Pho Prime, LLC
Operations Manager for Home Front ProCare
Pho Prime, LLC, Fort Worth, Texas, United States, 76102
Compensation $70,000.00 - $75,000.00/year
Job Description
Take Ownership & Scale a Home Services Division – Join Home Front ProCare as an Operations Manager!
Position Title:
Operations Manager – Home Front ProCare Company Name:
Home Front Design Build Salary:
$70,000–$75,000 base + $10,000–$15,000 performance-based bonuses annually Employment Type:
Full-Time Location:
Fort Worth, TX Industry:
Residential Construction / Remodeling
Job Overview: Home Front ProCare, a division of Home Front Design Build, is seeking a motivated Operations Manager to take ownership of our residential home services division—with a critical focus on launching and scaling pool and lawn care services in 2026. From handyman repairs to pressure washing, window cleaning, and seasonal home maintenance, this role is your opportunity to lead a growing service portfolio and shape its future success. We’re looking for someone with a background in residential services—ideally in pool or lawn care—who can build and manage a team, drive profitability, and deliver five-star client experiences. If you’re ready to run a business within a business and take the reins on growth, this is the role for you.
Who We Are: Home Front ProCare serves high-end homeowners throughout Tarrant County with top-tier handyman, window washing, power washing, and seasonal maintenance services. We’re also preparing to launch lawn care and pool service in 2026. Backed by Home Front Design Build, we offer the flexibility and culture of a startup—with the support and infrastructure of an established remodeling company. At our core, we believe in accountability, innovation, and creating systems that help our people succeed.
Key Responsibilities:
Oversee daily operations of Home Front ProCare—from scheduling to service delivery
Dispatch and manage techs across multiple service lines (handyman, window, pressure wash, etc.)
Recruit, hire, train, and develop a high-performing field and support team
Own KPIs including revenue, labor percentage, gross margin, and client satisfaction
Design scalable SOPs, checklists, and process improvements
Lead expansion efforts into lawn care, pool maintenance, and recurring service models
Coordinate equipment, vehicle fleet, field logistics, and vendor management
Drive 5-star customer experiences and resolve escalations
Collaborate with ownership on service packages, marketing, and sales strategy
Monitor financial reports and implement strategies to improve profitability
Qualifications:
5+ years of leadership experience in residential services (e.g., handyman, HVAC, pest, pool, lawn)
Proven track record of managing crews and growing service lines
Strong grasp of operations metrics and ability to read a basic P&L
Experience with dispatch and scheduling software (e.g., Jobber, Housecall Pro, ServiceTitan)
Excellent organizational and customer service skills
Comfortable splitting time between field and office work
Self-starter who thrives in a fast-paced, hands‑on environment
High school diploma or GED required; further education or certifications a plus
Valid driver’s license and ability to travel locally as needed
Compensation & Benefits:
$70,000–$75,000 annual base salary
$10,000–$15,000 performance bonus based on revenue, margin, and satisfaction
40–50 hour workweek with flexibility
Paid Time Off (Vacation, Holidays, Sick Days)
Fuel Allowance or Company Vehicle after probationary period
Company tech package (tablet, smartphone, etc.)
Growth path as the division scales into new services and territories
Schedule:
Full-Time | Monday to Friday
Occasional flexibility required for field operations or urgent client needs
Location:
Fort Worth, TX
Field operations throughout Tarrant County and nearby areas
We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected status.
A background check will be completed as part of the onboarding process, in compliance with applicable laws.
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Job Description
Take Ownership & Scale a Home Services Division – Join Home Front ProCare as an Operations Manager!
Position Title:
Operations Manager – Home Front ProCare Company Name:
Home Front Design Build Salary:
$70,000–$75,000 base + $10,000–$15,000 performance-based bonuses annually Employment Type:
Full-Time Location:
Fort Worth, TX Industry:
Residential Construction / Remodeling
Job Overview: Home Front ProCare, a division of Home Front Design Build, is seeking a motivated Operations Manager to take ownership of our residential home services division—with a critical focus on launching and scaling pool and lawn care services in 2026. From handyman repairs to pressure washing, window cleaning, and seasonal home maintenance, this role is your opportunity to lead a growing service portfolio and shape its future success. We’re looking for someone with a background in residential services—ideally in pool or lawn care—who can build and manage a team, drive profitability, and deliver five-star client experiences. If you’re ready to run a business within a business and take the reins on growth, this is the role for you.
Who We Are: Home Front ProCare serves high-end homeowners throughout Tarrant County with top-tier handyman, window washing, power washing, and seasonal maintenance services. We’re also preparing to launch lawn care and pool service in 2026. Backed by Home Front Design Build, we offer the flexibility and culture of a startup—with the support and infrastructure of an established remodeling company. At our core, we believe in accountability, innovation, and creating systems that help our people succeed.
Key Responsibilities:
Oversee daily operations of Home Front ProCare—from scheduling to service delivery
Dispatch and manage techs across multiple service lines (handyman, window, pressure wash, etc.)
Recruit, hire, train, and develop a high-performing field and support team
Own KPIs including revenue, labor percentage, gross margin, and client satisfaction
Design scalable SOPs, checklists, and process improvements
Lead expansion efforts into lawn care, pool maintenance, and recurring service models
Coordinate equipment, vehicle fleet, field logistics, and vendor management
Drive 5-star customer experiences and resolve escalations
Collaborate with ownership on service packages, marketing, and sales strategy
Monitor financial reports and implement strategies to improve profitability
Qualifications:
5+ years of leadership experience in residential services (e.g., handyman, HVAC, pest, pool, lawn)
Proven track record of managing crews and growing service lines
Strong grasp of operations metrics and ability to read a basic P&L
Experience with dispatch and scheduling software (e.g., Jobber, Housecall Pro, ServiceTitan)
Excellent organizational and customer service skills
Comfortable splitting time between field and office work
Self-starter who thrives in a fast-paced, hands‑on environment
High school diploma or GED required; further education or certifications a plus
Valid driver’s license and ability to travel locally as needed
Compensation & Benefits:
$70,000–$75,000 annual base salary
$10,000–$15,000 performance bonus based on revenue, margin, and satisfaction
40–50 hour workweek with flexibility
Paid Time Off (Vacation, Holidays, Sick Days)
Fuel Allowance or Company Vehicle after probationary period
Company tech package (tablet, smartphone, etc.)
Growth path as the division scales into new services and territories
Schedule:
Full-Time | Monday to Friday
Occasional flexibility required for field operations or urgent client needs
Location:
Fort Worth, TX
Field operations throughout Tarrant County and nearby areas
We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected status.
A background check will be completed as part of the onboarding process, in compliance with applicable laws.
#J-18808-Ljbffr