Service Desk Analyst: Tier-1 IT Support & Troubleshooting

A leading IT services company is seeking a Service Desk Analyst in Raleigh, NC. This fully onsite role involves providing advanced support for internal and external customer technical issues, primarily using ServiceNow. You will manage 15-20 tickets daily, assisting with password resets, email issues, and more. Ideal candidates should possess strong troubleshooting skills and 2+ years of experience in a supportive role. Benefits include medical, dental, vision coverage, and a 401(k) retirement plan. #J-18808-Ljbffr