IronMountain Solutions
Remote Inbound Call Center Specialist – Tip Line Support
IronMountain Solutions, Gatesville, North Carolina, United States, 27938
A leading technology firm is seeking a Jr Customer Service Representative to support the DHS ICE HSI Tip Line from a remote location. This role requires strong customer service skills and the ability to manage multiple tasks independently. Key responsibilities include handling incoming calls and tips, documenting information, and preparing reports for various agencies. Candidates should have over 3 years of call center experience and excellent communication abilities. This is a full-time position with a mid-senior level of seniority.
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