Charlie's Plumbing, Inc.
Job Description
Service Coordinator / Dispatcher (Full-Time)
If you are a great communicator with an outgoing, fun, and cheerful personality who thrives in a fast-paced environment, we might be the place for you!
We are seeking a full-time Service Coordinator / Dispatcher to join our service department. This position is critical to our daily operations and customer experience.
Position Details
Schedule: Full-time, Monday–Friday, 8:00 AM – 5:00 PM
Department: Service Operations
Responsibilities
Answer incoming calls and provide professional, friendly customer service
Schedule, dispatch, and coordinate service technicians
Maintain clear communication between customers, technicians, and internal teams
Track service calls, follow up on open items, and ensure completion
Accurately enter and update job details in the system
Manage multiple priorities while maintaining attention to detail
Support the service department with administrative and coordination tasks
Qualifications
Excellent phone etiquette and communication skills
Strong follow-through and sense of accountability
Ability to multitask and stay organized in a fast-paced environment
Good computer skills and comfort learning new software
Strong critical‑thinking and problem‑solving abilities
High attention to detail and accuracy
Dispatching or service coordination experience is a plus, but not required
What We’re Looking For
Positive, team‑oriented attitude
Reliable, punctual, and professional
Someone who enjoys being busy and keeping things running smoothly
A proactive problem‑solver who takes ownership of their work
What We Offer
Stable, full‑time position
Supportive team environment
Opportunity to grow within a well‑established company
If you’re organized, energetic, and enjoy being at the center of a busy service operation, we’d love to hear from you.
Company Description Join our team at a pioneering commercial plumbing company with 45 years of industry excellence! At our core, we value our employees, fostering a supportive environment that prioritizes your career growth and family life. We champion innovation, reward ambition, and provide a workplace designed for your success. Enjoy a vibrant, inspiring setting complete with lush atriums, a restaurant‑style breakroom, and a fully equipped gym. Be part of a company that invests in you—your future, your family, and your well‑being!
#J-18808-Ljbffr
If you are a great communicator with an outgoing, fun, and cheerful personality who thrives in a fast-paced environment, we might be the place for you!
We are seeking a full-time Service Coordinator / Dispatcher to join our service department. This position is critical to our daily operations and customer experience.
Position Details
Schedule: Full-time, Monday–Friday, 8:00 AM – 5:00 PM
Department: Service Operations
Responsibilities
Answer incoming calls and provide professional, friendly customer service
Schedule, dispatch, and coordinate service technicians
Maintain clear communication between customers, technicians, and internal teams
Track service calls, follow up on open items, and ensure completion
Accurately enter and update job details in the system
Manage multiple priorities while maintaining attention to detail
Support the service department with administrative and coordination tasks
Qualifications
Excellent phone etiquette and communication skills
Strong follow-through and sense of accountability
Ability to multitask and stay organized in a fast-paced environment
Good computer skills and comfort learning new software
Strong critical‑thinking and problem‑solving abilities
High attention to detail and accuracy
Dispatching or service coordination experience is a plus, but not required
What We’re Looking For
Positive, team‑oriented attitude
Reliable, punctual, and professional
Someone who enjoys being busy and keeping things running smoothly
A proactive problem‑solver who takes ownership of their work
What We Offer
Stable, full‑time position
Supportive team environment
Opportunity to grow within a well‑established company
If you’re organized, energetic, and enjoy being at the center of a busy service operation, we’d love to hear from you.
Company Description Join our team at a pioneering commercial plumbing company with 45 years of industry excellence! At our core, we value our employees, fostering a supportive environment that prioritizes your career growth and family life. We champion innovation, reward ambition, and provide a workplace designed for your success. Enjoy a vibrant, inspiring setting complete with lush atriums, a restaurant‑style breakroom, and a fully equipped gym. Be part of a company that invests in you—your future, your family, and your well‑being!
#J-18808-Ljbffr