Hermès
Assistant Manager, Saint-Louis
Join to apply for the Assistant Manager, Saint-Louis role at Hermès.
Overview Saint‑Louis, a Maison of exceptional savoir‑faire, leads business development across North and South America, driving growth through strategic planning, distribution, communications, and partnerships. As a rapidly expanding brand within the Hermès family, Saint‑Louis is committed to excellence and creativity, accelerating its presence through retail and e‑commerce channels.
The Opportunity The Assistant Manager will embody the Saint‑Louis spirit at Bloomingdale’s 59th Street, driving sales, ensuring an unparalleled client experience, cultivating loyalty, and representing the Maison with elegance and professionalism. Beyond in‑store sales, this role will also support related functions, including showroom assistance, e‑commerce coordination, and back‑office administrative tasks for Saint‑Louis’s U.S. operations. This is a full‑time, on‑site position primarily based at Bloomingdale’s 59th Street, with occasional responsibilities at our New York showroom or remote follow‑up tasks.
About the Role Below are the key responsibilities and scope of the role.
Client Experience & Retail Excellence
Welcome clients with warmth and expertise, delivering personalized service aligned with Saint‑Louis and Hermès standards.
Achieve individual and store sales objectives while contributing to overall business performance.
Analyze sales trends and propose actions to optimize results.
Train and inspire Bloomingdale’s team members to become ambassadors of Saint‑Louis.
Build lasting client relationships through CRM follow‑up, special orders, and outreach initiatives.
Ensure visual merchandising reflects the Maison’s aesthetic and Bloomingdale’s guidelines.
Operational & Cross‑Functional Support
Partner with store teams and regional colleagues on events, product training, and reporting.
Oversee stock reception and maintain an organized back‑of‑house environment.
Provide customer communication, administrative or logistical support for showroom, e‑commerce and back‑office activities as needed.
Supervisory Responsibility
NO
Budget Responsibility
NO
Decision Making Responsibility
NO
About You
5+ years of experience in luxury retail, home décor or tabletop preferred.
Deep understanding of luxury client service and story‑selling.
Strong communication and interpersonal skills; ability to build trust and rapport.
Highly organized, detail‑oriented, and adept at managing multiple priorities.
Proficient in Microsoft Office; experience with POS or CRM systems is a plus.
Passion for design, craftsmanship, and the French art de vivre.
Flexible to work retail hours, including weekends and holidays.
Ability to lift up to 25lbs without assistance.
Benefits
Commission and bonus incentives based on sales performance
Medical, Dental, Vision
Life Insurance and Disability
Paid time off (annual vacation of 15 days, 11 company holidays, 3 floating holidays, 2 wellbeing days, and sick & safe time)
Paid Parental leave and transition time
401(k) and Roth Retirement plan with company matching and profit sharing
Various voluntary benefits such as flexible spending accounts, fitness reimbursement, voluntary life insurance
Product discount and EAP resources
Access to Calm App, Health Advocate, Family Building Support and more!
Salary range: $77,654 - $88,746 annually.
Company Overview Since 1837, Hermès has remained faithful to its artisan business model and humanist values. We place people at the heart of what we do and aspire to make a positive impact on the world. The freedom to create, the constant search for beautiful materials, the transmission of a savoir‑faire of excellence and the aesthetic of functionality define the singularity of Hermès, a house dedicated to making highly‑crafted, beautiful objects made to stand the test of time.
An independent, family‑owned company, Hermès is dedicated to keeping production in France through its 42 workshops. The Hermès organization is also a truly global community with a network of 310 stores in 49 countries. Hermès employs more than 15,000 people worldwide with over 6,000 of the workforce being Hermès craftspeople engaged in making artisanal products, nurturing a 180+ year tradition of creativity and innovation.
At Hermès, our actions for sustainable development and corporate social responsibility are founded in values passed down by generations of humble artisans who have shaped the story of our house and the integrity of our objects. The roots of Hermès' success and longevity lie in a sense of responsibility; a quest for authenticity and respect for time and preservation of natural resources. All at Hermès wish to leave a positive footprint on the world, a mission that's at the heart of our commitment to progress.
Our Commitment Family is at the heart of Hermès. At Hermès of Paris, we are committed to being a Maison for All, a home where we make efforts to generate, support and advance the values of diversity, inclusion and family both within our own walls and in the wider world. We support our individual team members personal and professional success through a culture that values equality, individuality and fairness and through an environment where individuals can thrive and feel comfortable being their authentic selves.
Equality, Diversity and Inclusion At Hermès of Paris, we are proud to be an equal opportunity workplace. It is the policy of Hermès of Paris, Inc. that applicants for employment are recruited, selected and hired on the basis of individual merit and ability with respect to positions being filled and potential for promotion or transfer which may be expected to develop. Applicants are recruited, selected and hired without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. In addition, personnel procedures and practices with regard to training, promotion, transfer, compensation, demotion, lay off or termination are to be administered with due regard to job performance, experience and qualifications, but without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. Hermès of Paris, Inc. also provides reasonable accommodations to qualified individuals with disabilities, in accordance with applicable laws.
We collect personal information (PI) from you in connection with your application for employment with Hermes, including the following categories of PI: identifiers, personal records, commercial information, professional or employment information, non‑public education records, and inferences drawn from your PI. We collect your PI for our purposes, including performing services and operations related to your potential employment. For additional details or if you have questions, contact us at ccpa@hermes.com. Please do not submit resumes or applications to this email address.
