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PGMTEK Inc.

Information Technology Help Desk

PGMTEK Inc., New York, New York, us, 10261

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CORE Hardware Team

- Provide Tier 1 and tier 2 level IT infrastructure to the firm's internal systems.

Sponsorship:

Can be provided on case by case basis!

Language requirements:

The candidate MUST be able to read, write and speak fluent mandarin Chinese as this individual will communicate with data center service providers both on and offshore.

No On-Call requirement!

Job Description

Administrate and maintain the network infrastructure to ensure high security and performance.

Perform hardware (network device, desktops, laptops, VM, etc.) and software installations, configurations, and upgrade.

Ensure that the hardware (network device, desktops, laptops, VM, etc.) configuration and patching are well managed while meeting the Bank’s IT&IS standards.

Supervise and control the overall operations and implementation of systems involving network, Internet, email gateway, IDS/IPS, SIEM system, vulnerability scan systems etc.

Collaborate with IS team in vulnerability scan & penetration tests, ensure that the vulnerabilities are well tracked and remediated on time.

Liaise with data center service providers (e.g. Head Office) in relation to network, equipment, information security and service provisions.

Contact carriers for circuits, and other vendors for equipment and service installation, maintenance or troubleshooting.

Manage the hardware and software inventory.

Provide timely Helpdesk support to users and close out Helpdesk tickets promptly.

Assist with Disaster Recovery testing and documentation.

Any other work assigned by IT Department Management.

Seniority level:

Associate

Employment type:

Full-time

Job function:

Information Technology

Industries:

Banking

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