Tier 1 Customer Experience Lead (Hybrid) – Syracuse/IL

A leading global power management company is seeking a Customer Experience Manager - Contact Center Tier 1 in Syracuse, NY. This hybrid role involves overseeing a team responsible for customer inquiries, ensuring high-quality support, and optimizing service technology. Candidates should have at least a bachelor's degree and seven years of experience in leadership and SAP. The expected annual salary range is $94,000 - $138,000. #J-18808-Ljbffr