Frank's Diner Downtown
Job Description
Job Title: Floor Manager
Job Summary:
We are seeking an experienced and dynamic Floor Manager to oversee daily operations in our fast‑paced and busy restaurant. The ideal candidate will ensure exceptional customer service, manage staff effectively, and maintain a positive dining environment.
Key Responsibilities
Supervise and coordinate daily restaurant operations
Ensure high standards of customer service and satisfaction
Train, mentor, and manage restaurant staff
Handle customer inquiries and resolve complaints promptly
Monitor inventory levels and assist with ordering supplies
Maintain cleanliness and organization of the dining area
Collaborate with kitchen staff to ensure timely food service
Implement and uphold health and safety regulations
Skills and Qualifications
Proven experience in a managerial role within the restaurant industry
Strong leadership and team management skills
Excellent communication and interpersonal abilities
Ability to thrive in a fast‑paced environment
Strong problem‑solving skills and attention to detail
Knowledge of restaurant operations and best practices
Flexibility to work various shifts, including evenings and weekends
We offer a competitive salary and opportunities for growth within our organization. If you are passionate about the restaurant industry and have the skills to lead a team, we encourage you to apply.
Requirements Skills and Qualifications Required
Must be at least 18 years of age (21 for Cocktail Servers)
Excellent physical coordination. Attention to detail
Courteous and Guest First attitude. Team player
High energy level; stamina; handles pressure well
Dependable and reliable. Flexible schedule, when necessary
Personal cleanliness
Excellent verbal communication. Able to speak, read, and understand English. Able to perform simple mathematical calculations and handle money
Physical Requirements
Able to move throughout all areas of the restaurant
Able to lift up to 25 pounds on a tray. Good sense of balance
Able to climb ladders and stairs
#J-18808-Ljbffr
Job Summary:
We are seeking an experienced and dynamic Floor Manager to oversee daily operations in our fast‑paced and busy restaurant. The ideal candidate will ensure exceptional customer service, manage staff effectively, and maintain a positive dining environment.
Key Responsibilities
Supervise and coordinate daily restaurant operations
Ensure high standards of customer service and satisfaction
Train, mentor, and manage restaurant staff
Handle customer inquiries and resolve complaints promptly
Monitor inventory levels and assist with ordering supplies
Maintain cleanliness and organization of the dining area
Collaborate with kitchen staff to ensure timely food service
Implement and uphold health and safety regulations
Skills and Qualifications
Proven experience in a managerial role within the restaurant industry
Strong leadership and team management skills
Excellent communication and interpersonal abilities
Ability to thrive in a fast‑paced environment
Strong problem‑solving skills and attention to detail
Knowledge of restaurant operations and best practices
Flexibility to work various shifts, including evenings and weekends
We offer a competitive salary and opportunities for growth within our organization. If you are passionate about the restaurant industry and have the skills to lead a team, we encourage you to apply.
Requirements Skills and Qualifications Required
Must be at least 18 years of age (21 for Cocktail Servers)
Excellent physical coordination. Attention to detail
Courteous and Guest First attitude. Team player
High energy level; stamina; handles pressure well
Dependable and reliable. Flexible schedule, when necessary
Personal cleanliness
Excellent verbal communication. Able to speak, read, and understand English. Able to perform simple mathematical calculations and handle money
Physical Requirements
Able to move throughout all areas of the restaurant
Able to lift up to 25 pounds on a tray. Good sense of balance
Able to climb ladders and stairs
#J-18808-Ljbffr