Binance
Employer Industry: Cryptocurrency and Blockchain Ecosystem
Why consider this job opportunity
Competitive salary and company benefits
Opportunities for career growth and continuous learning in an innovative environment
Work‑from‑home arrangement, adaptable based on business team needs
Collaborate with world‑class talent in a user‑centric organization
Engage in unique, fast‑paced projects with autonomy
What to Expect (Job Responsibilities)
Handle high‑volume live chat and other online customer support tools
Provide accurate, valid, and comprehensive information to customers
Support other business units by documenting customer requests and liaising effectively
Manage customer complaints, offering proper solutions and follow‑up for resolution
Go the extra mile to engage customers and enhance their experience
What is Required (Qualifications)
Minimum 1 year of experience in customer service, preferably in finance or the e‑commerce industry
College degree or higher
Bilingual proficiency in English and Hindi for effective communication
High level of honesty and integrity with a proactive and meticulous approach
Strong communication skills and ability to work under pressure
How to Stand Out (Preferred Qualifications)
Previous experience with cross‑functional support
Passion for the customer service industry and enthusiasm for the crypto sector
Flexibility to work under different shifts
We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.
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Why consider this job opportunity
Competitive salary and company benefits
Opportunities for career growth and continuous learning in an innovative environment
Work‑from‑home arrangement, adaptable based on business team needs
Collaborate with world‑class talent in a user‑centric organization
Engage in unique, fast‑paced projects with autonomy
What to Expect (Job Responsibilities)
Handle high‑volume live chat and other online customer support tools
Provide accurate, valid, and comprehensive information to customers
Support other business units by documenting customer requests and liaising effectively
Manage customer complaints, offering proper solutions and follow‑up for resolution
Go the extra mile to engage customers and enhance their experience
What is Required (Qualifications)
Minimum 1 year of experience in customer service, preferably in finance or the e‑commerce industry
College degree or higher
Bilingual proficiency in English and Hindi for effective communication
High level of honesty and integrity with a proactive and meticulous approach
Strong communication skills and ability to work under pressure
How to Stand Out (Preferred Qualifications)
Previous experience with cross‑functional support
Passion for the customer service industry and enthusiasm for the crypto sector
Flexibility to work under different shifts
We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.
#J-18808-Ljbffr