Coach
The Grove LA Stockroom Associate II – Coach
Coach is a global luxury fashion house founded in 1941 and part of the Tapestry portfolio. The Stockroom Associate II role supports the store’s overall success by ensuring efficient flow of product, providing outstanding customer service, and maintaining brand standards throughout the sales floor and back‑office.
Key Responsibilities
Cash Wrap
Greet customers with a smile and offer your name.
Interact genuinely and naturally with customers.
Determine customers’ needs and capture contact information when permitted.
Operate POS accurately and maintain cash wrap organization.
Suggest add‑ons, sell gift cards, and thank customers to encourage return visits.
Represent Coach brand appropriately.
Keep cash and POS media compliant with Coach policy.
Stockroom / Warehouse
Receive shipments and transfers, notify management, and scan cartons.
Verify store information, communicate discrepancies, and process items according to Coach standards.
Organize, clean, and cycle count stock; maintain loss‑prevention standards.
Shift and organize product to support sales floor replenishment.
Sales Floor
Analyze floor to assess replenishment needs and execute visual merchandising.
Provide product information and respond to customer requests.
Support sales activities and maintain housekeeping standards.
General Competencies
Drive for Results – consistently surpass goals and motivate others.
Customer Focus – meet expectations and build trust.
Creativity – generate unique ideas and solutions.
Interpersonal Savvy – build rapport with customers and colleagues.
Learning on The Fly – adapt quickly, analyze outcomes, and apply lessons.
Perseverance – maintain energy and follow through despite challenges.
Dealing with Ambiguity – handle change and uncertainty confidently.
Additional Requirements
Experience – 1–3 years in retail (cashier, stockroom, or luxury environment).
Education – high school diploma or equivalent (college degree preferred).
Tech – knowledge of POS, iPad/laptop, mobile POS, walkie‑talkie, and score sheets.
Physical – lift up to 50 lbs, climb, bend, kneel, and work at a fast pace.
Schedule – flexible hours including nights, weekends, holidays, and busy sales days.
Civil Rights and EEO Statement Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions are based on qualifications and are made without regard to age, sex, sexual orientation, gender identity, race, color, religion, ethnicity, national origin, disability, marital status, military status, pregnancy, or any other legally‑recognized protected basis. Coach will provide reasonable accommodation for disabilities or religious beliefs. If you require accommodation, please contact Tapestry People Services at 1‑855‑566‑9264 or employeerelations@tapestry.com.
Compensation Base pay range: $15.00–$19.50 per hour, subject to minimum wage requirements and local regulations.
Benefits Overview Eligible employees receive health (medical, dental, vision), life insurance, disability insurance, a 401(k) plan, paid time off, and product discounts.
Employment Details
Seniority Level:
Entry level
Employment Type:
Full‑time
Job Function:
Management and Manufacturing / Retail Apparel & Fashion
How to Apply Visit
www.coach.com
for application instructions.
#J-18808-Ljbffr
Key Responsibilities
Cash Wrap
Greet customers with a smile and offer your name.
Interact genuinely and naturally with customers.
Determine customers’ needs and capture contact information when permitted.
Operate POS accurately and maintain cash wrap organization.
Suggest add‑ons, sell gift cards, and thank customers to encourage return visits.
Represent Coach brand appropriately.
Keep cash and POS media compliant with Coach policy.
Stockroom / Warehouse
Receive shipments and transfers, notify management, and scan cartons.
Verify store information, communicate discrepancies, and process items according to Coach standards.
Organize, clean, and cycle count stock; maintain loss‑prevention standards.
Shift and organize product to support sales floor replenishment.
Sales Floor
Analyze floor to assess replenishment needs and execute visual merchandising.
Provide product information and respond to customer requests.
Support sales activities and maintain housekeeping standards.
General Competencies
Drive for Results – consistently surpass goals and motivate others.
Customer Focus – meet expectations and build trust.
Creativity – generate unique ideas and solutions.
Interpersonal Savvy – build rapport with customers and colleagues.
Learning on The Fly – adapt quickly, analyze outcomes, and apply lessons.
Perseverance – maintain energy and follow through despite challenges.
Dealing with Ambiguity – handle change and uncertainty confidently.
Additional Requirements
Experience – 1–3 years in retail (cashier, stockroom, or luxury environment).
Education – high school diploma or equivalent (college degree preferred).
Tech – knowledge of POS, iPad/laptop, mobile POS, walkie‑talkie, and score sheets.
Physical – lift up to 50 lbs, climb, bend, kneel, and work at a fast pace.
Schedule – flexible hours including nights, weekends, holidays, and busy sales days.
Civil Rights and EEO Statement Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions are based on qualifications and are made without regard to age, sex, sexual orientation, gender identity, race, color, religion, ethnicity, national origin, disability, marital status, military status, pregnancy, or any other legally‑recognized protected basis. Coach will provide reasonable accommodation for disabilities or religious beliefs. If you require accommodation, please contact Tapestry People Services at 1‑855‑566‑9264 or employeerelations@tapestry.com.
Compensation Base pay range: $15.00–$19.50 per hour, subject to minimum wage requirements and local regulations.
Benefits Overview Eligible employees receive health (medical, dental, vision), life insurance, disability insurance, a 401(k) plan, paid time off, and product discounts.
Employment Details
Seniority Level:
Entry level
Employment Type:
Full‑time
Job Function:
Management and Manufacturing / Retail Apparel & Fashion
How to Apply Visit
www.coach.com
for application instructions.
#J-18808-Ljbffr