Inbound Customer Service Representative

HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!

Job Description

Take inbound calls from Provider offices, facilities, and member calls

Documents providers and member calls

Educates providers on our self-service options (learn more in training)

Assists providers and members with questions or re-route them to appropriate department

Qualifications Requirements:

Call Center Environment; Health Care exp is NOT required (but highly preferred!)

Preferred but not a MUST:

Healthcare background in preferred

Bilingual (English / Spanish) is HIGHLY preferred

Additional Information Shift: Monday- Sunday: 8a-8p (shifts will vary- you must be available 7days a week after October 1st)

You will work a 5 day work week, 8 hours per day throughout every week

If you are not looking, but know someone who is interested and we place that person in this position, I will gladly pay a $50.00 referral bonus.

I look forward to hearing from you today.

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