Ryder
Job Description
Now hiring individuals interested in working in the transportation industry. This role is an opportunity to learn how to manage a heavy‑du‑de truck repair shop while being paid to train. This job requires a completed 4‑year college degree. Summary
The Operations Management Trainee will support the shop management process and assist in cost savings, customer retention, and metric‑based initiatives. The trainee works cross‑functionally across Operations, Asset Management, Sales, Quality, and Rental Management. This program is fast‑paced and touches every aspect of the business unit. In this role, you will acquire proven industry knowledge, skills and resources to develop your operations & fleet maintenance background.
We allow you to carve out your own career path and promote from within, based on performance. The ideal path of progression in this role is an Ops Supervisor. Location
City of Industry, CA Schedule
Monday – Friday Hours
Day shift Salary
Paid weekly
(subject to change as the trainee progresses in the program). Salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant’s skills, prior relevant experience, certain degrees or certifications, etc. Benefits
Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax‑advantaged 401(k) retirement savings plan. Essential Functions
Responsible for customer relationship activities by providing quality customer interface, proactive customer management, issue resolution, and customer satisfaction. Coordinate with the rental department to ensure maximum utilization without compromising lease customers. Partner with Sales staff on customer calls for new business and increased customer satisfaction. Manage running costs and maintenance overheads; ensure policy and processes are followed to optimize running costs and maintenance. Accountable for coordinating with Maintenance, Asset Management, Sales and Marketing to ensure customer satisfaction. Ensure accurate PM scheduling and follow‑up, breakdowns and vehicle status updates; oversee Technician work planning for efficiency, training, and flexibility. Additional Responsibilities
Relocation within the business unit at the conclusion of the training program is required. Perform other duties as assigned. Skills and Abilities
Detail oriented with excellent follow‑up practices, Required. Strong verbal and written communication skills, Required. Instills commitment to organizational goals, Required. Capable of multi‑tasking, highly organized, with excellent time management skills; able to prioritize work, Required. Flexibility to operate and self‑driven to excel in a fast‑paced environment, Required. Strong mechanical skills, Required. Effective interpersonal skills; excellent influencing skills, Required. Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors), Required. Ability to work independently and as a member of a team, Required. Qualifications
Bachelor's Degree, Required. 1 year or more in customer service with issue resolution experience, Preferred. Strong PC knowledge/skills to include spreadsheet and word processing software packages; Advanced, Required. Basic understanding of Business Finance, controls and metrics; Beginner, Required. Compensation Information
Pay Type : Salaried Minimum Pay Range: $54K Maximum Pay Range: $54K Equal Opportunity Statement
Ryder is proud to be an Equal Opportunity Employer and drug‑free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability. Background Check Information
Some positions require additional screening that may include employment and education verification, motor vehicle records check and a road test, and/or badging or background requirements of the customer to which you are assigned. Contact Information
To verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com or 800‑793‑3754. Current Employees
If you are a current employee at Ryder, please log in to Workday to apply using the internal application process.
#J-18808-Ljbffr
Now hiring individuals interested in working in the transportation industry. This role is an opportunity to learn how to manage a heavy‑du‑de truck repair shop while being paid to train. This job requires a completed 4‑year college degree. Summary
The Operations Management Trainee will support the shop management process and assist in cost savings, customer retention, and metric‑based initiatives. The trainee works cross‑functionally across Operations, Asset Management, Sales, Quality, and Rental Management. This program is fast‑paced and touches every aspect of the business unit. In this role, you will acquire proven industry knowledge, skills and resources to develop your operations & fleet maintenance background.
We allow you to carve out your own career path and promote from within, based on performance. The ideal path of progression in this role is an Ops Supervisor. Location
City of Industry, CA Schedule
Monday – Friday Hours
Day shift Salary
Paid weekly
(subject to change as the trainee progresses in the program). Salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant’s skills, prior relevant experience, certain degrees or certifications, etc. Benefits
Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax‑advantaged 401(k) retirement savings plan. Essential Functions
Responsible for customer relationship activities by providing quality customer interface, proactive customer management, issue resolution, and customer satisfaction. Coordinate with the rental department to ensure maximum utilization without compromising lease customers. Partner with Sales staff on customer calls for new business and increased customer satisfaction. Manage running costs and maintenance overheads; ensure policy and processes are followed to optimize running costs and maintenance. Accountable for coordinating with Maintenance, Asset Management, Sales and Marketing to ensure customer satisfaction. Ensure accurate PM scheduling and follow‑up, breakdowns and vehicle status updates; oversee Technician work planning for efficiency, training, and flexibility. Additional Responsibilities
Relocation within the business unit at the conclusion of the training program is required. Perform other duties as assigned. Skills and Abilities
Detail oriented with excellent follow‑up practices, Required. Strong verbal and written communication skills, Required. Instills commitment to organizational goals, Required. Capable of multi‑tasking, highly organized, with excellent time management skills; able to prioritize work, Required. Flexibility to operate and self‑driven to excel in a fast‑paced environment, Required. Strong mechanical skills, Required. Effective interpersonal skills; excellent influencing skills, Required. Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors), Required. Ability to work independently and as a member of a team, Required. Qualifications
Bachelor's Degree, Required. 1 year or more in customer service with issue resolution experience, Preferred. Strong PC knowledge/skills to include spreadsheet and word processing software packages; Advanced, Required. Basic understanding of Business Finance, controls and metrics; Beginner, Required. Compensation Information
Pay Type : Salaried Minimum Pay Range: $54K Maximum Pay Range: $54K Equal Opportunity Statement
Ryder is proud to be an Equal Opportunity Employer and drug‑free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability. Background Check Information
Some positions require additional screening that may include employment and education verification, motor vehicle records check and a road test, and/or badging or background requirements of the customer to which you are assigned. Contact Information
To verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com or 800‑793‑3754. Current Employees
If you are a current employee at Ryder, please log in to Workday to apply using the internal application process.
#J-18808-Ljbffr