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Cognizant

Service Desk Analyst: ITIL, ServiceNow & Cloud Access

Cognizant, Raleigh, North Carolina, United States, 27601

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A leading IT solutions provider is seeking an entry-level Service Desk Support Analyst to deliver first-level technical support in Raleigh, NC. The ideal candidate will manage incidents and requests using ServiceNow, troubleshooting issues related to Windows, Microsoft 365, and networking. Applicants must have a Bachelor's degree in a related field and strong communication skills. This position offers a salary of $41,600 annually and benefits including health insurance and a 401(k) plan. #J-18808-Ljbffr