UBMD Primary Care
Medical Records Coordinator Downtown Buffalo
UBMD Primary Care, Buffalo, New York, United States, 14266
UBMD Primary Care
is seeking a full‑time
Medical Records Coordinator (MRC)
for its downtown outpatient clinic at the Conventus Medical Office Building, 1001 Main Street. The MRC will be responsible for ensuring that all medical records are managed, retrieved, distributed and/or delivered according to company policy and HIPAA regulations. The role involves gathering and sorting documents collected at the front desk, verifying demographic information, tracking and reporting errors, and ensuring all signature pages are complete and scanned.
Qualified candidates should have a high school diploma or equivalent and a minimum of 1–2 years’ experience maintaining medical records. Excellent communication, multi‑tasking and attention to detail skills are required. EMR experience is required.
Monday through Friday flexible hours with starting time between 7 am and 8:30 am and ending time between 3 pm and 4:30 pm.
PAID PARKING
available.
Pay range: $18.50 – $19.50 per hour, depending on experience. Full‑time, 37.5 hours per week. Offer contingent upon successful background check and drug screen. AA/EOE.
POSITION TITLE Medical Records Coordinator
LOCATION(S) Outpatient Clinic
REPORTS TO Health Information Supervisor
FLSA STATUS Non‑Exempt
SALARY RANGE $18.50 – $19.50
POSITION TYPE Full/Part Time
SUPERVISORY REQUIREMENTS N/A
JOB SUMMARY The Medical Records Coordinator (MRC) is responsible for ensuring that all medical records are managed, retrieved, distributed and/or delivered according to company policy and HIPAA regulations.
ESSENTIAL FUNCTIONS
Gathers and sorts all documents collected at the front desk from the previous day to verify demographic updates. Tracks and reports errors, ensuring all signature pages are complete and scanned.
Ensures all tasks are compliant with company policy and HIPAA regulations.
Completes all tasks assigned in the electronic medical records system or through the portal in a timely and efficient manner.
Responds to incoming calls and voicemails on the medical records line.
Processes all incoming medical records requests promptly.
Collects new patient paperwork once entered into the system, then scans and distributes accordingly.
Retrieves, sorts, distributes and/or scans all incoming faxes and mail as needed.
Collects and reviews all paperwork completed by providers, following up on outstanding items.
Manages home health care paperwork process.
Manages the ‘closed’ document process, ensuring proper identification is included and scanning is completed.
Assists providers with completion of paperwork including patient forms, letters, medical necessity, prior authorizations and approvals for outside medical services.
Handles patient correspondence as needed for providers.
Works required hours per week on a regular basis, except during approved paid time off.
Reviews and addresses daily tasks as assigned.
Complies with all OSHA regulations.
Adheres to HIPAA and confidentiality policies and procedures.
Supports credentialing process, including mail/scan correspondence.
Checks and responds to department voicemails and task queues at least twice daily.
Cross‑trains in the scanning department and supports scanning/tank as needed.
Provides assistance with insurance verification, as needed.
Assists providers with setting up depositions as needed.
Sends home health documentation to the billing department regularly.
Retrieves checks/lock box as applicable.
Works closely with the Health Information Supervisor and/or PSR Coordinator to assist with and suggest improvements to front‑end processes and workflows.
Reviews company email daily to receive and address notifications and other pertinent information promptly.
Any other duties as requested or assigned by the Health Information Supervisor or other management representative.
Travel to other UBMD Primary Care locations may be required depending on company need.
Work hours may fluctuate depending on company/clinic needs.
QUALIFICATIONS Education:
High school degree or equivalent required; Associate’s degree preferred.
Experience:
Minimum 1–2 years of maintaining medical records.
Knowledge, Skills & Abilities:
Multi‑tasking and attention to detail skills required. Experience with various computer programs required, and ability and willingness to learn new programs quickly. EMR experience preferred. Excellent communication skills required.
WORKING/ENVIRONMENT CONDITIONS
Position is in a well‑lit, fast‑paced, clean clinic or office environment.
Office noise level will be mild to moderate most times.
Moderate/average indoor temperatures.
May have exposure to occupational health hazards in a clinic setting.
PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions.
Prolonged periods of sitting or standing at a workstation to perform duties on a computer.
Regularly sitting, talking, hearing and using hands and fingers to operate a computer and/or telephone keyboard.
Specific vision abilities required due to computer work.
Light to moderate lifting (up to 10 pounds) may be required.
Regular, predictable attendance is required.
Must possess the physical and mental abilities to perform tasks normally associated with the essential job functions, such as stationary, mobility, operating machinery, conveying and exchanging information.
EQUIPMENT
Manual dexterity to operate standard office machines/equipment such as computers, printers, multi‑line phone, photocopier, fax system, scanner and/or calculator.
EEO STATEMENT UBMD Primary Care is an equal employment opportunity (EEO) employer. We are committed to the principles of equality in employment and opportunity for all employees without regard to race, color, citizenship status, national origin, ancestry, gender or expression (including transgender status), sexual orientation, age, weight, religion, creed, physical or mental disability, predisposing genetic characteristics and information, marital status, familial status, domestic violence victim status, veteran status, military status, political affiliation or any other factor and/or status protected by law. We expect all employees to adhere to these principles of equality which apply to all aspects of the employment relationship including hiring, job selection, job assignment, compensation, corrective action, termination, access to benefits and training and other privileges of employment.
SMOKE‑FREE AND DRUG‑FREE WORKPLACE UBMD Primary Care is a smoke‑free and drug‑free workplace in compliance with local, state and/or federal guidelines.
