Beacon Hill
IT Support Technician – Madison! Beacon Hill•Madison, Wisconsin
Job Summary
Ready to join a dynamic and fast-paced IT team as an
IT Support Technician ? You'll be the go-to expert for solving a variety of technical challenges, from laptop provisioning to troubleshooting complex Windows OS, VPN, and connectivity issues. Based in our Madison office, you'll manage level 2/3 support tickets, working with remote users to resolve critical hardware and software problems. This is a 6-month contract, with the potential for long-term growth. If you're a self-starter who thrives in an independent, hands-on role and loves making a real impact, this is the opportunity for you! Top Desired Skills
Laptop provisioning & imaging
(Lenovo) to get users up and running quickly Expert troubleshooting with
Windows OS, Microsoft Teams, Outlook , and
Cisco VPN Active Directory
skills for user management and group assignments Problem-solver
with 2+ years of experience handling level 2/3 support tickets Thrive in a
high-energy environment , working independently while mentoring others and contributing to process improvements
#J-18808-Ljbffr
Ready to join a dynamic and fast-paced IT team as an
IT Support Technician ? You'll be the go-to expert for solving a variety of technical challenges, from laptop provisioning to troubleshooting complex Windows OS, VPN, and connectivity issues. Based in our Madison office, you'll manage level 2/3 support tickets, working with remote users to resolve critical hardware and software problems. This is a 6-month contract, with the potential for long-term growth. If you're a self-starter who thrives in an independent, hands-on role and loves making a real impact, this is the opportunity for you! Top Desired Skills
Laptop provisioning & imaging
(Lenovo) to get users up and running quickly Expert troubleshooting with
Windows OS, Microsoft Teams, Outlook , and
Cisco VPN Active Directory
skills for user management and group assignments Problem-solver
with 2+ years of experience handling level 2/3 support tickets Thrive in a
high-energy environment , working independently while mentoring others and contributing to process improvements
#J-18808-Ljbffr