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Overview Saint‑Louis, a Maison of exceptional savoir‑faire, leads business development across North and South America, driving growth through strategic planning, distribution, communications, and partnerships. As a rapidly expanding brand within the Hermès family, Saint‑Louis is committed to excellence and creativity, accelerating its presence through retail and e‑commerce channels.
The Opportunity The Assistant Manager will embody the Saint‑Louis spirit at Bloomingdale’s 59th Street, driving sales, ensuring an unparalleled client experience, cultivating loyalty, and representing the Maison with elegance and professionalism. Beyond in‑store sales, this role will also support related functions, including showroom assistance, e‑commerce coordination, and back‑office administrative tasks for Saint‑Louis’s U.S. operations. This is a full‑time, on‑site position primarily based at Bloomingdale’s 59th Street, with occasional responsibilities at our New York showroom or remote follow‑up tasks.
About the Role Below are the key responsibilities and scope of the role.
Client Experience & Retail Excellence
Welcome clients with warmth and expertise, delivering personalized service aligned with Saint‑Louis and Hermès standards.
Achieve individual and store sales objectives while contributing to overall business performance.
Analyze sales trends and propose actions to optimize results.
Train and inspire Bloomingdale’s team members to become ambassadors of Saint‑Louis.
Build lasting client relationships through CRM follow‑up, special orders, and outreach initiatives.
Ensure visual merchandising reflects the Maison’s aesthetic and Bloomingdale’s guidelines.
Operational & Cross‑Functional Support
Partner with store teams and regional colleagues on events, product training, and reporting.
Oversee stock reception and maintain an organized back‑of‑house environment.
Provide customer communication, administrative or logistical support for showroom, e‑commerce and back‑office activities as needed.
Supervisory Responsibility
NO
Budget Responsibility
NO
Decision Making Responsibility
NO
About You
5+ years of experience in luxury retail, home décor or tabletop preferred.
Deep understanding of luxury client service and story‑selling.
Strong communication and interpersonal skills; ability to build trust and rapport.
Highly organized, detail‑oriented, and adept at managing multiple priorities.
Proficient in Microsoft Office; experience with POS or CRM systems is a plus.
Passion for design, craftsmanship, and the French art de vivre.
Flexible to work retail hours, including weekends and holidays.
Ability to lift up to 25lbs without assistance.
Benefits
Commission and bonus incentives based on sales performance
Medical, Dental, Vision
Life Insurance and Disability
Paid time off (annual vacation of 15 days, 11 company holidays, 3 floating holidays, 2 wellbeing days, and sick & safe time)
Paid Parental leave and transition time
401(k) and Roth Retirement plan with company matching and profit sharing
Various voluntary benefits such as flexible spending accounts, fitness reimbursement, voluntary life insurance
Product discount and EAP resources
Access to Calm App, Health Advocate, Family Building Support and more!
Salary range: $77,654 - $88,746 annually.
Company Overview Since 1837, Hermès has remained faithful to its artisan business model and humanist values. We place people at the heart of what we do and aspire to make a positive impact on the world. The freedom to create, the constant search for beautiful materials, the transmission of a savoir‑faire of excellence and the aesthetic of functionality define the singularity of Hermès, a house dedicated to making highly‑crafted, beautiful objects made to stand the test of time.
An independent, family‑owned company, Hermès is dedicated to keeping production in France through its 42 workshops. The Hermès organization is also a truly global community with a network of 310 stores in 49 countries. Hermès employs more than 15,000 people worldwide with over 6,000 of the workforce being Hermès craftspeople engaged in making artisanal products, nurturing a 180+ year tradition of creativity and innovation.
At Hermès, our actions for sustainable development and corporate social responsibility are founded in values passed down by generations of humble artisans who have shaped the story of our house and the integrity of our objects. The roots of Hermès' success and longevity lie in a sense of responsibility; a quest for authenticity and respect for time and preservation of natural resources. All at Hermès wish to leave a positive footprint on the world, a mission that's at the heart of our commitment to progress.
Our Commitment Family is at the heart of Hermès. At Hermès of Paris, we are committed to being a Maison for All, a home where we make efforts to generate, support and advance the values of diversity, inclusion and family both within our own walls and in the wider world. We support our individual team members personal and professional success through a culture that values equality, individuality and fairness and through an environment where individuals can thrive and feel comfortable being their authentic selves.
Equality, Diversity and Inclusion At Hermès of Paris, we are proud to be an equal opportunity workplace. It is the policy of Hermès of Paris, Inc. that applicants for employment are recruited, selected and hired on the basis of individual merit and ability with respect to positions being filled and potential for promotion or transfer which may be expected to develop. Applicants are recruited, selected and hired without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. In addition, personnel procedures and practices with regard to training, promotion, transfer, compensation, demotion, lay off or termination are to be administered with due regard to job performance, experience and qualifications, but without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. Hermès of Paris, Inc. also provides reasonable accommodations to qualified individuals with disabilities, in accordance with applicable laws.
We collect personal information (PI) from you in connection with your application for employment with Hermes, including the following categories of PI: identifiers, personal records, commercial information, professional or employment information, non‑public education records, and inferences drawn from your PI. We collect your PI for our purposes, including performing services and operations related to your potential employment. For additional details or if you have questions, contact us at ccpa@hermes.com. Please do not submit resumes or applications to this email address.
#J-18808-Ljbffr