The UPS Store 7171
Center Manager
The Center Manager is responsible for the day-to-day operations of this retail location. He or she will open and close the center, manage productivity and ensure the center’s team delivers world-class customer service to all customers, monitor cost control and expenses, and provide weekly and monthly reports to the franchise owner. The Center Manager is ultimately accountable for profit/loss, continuous improvement, service delivery levels, personnel management, and business development.
The ideal candidate has a post high school education (college coursework or a degree), two years of retail store operations experience, strong supervisory/managerial/leadership skills, excellent computer/internet/software knowledge, the physical ability to perform this job (lifting, bending, etc.), and knows how to “listen and lead.” He or she must have a dynamic personality and must be able to motivate a team to optimize performance.
Base pay range $40,000.00/yr - $50,000.00/yr
Responsibilities
Performs personnel management, which includes recruiting, training, scheduling, and coaching associates
Schedules work assignments and facilitates weekly or monthly staff meetings
Monitors, evaluates and maximizes customer service delivery and customer satisfaction
Implements the store marketing program
Manages Center financials and prepares/provides reporting
Manages inventory
Oversees Center maintenance, including cleanliness, safety, and organization
Performs other duties as assigned
Strong sales skills and sales training ability to lead and motivate team of associates
Effectively cover/staff call outs as they arise
Lead weekly training topics
Handle first of the month reporting
Attend management and staff meetings/training seminars
Qualifications
Advanced education degree, coursework, or tech school desired
Previous store management experience required, including personnel and financial management experience
P&L experience preferred
Strong computer skills, including Microsoft Office and Adobe Suites
Outstanding phone skills
Bona fide management/leadership skills
Willing to accept full accountability for Center operations
Must become a notary public and complete all required training within 180 days of hire
Seniority level Mid-Senior level
Employment type Full-time
Job function Project Management and Information Technology
Industries Staffing and Recruiting
Referrals increase your chances of interviewing at The UPS Store 7171 by 2x
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The ideal candidate has a post high school education (college coursework or a degree), two years of retail store operations experience, strong supervisory/managerial/leadership skills, excellent computer/internet/software knowledge, the physical ability to perform this job (lifting, bending, etc.), and knows how to “listen and lead.” He or she must have a dynamic personality and must be able to motivate a team to optimize performance.
Base pay range $40,000.00/yr - $50,000.00/yr
Responsibilities
Performs personnel management, which includes recruiting, training, scheduling, and coaching associates
Schedules work assignments and facilitates weekly or monthly staff meetings
Monitors, evaluates and maximizes customer service delivery and customer satisfaction
Implements the store marketing program
Manages Center financials and prepares/provides reporting
Manages inventory
Oversees Center maintenance, including cleanliness, safety, and organization
Performs other duties as assigned
Strong sales skills and sales training ability to lead and motivate team of associates
Effectively cover/staff call outs as they arise
Lead weekly training topics
Handle first of the month reporting
Attend management and staff meetings/training seminars
Qualifications
Advanced education degree, coursework, or tech school desired
Previous store management experience required, including personnel and financial management experience
P&L experience preferred
Strong computer skills, including Microsoft Office and Adobe Suites
Outstanding phone skills
Bona fide management/leadership skills
Willing to accept full accountability for Center operations
Must become a notary public and complete all required training within 180 days of hire
Seniority level Mid-Senior level
Employment type Full-time
Job function Project Management and Information Technology
Industries Staffing and Recruiting
Referrals increase your chances of interviewing at The UPS Store 7171 by 2x
#J-18808-Ljbffr