City of Durham
Administrative Specialist-Cross Connect
City of Durham, Durham, North Carolina, United States, 27703
Administrative Specialist
The City of Durham’s Department of Water Management (DWM) invites you to join a team of more than 380 dedicated employees who deliver critical water and sewer services to Durham’s 309,000-plus residents. In this role you will provide comprehensive administrative support to the Cross Connection Control (CCC) division, assisting inspectors, contractors, and customers with backflow permits, contractor approvals, payments, plan reviews, testing reports, and correspondence.
Hourly Work Hours & Pay Hours: 8:00 am – 4:30 pm Salary: $52,903 – $61,259 per year
Responsibilities
Meeting coordination and calendar management
Monitoring and evaluating program activities
Time‑keeping
Retrieving and compiling data
Preparing personnel reports
Filing, ordering supplies
Completing special projects as assigned
Qualifications
Associate’s degree or equivalent in business or related field
Two years of advanced administrative support experience
Valid, unrestricted North Carolina driver’s license; or if holding another state license, ability to obtain a valid NC license within 60 days of hire
Strong skills with Microsoft Office Suite (Word, Excel, Access)
Proficiency in adopting new computer systems
Effective multitasking and organizational abilities
Capacity to maintain confidential information
Strong analytical and reporting capabilities
Leadership and coordination skills for project development and staff procedure supervision
Excellent interpersonal and communication skills, both oral and written
Positive, energetic team player attitude to achieve division and department goals
Working knowledge of MUNIS and LDO software
Past experience with plumbing, fire, and/or utility contractors is preferred
Decision‑making involves coordination of transactions and processes at the highest level of standard operating procedures, providing direction to CCC inspectors on inspections and linked building permits for certificates of occupancy. The environment is fast‑paced and requires management of multiple projects with frequent interaction with employees, contractors, and customers.
Occasional backup for other administrative coordinators within the department is expected, along with rotating coverage of the site reception area during breaks, lunches, or absences.
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Hourly Work Hours & Pay Hours: 8:00 am – 4:30 pm Salary: $52,903 – $61,259 per year
Responsibilities
Meeting coordination and calendar management
Monitoring and evaluating program activities
Time‑keeping
Retrieving and compiling data
Preparing personnel reports
Filing, ordering supplies
Completing special projects as assigned
Qualifications
Associate’s degree or equivalent in business or related field
Two years of advanced administrative support experience
Valid, unrestricted North Carolina driver’s license; or if holding another state license, ability to obtain a valid NC license within 60 days of hire
Strong skills with Microsoft Office Suite (Word, Excel, Access)
Proficiency in adopting new computer systems
Effective multitasking and organizational abilities
Capacity to maintain confidential information
Strong analytical and reporting capabilities
Leadership and coordination skills for project development and staff procedure supervision
Excellent interpersonal and communication skills, both oral and written
Positive, energetic team player attitude to achieve division and department goals
Working knowledge of MUNIS and LDO software
Past experience with plumbing, fire, and/or utility contractors is preferred
Decision‑making involves coordination of transactions and processes at the highest level of standard operating procedures, providing direction to CCC inspectors on inspections and linked building permits for certificates of occupancy. The environment is fast‑paced and requires management of multiple projects with frequent interaction with employees, contractors, and customers.
Occasional backup for other administrative coordinators within the department is expected, along with rotating coverage of the site reception area during breaks, lunches, or absences.
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