Business, Statistics, Mathematics or related field or equivalent work experience

Job‑related experience, 4 years

Desired:

LSS‑Lean Six Sigma Green Belt certification

#J-18808-Ljbffr