Bridgestone Retail Operations, LLC
Sales and Service Technician
Bridgestone Retail Operations, LLC, Fredericksburg, Virginia, us, 22403
Company Overview
Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company‑owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career. Whatever role you fill, when you represent the Bridgestone name you are a valued teammate and part of our larger mission to serve society with superior quality.
Position Summary The retail Sales and Service Technician (SST) is a hybrid role that serves customers while performing entry‑level vehicle services. This role is intended as a key pipeline for future career growth within Firestone Complete Auto Care. Responsibilities include assessing customer needs, recommending appropriate products or services, performing basic vehicle service tasks, and ensuring customer satisfaction through thorough and timely completion of services. Pay Range: $17.60 – $26.29.
Responsibilities
Customer service, sales, and customer issue resolution – 75%
Basic vehicle service tasks (oil, tires, fluids) – 25%
Store operations (opening/closing, inventory, displays) – as needed
Support store management and act as Manager‑On‑Duty when required
Flex between front‑shop and back‑shop tasks to learn all aspects of store operations
Minimum Qualifications
High School Diploma or equivalent
Valid automobile driver’s license
Customer service focus and growth mindset
Ability to learn and perform basic vehicle service tasks
Ability to learn and operate store systems
Preferred Qualifications
Two‑year degree or non‑traditional education (training program completion, certification, or equivalent)
Previous consumer retail sales experience
Previous automotive experience (plus)
Previous management or supervisory experience (plus)
Benefits
Medical, Dental and Vision – starting day 1 for all teammates
Paid vacation and holidays
On‑the‑job training and company‑funded ASE certifications
Flexible work schedule
401(k) match
On‑demand pay (daily pay) program available
Professional development and mentorship opportunities
Community involvement and corporate social responsibility activities
Inclusive and diverse work environment
Employment Eligibility All hires must complete Form I‑9 Employment Eligibility Verification at the start of employment. Temporary work authorization or need for sponsorship may disqualify you from employment.
Employment Details Seniority level: Entry level – Employment type: Full‑time – Job function: Information Technology – Industries: Retail.
Equal Employment Opportunity Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.
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Position Summary The retail Sales and Service Technician (SST) is a hybrid role that serves customers while performing entry‑level vehicle services. This role is intended as a key pipeline for future career growth within Firestone Complete Auto Care. Responsibilities include assessing customer needs, recommending appropriate products or services, performing basic vehicle service tasks, and ensuring customer satisfaction through thorough and timely completion of services. Pay Range: $17.60 – $26.29.
Responsibilities
Customer service, sales, and customer issue resolution – 75%
Basic vehicle service tasks (oil, tires, fluids) – 25%
Store operations (opening/closing, inventory, displays) – as needed
Support store management and act as Manager‑On‑Duty when required
Flex between front‑shop and back‑shop tasks to learn all aspects of store operations
Minimum Qualifications
High School Diploma or equivalent
Valid automobile driver’s license
Customer service focus and growth mindset
Ability to learn and perform basic vehicle service tasks
Ability to learn and operate store systems
Preferred Qualifications
Two‑year degree or non‑traditional education (training program completion, certification, or equivalent)
Previous consumer retail sales experience
Previous automotive experience (plus)
Previous management or supervisory experience (plus)
Benefits
Medical, Dental and Vision – starting day 1 for all teammates
Paid vacation and holidays
On‑the‑job training and company‑funded ASE certifications
Flexible work schedule
401(k) match
On‑demand pay (daily pay) program available
Professional development and mentorship opportunities
Community involvement and corporate social responsibility activities
Inclusive and diverse work environment
Employment Eligibility All hires must complete Form I‑9 Employment Eligibility Verification at the start of employment. Temporary work authorization or need for sponsorship may disqualify you from employment.
Employment Details Seniority level: Entry level – Employment type: Full‑time – Job function: Information Technology – Industries: Retail.
Equal Employment Opportunity Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.
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