Hermes
Description
The Team:
Saint-Louis a Maison of exceptional savoir-faire leads business development across North and South America driving growth through strategic planning distribution communications and partnerships. As a rapidly expanding brand within the Hermès family Saint-Louis is committed to excellence and creativity accelerating its presence through retail and e-commerce channels.
The Opportunity: The Assistant Manager will embody the Saint-Louis spirit at Bloomingdales 59th Street driving sales ensuring an unparalleled client experience cultivating loyalty and representing the Maison with elegance and professionalism. Beyond in-store sales this role will also support related functions including showroom assistance e-commerce coordination and back-office administrative tasks for Saint-Louiss U.S. operations. This is a full-time on-site position primarily based at Bloomingdales 59th Street with occasional responsibilities at our New York showroom or remote follow-up tasks.
About the Role: Client Experience & Retail Excellence
Welcome clients with warmth and expertise delivering personalized service aligned with Saint-Louis and Hermès standards.
Achieve individual and store sales objectives while contributing to overall business performance.
Analyze sales trends and propose actions to optimize results.
Train and inspire Bloomingdales team members to become ambassadors of Saint-Louis.
Build lasting client relationships through CRM follow-up special orders and outreach initiatives.
Ensure visual merchandising reflects the Maisons aesthetic and Bloomingdales guidelines.
Operational & Cross-Functional Support
Partner with store teams and regional colleagues on events product training and reporting.
Oversee stock reception and maintain an organized back-of-house environment.
Provide customer communication administrative or logistical support for showroom e-commerce and back-office activities as needed.
Supervisory Responsibility: NO
Budget Responsibility: NO
Decision Making Responsibility: NO
About You:
5 years of experience in luxury retail home décor or tabletop preferred.
Deep understanding of luxury client service and story-selling.
Strong communication and interpersonal skills; ability to build trust and rapport.
Highly organized detail-oriented and adept at managing multiple priorities.
Proficient in Microsoft Office; experience with POS or CRM systems is a plus.
Passion for design craftsmanship and the French art de vivre.
Flexible to work retail hours including weekends and holidays.
Ability to lift up to 25lbs without assistance.
Benefits
Commission and bonus incentives based on sales performance
Medical Dental Vision
Life Insurance and Disability
Paid time off (annual vacation of 15 days 11 company holidays 3 floating holidays 2 wellbeing days and sick & safe time)
Paid Parental leave and transition time
401(k) and Roth Retirement plan with company matching and profit sharing
Various voluntary benefits such as flexible spending accounts fitness reimbursement voluntary life insurance
Product discount and EAP resources
Access to Calm App Health Advocate Family Building Support and more!
The range for this position is $77,654 - $88,746 annually. Actual rates are determined based on the job location and individual experience.
We are looking for a candidate who has a combination of the above attributes and can perform the key functions of the role with or without reasonable accommodations.
Required Experience: Manager
Key Skills: Restaurant Experience, Fashion Retail, Hospitality Experience, Assistant Manager Experience, Basic Math, Management Experience, Math, Business Management, Leadership Experience, Supervising Experience, Restaurant Management, Retail Management
Employment Type: Full-Time
Department / Functional Area: Retail
Experience: years
Vacancy: 1
Yearly Salary Salary: 77654 - 88746
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The Opportunity: The Assistant Manager will embody the Saint-Louis spirit at Bloomingdales 59th Street driving sales ensuring an unparalleled client experience cultivating loyalty and representing the Maison with elegance and professionalism. Beyond in-store sales this role will also support related functions including showroom assistance e-commerce coordination and back-office administrative tasks for Saint-Louiss U.S. operations. This is a full-time on-site position primarily based at Bloomingdales 59th Street with occasional responsibilities at our New York showroom or remote follow-up tasks.
About the Role: Client Experience & Retail Excellence
Welcome clients with warmth and expertise delivering personalized service aligned with Saint-Louis and Hermès standards.
Achieve individual and store sales objectives while contributing to overall business performance.
Analyze sales trends and propose actions to optimize results.
Train and inspire Bloomingdales team members to become ambassadors of Saint-Louis.
Build lasting client relationships through CRM follow-up special orders and outreach initiatives.
Ensure visual merchandising reflects the Maisons aesthetic and Bloomingdales guidelines.
Operational & Cross-Functional Support
Partner with store teams and regional colleagues on events product training and reporting.
Oversee stock reception and maintain an organized back-of-house environment.
Provide customer communication administrative or logistical support for showroom e-commerce and back-office activities as needed.
Supervisory Responsibility: NO
Budget Responsibility: NO
Decision Making Responsibility: NO
About You:
5 years of experience in luxury retail home décor or tabletop preferred.
Deep understanding of luxury client service and story-selling.
Strong communication and interpersonal skills; ability to build trust and rapport.
Highly organized detail-oriented and adept at managing multiple priorities.
Proficient in Microsoft Office; experience with POS or CRM systems is a plus.
Passion for design craftsmanship and the French art de vivre.
Flexible to work retail hours including weekends and holidays.
Ability to lift up to 25lbs without assistance.
Benefits
Commission and bonus incentives based on sales performance
Medical Dental Vision
Life Insurance and Disability
Paid time off (annual vacation of 15 days 11 company holidays 3 floating holidays 2 wellbeing days and sick & safe time)
Paid Parental leave and transition time
401(k) and Roth Retirement plan with company matching and profit sharing
Various voluntary benefits such as flexible spending accounts fitness reimbursement voluntary life insurance
Product discount and EAP resources
Access to Calm App Health Advocate Family Building Support and more!
The range for this position is $77,654 - $88,746 annually. Actual rates are determined based on the job location and individual experience.
We are looking for a candidate who has a combination of the above attributes and can perform the key functions of the role with or without reasonable accommodations.
Required Experience: Manager
Key Skills: Restaurant Experience, Fashion Retail, Hospitality Experience, Assistant Manager Experience, Basic Math, Management Experience, Math, Business Management, Leadership Experience, Supervising Experience, Restaurant Management, Retail Management
Employment Type: Full-Time
Department / Functional Area: Retail
Experience: years
Vacancy: 1
Yearly Salary Salary: 77654 - 88746
#J-18808-Ljbffr