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is seeking a full‑time
Medical Records Coordinator (MRC)
for its downtown outpatient clinic at the Conventus Medical Office Building, 1001 Main Street. The MRC will be responsible for ensuring that all medical records are managed, retrieved, distributed and/or delivered according to company policy and HIPAA regulations. The role involves gathering and sorting documents collected at the front desk, verifying demographic information, tracking and reporting errors, and ensuring all signature pages are complete and scanned.
Qualified candidates should have a high school diploma or equivalent and a minimum of 1–2 years’ experience maintaining medical records. Excellent communication, multi‑tasking and attention to detail skills are required. EMR experience is required.
Monday through Friday flexible hours with starting time between 7 am and 8:30 am and ending time between 3 pm and 4:30 pm.
PAID PARKING
available.
Pay range: $18.50 – $19.50 per hour, depending on experience. Full‑time, 37.5 hours per week. Offer contingent upon successful background check and drug screen. AA/EOE.
POSITION TITLE Medical Records Coordinator
LOCATION(S) Outpatient Clinic
REPORTS TO Health Information Supervisor
FLSA STATUS Non‑Exempt
SALARY RANGE $18.50 – $19.50
POSITION TYPE Full/Part Time
SUPERVISORY REQUIREMENTS N/A
JOB SUMMARY The Medical Records Coordinator (MRC) is responsible for ensuring that all medical records are managed, retrieved, distributed and/or delivered according to company policy and HIPAA regulations.
ESSENTIAL FUNCTIONS
Gathers and sorts all documents collected at the front desk from the previous day to verify demographic updates. Tracks and reports errors, ensuring all signature pages are complete and scanned.
Ensures all tasks are compliant with company policy and HIPAA regulations.
Completes all tasks assigned in the electronic medical records system or through the portal in a timely and efficient manner.
Responds to incoming calls and voicemails on the medical records line.
Processes all incoming medical records requests promptly.
Collects new patient paperwork once entered into the system, then scans and distributes accordingly.
Retrieves, sorts, distributes and/or scans all incoming faxes and mail as needed.
Collects and reviews all paperwork completed by providers, following up on outstanding items.
Manages home health care paperwork process.
Manages the ‘closed’ document process, ensuring proper identification is included and scanning is completed.
Assists providers with completion of paperwork including patient forms, letters, medical necessity, prior authorizations and approvals for outside medical services.
Handles patient correspondence as needed for providers.
Works required hours per week on a regular basis, except during approved paid time off.
Reviews and addresses daily tasks as assigned.
Complies with all OSHA regulations.
Adheres to HIPAA and confidentiality policies and procedures.
Supports credentialing process, including mail/scan correspondence.
Checks and responds to department voicemails and task queues at least twice daily.
Cross‑trains in the scanning department and supports scanning/tank as needed.
Provides assistance with insurance verification, as needed.
Assists providers with setting up depositions as needed.
Sends home health documentation to the billing department regularly.
Retrieves checks/lock box as applicable.
Works closely with the Health Information Supervisor and/or PSR Coordinator to assist with and suggest improvements to front‑end processes and workflows.
Reviews company email daily to receive and address notifications and other pertinent information promptly.
Any other duties as requested or assigned by the Health Information Supervisor or other management representative.
Travel to other UBMD Primary Care locations may be required depending on company need.
Work hours may fluctuate depending on company/clinic needs.
QUALIFICATIONS Education:
High school degree or equivalent required; Associate’s degree preferred.
Experience:
Minimum 1–2 years of maintaining medical records.
Knowledge, Skills & Abilities:
Multi‑tasking and attention to detail skills required. Experience with various computer programs required, and ability and willingness to learn new programs quickly. EMR experience preferred. Excellent communication skills required.
WORKING/ENVIRONMENT CONDITIONS
Position is in a well‑lit, fast‑paced, clean clinic or office environment.
Office noise level will be mild to moderate most times.
Moderate/average indoor temperatures.
May have exposure to occupational health hazards in a clinic setting.
PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions.
Prolonged periods of sitting or standing at a workstation to perform duties on a computer.
Regularly sitting, talking, hearing and using hands and fingers to operate a computer and/or telephone keyboard.
Specific vision abilities required due to computer work.
Light to moderate lifting (up to 10 pounds) may be required.
Regular, predictable attendance is required.
Must possess the physical and mental abilities to perform tasks normally associated with the essential job functions, such as stationary, mobility, operating machinery, conveying and exchanging information.
EQUIPMENT
Manual dexterity to operate standard office machines/equipment such as computers, printers, multi‑line phone, photocopier, fax system, scanner and/or calculator.
EEO STATEMENT UBMD Primary Care is an equal employment opportunity (EEO) employer. We are committed to the principles of equality in employment and opportunity for all employees without regard to race, color, citizenship status, national origin, ancestry, gender or expression (including transgender status), sexual orientation, age, weight, religion, creed, physical or mental disability, predisposing genetic characteristics and information, marital status, familial status, domestic violence victim status, veteran status, military status, political affiliation or any other factor and/or status protected by law. We expect all employees to adhere to these principles of equality which apply to all aspects of the employment relationship including hiring, job selection, job assignment, compensation, corrective action, termination, access to benefits and training and other privileges of employment.
SMOKE‑FREE AND DRUG‑FREE WORKPLACE UBMD Primary Care is a smoke‑free and drug‑free workplace in compliance with local, state and/or federal guidelines.
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