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Buchanan County MO Government

Deputy Public Administrator III Casework

Buchanan County MO Government, Saint Joseph, Missouri, United States, 64507

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Job Summary Performs a variety of tasks to support and maintain the Public Administrator’s office and the clients it serves.

Essential Duties and Responsibilities

Responsible for all assigned clients

Prepares inventories, probate petitions and orders, as necessary for assigned clients

Completes Medicaid/Medicare applications or requests the information in a timely manner

Reads and handles all mail for assigned clients

Reads, approves and signs all treatment plans and admission packets for assigned clients – all leases and contracts to be reviewed by PA

Completes in timely manner Social Security and VA requests for assigned clients

Responds to placement, medical, and clinical issues for assigned clients

Initiates and tracks referrals for assigned clients

Participates in care plan meetings representing PA for assigned clients

Rotates on-call schedule duties; carries and answers emergency phone on 24-hour basis

Save/Print Orders from Probate Court, as necessary

Scan documents and file in ward/protectee files

Other Duties and Responsibilities

Operate office equipment, including but not limited to: copy machine, computer, phone, 10-key

Perform all other duties as assigned by the CDPA/PA

Education/Experience High School diploma required. At least three years of increasingly responsible related experience; or Any equivalent combination of related education and experience, preferred.

Required Knowledge, Skills and Abilities

Ability to speak and hear well in person as well as on phone

Ability to see in order to enter documentation, read files and respond to questions in a timely manner

Must achieve high client satisfaction and relationships, with ongoing administration processes

Must protect a high level of confidential client information, including personal medical and financial records

Ability to exercise judgement, decisiveness and creativity in situations involving a variety of pre-defined duties subject to frequent change

Ability to recognize and identify degrees of similarities or differences between characteristics of forms associate with job‑related objects, materials and tasks

Ability to work under pressure, managing a complex and high workload while simultaneously changing direction based on business priorities

Knowledge of eligibility guidelines of benefits for individuals with disability

Able to work independently and as part of a team

Knowledge of standard office practices, record keeping, office equipment and computer software, including proficiency in Microsoft Office programs

Ability to perform a variety of tasks with a high degree of detail and accuracy

Excellent communication, written and listening skillsStrong attention to detail and organization skills

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