LaQuinta Inn & Suites Florence Cincinnati Airport
Customer Service Agent
LaQuinta Inn & Suites Florence Cincinnati Airport, Florence, Kentucky, us, 41022
Do you love interacting with others, making connections, and helping people? Then you’re an excellent fit for the customer service representative position at our company! You’ll be responsible for responding to customer inquiries, mitigating service problems, and providing an exemplary customer experience. If this posting sounds like a job you’ll love, we highly encourage you to apply.
Responsibilities
Interact with the sales lead to maintain and improve service and product knowledge
Keep track of customer accounts and make updates with new account information as necessary
Respond to customer inquiries, product and service questions, and customer complaints
Find patterns in customer complaints and bring them to the team for improvement
Make sure each customer’s complaint is addressed with care and precision to achieve full customer satisfaction
Qualifications
Must have graduated high school, received a G.E.D. or equivalent
Strong knowledge of customer interface and interaction
Excellent active listening, interpersonal, and communication skills
Compensation $13 - $13.75 hourly
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Responsibilities
Interact with the sales lead to maintain and improve service and product knowledge
Keep track of customer accounts and make updates with new account information as necessary
Respond to customer inquiries, product and service questions, and customer complaints
Find patterns in customer complaints and bring them to the team for improvement
Make sure each customer’s complaint is addressed with care and precision to achieve full customer satisfaction
Qualifications
Must have graduated high school, received a G.E.D. or equivalent
Strong knowledge of customer interface and interaction
Excellent active listening, interpersonal, and communication skills
Compensation $13 - $13.75 hourly
#J-18808-Ljbffr