North Division Onion
Job Description
Job Title: Front of the House Manager
Job Summary:
We are seeking a dedicated and experienced Front of the House Manager to oversee the daily operations of our full-service restaurant. The ideal candidate will ensure exceptional customer service, manage staff effectively, and maintain a welcoming atmosphere for our guests.
Key Responsibilities
Supervise and coordinate front of house staff, including servers, hosts, and bartenders
Ensure high standards of customer service and satisfaction
Manage reservations and seating arrangements to optimize guest flow
Train and mentor staff on service standards and restaurant policies
Handle customer inquiries, complaints, and feedback in a professional manner
Monitor and maintain cleanliness and organization of the dining area
Collaborate with kitchen staff to ensure timely and accurate food service
Assist in managing inventory and ordering supplies as needed
Implement and uphold health and safety regulations
Skills and Qualifications
Proven experience in a management role within the restaurant industry
Strong leadership and team management skills
Excellent communication and interpersonal abilities
Ability to work in a fast-paced environment and handle multiple tasks
Knowledge of food and beverage service standards
Proficient in point-of-sale systems and restaurant management software
Strong problem-solving skills and attention to detail
Flexibility to work evenings, weekends, and holidays as required
We offer a competitive salary and benefits package, along with opportunities for professional growth within our organization. If you are passionate about the restaurant industry and have a commitment to excellence, we encourage you to apply.
Requirements
Must be at least 18 years of age (21 for Cocktail Servers).
Excellent physical coordination. Attention to detail.
Courteous and Guest First attitude. Team player.
High energy level; stamina; handles pressure well.
Dependable and reliable. Flexible schedule, when necessary.
Personal cleanliness.
Excellent verbal communication. Able to speak, read, and understand English. Able to perform simple mathematical calculations and handle money.
Physical Requirements
Able to move throughout all areas of the restaurant.
Able to lift up to 25 pounds on a tray. Good sense of balance.
Able to climb ladders and stairs.
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Job Summary:
We are seeking a dedicated and experienced Front of the House Manager to oversee the daily operations of our full-service restaurant. The ideal candidate will ensure exceptional customer service, manage staff effectively, and maintain a welcoming atmosphere for our guests.
Key Responsibilities
Supervise and coordinate front of house staff, including servers, hosts, and bartenders
Ensure high standards of customer service and satisfaction
Manage reservations and seating arrangements to optimize guest flow
Train and mentor staff on service standards and restaurant policies
Handle customer inquiries, complaints, and feedback in a professional manner
Monitor and maintain cleanliness and organization of the dining area
Collaborate with kitchen staff to ensure timely and accurate food service
Assist in managing inventory and ordering supplies as needed
Implement and uphold health and safety regulations
Skills and Qualifications
Proven experience in a management role within the restaurant industry
Strong leadership and team management skills
Excellent communication and interpersonal abilities
Ability to work in a fast-paced environment and handle multiple tasks
Knowledge of food and beverage service standards
Proficient in point-of-sale systems and restaurant management software
Strong problem-solving skills and attention to detail
Flexibility to work evenings, weekends, and holidays as required
We offer a competitive salary and benefits package, along with opportunities for professional growth within our organization. If you are passionate about the restaurant industry and have a commitment to excellence, we encourage you to apply.
Requirements
Must be at least 18 years of age (21 for Cocktail Servers).
Excellent physical coordination. Attention to detail.
Courteous and Guest First attitude. Team player.
High energy level; stamina; handles pressure well.
Dependable and reliable. Flexible schedule, when necessary.
Personal cleanliness.
Excellent verbal communication. Able to speak, read, and understand English. Able to perform simple mathematical calculations and handle money.
Physical Requirements
Able to move throughout all areas of the restaurant.
Able to lift up to 25 pounds on a tray. Good sense of balance.
Able to climb ladders and stairs.
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